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USPS 421 WINDOW CLERK EXAM 2025 LATEST QUESTIONS AND CORRECT VERIFIED ANSWERS ALREADY GRADED A+ GUARANTEE PASS BRAND NEW Machinable Parcels Irregular Parcels Must have any one of the following characteristics: Less than 6" in length, or less than 3" in height, or less than 6 ounces. Rolls and tubes 26" long or less. Unwrapped, paper-wrapped, or sleeve- wrapped articles that are not letter size. And articles enclosed in envelopes that are not letters, flats or machinable parcels. Outside Parcels Length more than 27", or height than 17", or thickness more than 17". Weight more than 25 pounds or 15 pounds if identified as high density. Rolls and tubes longer than 26". Maximum weight for all parcels in 70 pounds. However length and girth combined can be up to 130" for Standard Post Must weigh at least 6 ounces but no more than 25 pounds. High density parcels maximum weight is 15 pounds.(exception for lightweight parcels)
Nonmachinable Surcharge First-Class Mail letters that will receive the surcharge are considered if the following conditions exist: Too rigid, contains pens, pencils, keys or coins that cause thickness of the mailpiece to be uneven, is polybagged, polywrapped or has an exterior not made of paper. Priority Mail Express Class of mail with the Guaranteed by End of Day delivery(Next 1- day or 2-day), 365 days a year. Offers overnight delivery to most locations or the customer gets their money back. Also delivery on Sundays and holidays for additional fees. Also offers tracking, proof of delivery, insurance up to $100 at no cost. Priority Mail Nationwide delivery within one-three days in most locations, Domestic can weigh up to 70 pounds. Automatically includes USPS Tracking and $50 of insurance coverage when purchased at retail. Can have Extra Services such as Signature Confirmation, Insurance, etc.
First-Class Mail Items that consist of handwritten or typewritten personal correspondence such as bills, statements of account, postcards, and BRM must be mailed First Class Mail, Priority, or upgraded to Priority Mail Express Periodicals Authorized publications such as magazines and newspapers whose primary purpose is transmitting information, Must be published at least four times a year at a stated frequency Standard Mail Bound Printed Matter Sheets must be permanently-bound by secure fasteners such as staples, spiral binding, glue or Used to send printed matter, flyers, advertising, catalogs, newsletters, and small packages. A single piece of Standard Mail must weigh less than 16 ounces
stitching, can weigh up to 15 pounds Library Mail Content is limited to books, sounds recordings, academic theses and certain other items. Must be sent to, from or between educational organizations, museums and other qualified organizations. Can weigh no more than 70 pounds Media Mail Standard Post Gifts and merchandise, can weigh up to 70 pounds and measure up to 130" in combined length and girth. Oversize Price Limited to books, sound recordings, recorded video tapes, printed music, recorded computer readable-media, such as CDs, DVDs, and certain other items
Priority Mail International Average 6 - 10 business days delivery with tracking to major destinations. Domestic Priority Mail Flat-Rate packaging can be used for international shipping. Weight maximum of 4 pounds for Flat-Rate Envelope and small Flat-Rate Box. Tracking for everything except Envelope. Other Flat-Rate boxes have 20 pound maximum weight limit Priority Mail Express International Maximum weight limit for any Priority Mail Express International shipment is 70 pounds. Shipments are insured against loss up to $100 at no additional charge. Coins, jewelry, etc is prohibited in Priority Mail Express. Global Express Guranteed Delivery in 1 to 3 business days, maximum weight is 70 pounds, some countries have lower weight restrictions, which vary between 22 to 70 lbs. Dimensions must not exceed 46" in length, 35" in height, or a combined length and girth of 108"
Priority Mail Flat-Rate Shipping Priority Mail Flat-Rate Envelopes and Boxes allow customers to packages for one price regardless of the weight or domestic destination. If it fits, it ships! Any amount of material, up to 70 lbs may be mailed. Extra Services Extra Services include: Certificate of Mailing, Certified Mail, Collect on Delivery (COD) USPS Tracking, Insured Mail, Registered Mail, Restricted Delivery, Return Receipt, Return Receipt for Merchandise,Signature Confirmation, Delivery Confirmation, Adult Signature, Special Handling, and Hold for Pickup Caller Service A premium service for people and companies that need more pickup times than Firm Holdout and/or have more mail than the largest box in your office will hold daily. Firm Holdout Services allows a customer to obtain street-addressed mail from the Post Office when the customer normally receives 50 letters or
means of a weekly Priority Mail shipment for a fee. USPS Tracking Is automatically included for Priority Mail Express, Priority Mail, and Standard Post mailings. May be purchased with FCM, Library Mail and Media Mail parcels. Can be combined with Registered Mail, Domestic Insured Mail, COD, Return Receipt for Merchandise, and Special Handling Signature Confirmation Provides customers with an added level of security by requiring a signature from the person who accepts the package. Can be used with FCM, Priority Mail, Standard Post, and Parcel Select. Can be combined with Registered, Insured, COD, and Special Handling Mail. Insured Mail Provides indemnity coverage for merchandise sent through the mail if the item is damaged, or lost while in the possession of the Postal Service. If insured over $200 then signature of receipt is obtained from recipient.
