UHC REVISED EXAM WITH COMPLETE
ANSWERS
Which of the following rules does not apply to agents staffing a UnitedHealthcare
MedicareStore? - answer-Educational event rules
Which of the following activities conducted at a marketing/sales event is not
compliant? - answer-The agent displayed materials for non-health related products
Which of the following is a purpose of conducting event observation and
oversight? - answer-To ensure consumers receive accurate and compliant
information from agents.
Agent Santana has developed a relationship with Dr. Westberry, a Primary Care
Physician contracted with several Medicare Advantage Plans. Dr. Westberry is
asked to attend a formal marketing/sales event conducted by Agent Santana.
Which of Dr. Westberry's actions is non-compliant? - answer-Offers blood
pressure screenings as consumers wait for the event to begin
At an informal marketing/sales event, which of the following activities is not
permitted? - answer-Approaching consumers as they pass by your
booth/kiosk/table
Which of the following is not required when conducting a marketing/sales event? -
answer-Providing refreshments and giveaways
Paul is setting up a marketing/sales event at a community center where he is going
to discuss UnitedHealthcare Medicare Advantage plans. He has placed a
UnitedHealthcare logo pen ($3 value), Clarity Guide, and an Enrollment Guide at
each seat. What, if anything, has Paul done wrong? - answer-Paul has done nothing
wrong. The giveaway is under the $15 nominal value and he is providing approved
marketing and plan-specific material.
Janine is conducting a marketing/sales event in a senior center cafeteria. The
cafeteria generally provides a dinner meal from 5pm to 6pm. Can Janine conduct
her marketing/sales meeting in the cafeteria between 5pm and 6pm? - answer-No,
she can conduct an event that ends no later than 5pm or wait until after 6pm.
