1
Usability Analysis
Test prototype 7
•Goal: To find what the user thinks about the
interface.
•Scenario: You are helping know-a-citi develop a
palm pilot. You are asked for your expertise and
your opinion really matters. You will examine the
initial interface without typing in anything.
•Task 1: Speaking out loud, please explain what
you think about how it looks, and what
expectations you may have based on what you
see. When you have completed the task, please
call the helpdesk.
•Goal: To see if the user can navigate
through the palm pilot comfortably.
They will decide and execute a
particular action
•Scenario: This weekend a friend is
getting married and you just found out
that you are responsible for the
bachelor/bachelorette party. You are in
a rush to get information on local strip
clubs.
•Task 2: Speaking out loud, you want to
find out the names and addresses of
local strip clubs. When you have
completed the task, please call the
helpdesk [ Expected Navigation ]
•Goal: To see if the site does what it is
supposed to, and if it matches the
user’s mental model. They will decide
and execute a particular action.
•Scenario: Due to the fact that your
friend is getting married, there are
many people coming to town this
weekend. You are helping your friend
find hotels in the downtown Atlanta
area for his/her guests.
•Task 3: Speaking out loud, please find
two hotels, their names and addresses.
When you have completed the task,
please call the helpdesk.
[ Expected Navigation ]
•Goal: We would like to see if the user
can navigate through different cities
comfortably. We want to see if the
product matches real world conventions
•Scenario: After all the hard work that
you do during the week, you need a
break and want to leave Atlanta for a
weekend. You would like to know more
about restaurants and hotels in a
different city.
•Task 4: Speaking out loud, select a
destination and try to navigate through
a different city, finding restaurants or
hotels. When you have completed the
task, please call the helpdesk. [ Expected Navigation ]
• No more than 10 seconds per screen
• 100% of tasks completed
• Get to task destination in less then 4 clicks
• Happy user throughout the test
• Task 2 Expected Navigation:
City > Night > Strip > Search
• Task 3 Expected Navigation:
City > Sleep > Days Inn or Sheraton or Swisshotel> Search
• Task 4 Expected Navigation:
City > Eat > Italian or Thai or American > Search
If the above are met, then the prototype is
accepted. If the above is not met, then the
prototype is rejected.