Certified Mail Provides customers with proof of mailing and the date and the time the item was delivered or delivery was attempted. May be combined with domestic FCM and Priority Mail. They may add Restricted Delivery Service and Return Receipt. Registered Mail The most secure service that the Postal Service offers. It utilizes a systems of receipts to monitor the movement of Registered Mail from the point of acceptance to the point of delivery. Collect on Delivery (COD) Used to mail merchandise for which the mailer has not been paid and have the price of the merchandise and the cost of postage and handling collected from the recipient by the Postal Service at the time of delivery. May be used with Priority Mail Express, FCM, Priority Mail, Standard Post and Packages Services. Return Receipt
Special Handling Provides preferential handling, to the extent practicable, in dispatch and transportation. It does not provide preferential delivery. Available for FCM, Priority Mail, Standard Post, Packages Service and Parcel Select. Customer Experience Essentials 3 P's of Image Personal, Professional, Postal Mailing Services Products in which the Postal Service has no competition from other delivery companies. I.E. FCM, Periodicals, Standard Mail, etc. Shipping Services Products in which the Postal Service is competitive with other delivery companies. These services include many of the premier Starts with four principles: Telephone Courtesy, It Begins with a Smile, Delivery Done Right, We Value Your Business.
products offered to the public. I.E. Priority Mail Express, Priority Mail, Parcel Select, etc. Zone charts Used to compute Priority Mail Express, Priority Mail, and Standard Post prices. Retail Customer Experience (RCE) A program that's purpose and intent is to be diagnostic tool used to correct conditions that are detrimental to customers satisfaction and may inhibit revenue growth RCE Weighted Categories Waiting Time in Line (WTIL), Hazardous Material(HAZMAT), Sales Skills and Product Offering and Product Knowledge and Product Explanation, Promotion and Merchandising, Image. Retail Communication Channels Postal Bulletin, Retail Marketing website, Retail Digest, Postal Merchandise Guide, Retail Operation Handbook PO-209, POS ONE New Functionality Guide, POS ONE Message Center, Local Messaging.
Domestic Money Orders (Green) Available to all 50 states, U.S. territories and possessions, APO/FPO addresses, and U.S. embassies in foreign countries. Maximum amount is $1,000 with a two-tier fee. Direct Service Money Order (Pink) Used for international service, maximum amount is determined by each country, but no more than $700. Photo ID is required if the transfer is past maximum limit PS Form 6401 Money Order Inquiry. For both Domestic and International Money Orders Bait Money Orders Used to aid the Postal Inspection Service in Postal burglary and robbery investigations. Must be placed under the largest currency denomination compartment in till drawer. BSA
Bank Secrecy Act PS Form 8105-A Funds Transaction Report (FTR) Must be filled out when purchased financial instruments totaling $3,000 or more per day. Cashing more than $10,000 in Money Orders or U.S. Treasury Check. FinCEN The Financial Crime Enforcement Network, oversees the BSA compliance. PS Form 8105-B Suspicious Transaction Report Sure Money (Dinero Seguro) A money-by-wire transfer service and an extension of the Postal Service traditional money order service, moves money from the U.S. to other select countries. $2,000 ore more, must collect the proper identifying information such as: Sender's name, Recipient's name and address, DOB, ID, and sender's SSN.
Manual, Postal Operations Manual, and the Employee and Labor Relations Manual. DMM Domestic Mail Manual; sets forth the policies, regulations and procedures governing domestic mail services IMM International Mail Manual; sets forth the policies, regulations and procedures governing international mail ASM Administrative Support Manual; contains procedures and policies for administrative and support functions. POM Postal Operation Manual; sets forth the policies, regulations and procedures govern operational functions ELM
Employee and Labor Relations Manual; sets forth the personnel policies, regulations and procedures governing employments within the Postal Service. Handbooks Supplement information contained within Postal Service manuals and provide more detailed information about the topic Publications Support subjects that cannot be fully addressed in manuals or handbooks and appear in a variety of formats such as books, brochures, and reports. Publication 2 "Packaging for Mailing", 28 "Postal Addressing Standards" and 52 "Hazardous, Restricted and Perishable Mail" are examples of these. HAZMAT Are substances or materials containing a chemical or infectious biological substance in a quantity and/or form that may pose an unreasonable risk to health, safety, or property when transported in commerce, and which pose a risk to the safety and health of USPS employees if not handled properly.
