Download USPS Exam 421: Domestic and International Mail Services and more Exams Communication in PDF only on Docsity!
2024 USPS Exam 421 SSA Academy
Latest Update Summer-Fall Exam
Domestic Mail Manual (DMM) Sets forth the policies and regulations governing domestic mail. International Mail Manual (IMM) Sets forth the policies and regulations governing international mail Domestic Mail Mail sent within the US, APO/FPO, the UN, and all US territories and possesions. Label 127 Attached to all anonymous mail being returned to ensure surface transport only. PolicyNet Where all manuals and directives are found. PS Form 17 Stamp requisition/return
PS Form 2976 Customs declaration for all international mail. AVSEC Aviation Security 24 Hour Clock End to end process that ensures the mail is collected, distributed and delivered on time. Administrative Support Manual (ASM) Contains policies and procedures for administrative and support functions within the postal service. Express Mail Label 11-B Post office to addressee Anonymous Mail Bears only stamps as postage, weighs more than 13 oz, and was not accepted by a postal employee. DDD Decal attached to all mail receptacles explaining the 13oz rule to customers. Label 200
Hold for Pickup PS Form 1509 Sender's request for USPS Package Intercept Service PS Form 3883 Six or more certified mails PS Form 3877 Firm mailing book for accountable mail. (Multiple mailings in a single transaction) PS Form 3575Z Employee generated change of address form PS Form 6182 Commercial invoice PS Form 3982 Change of address PS Form 8105-B Suspicious transaction report, to be filled out after the suspicious customer has left the building.
PS Form 8105-A Funds transaction report for any cash transactions totaling $3000 or more by a single customer in the same day. PS Form 6401 Money order inquiry PS Form 1412 Daily financial form PS Form 3806 Receipt for registered mail Label 500 COD First class mail tracer label used to internally track COD remittance HAZMAT question Does this contain anything liquid, fragile, perishable or potentially hazardous such as perfume or lithium batteries? What is the max weight for parcel post?
PS Form 3813 Domestic insurance receipt, under $ PS Form 3831 Receipt for articles damaged in the mail DDD Attached to anonymous mail pieces being returned to the customer. PS Form 2856 Damage report of insured parcel and contents PS Form 1093 Application for PO Box service PS Form 2976-A Customs declaration and dispatch for international mail PS Form 2976-EMI PS Form 2976-A and B and customs declaration all in one.
Shipping services The services that USPS has competition for in the marketplace. Includes Priority Mail Express and Express flat rate, Priority Mail and Priority flat rate, Parcel select and parcel return services, and International Mail Mailing Services The services the USPS is the exclusive provider for and has no competition in the marketplace. Includes First Class Mail, Standard Mail, Periodicals, Package Services like Media Mail, Library Mail and Bound Printed Matter. Label 314/Form 152 Delivery confirmation/tracking info. Available for APO/FPO and all US possessions and territories. PS Form 3227 Stamps by mail Priority Express Mail USPS premier service, fastest shipping available with overnight guaranteed delivery 365 days/yr. Sunday and Holiday delivery available for a fee. $100 of insurance, shipping materials, and free pickup available. Label 315/Form 153 Signature confirmation, may be used with first class, priority, parcel select and package services. Purchased at the time of mailing and not available for APO/FPO destinations.
