UHC QUESTIONS WITH 100% ACCURATE ANSWERS 2023-2024
1. Which of the following rules does not apply to agents staffing a UnitedHealthcare
MedicareStore? - ANS-Educational event rules
2. Which of the following activities conducted at a marketing/sales event is not compliant? - ANS-
The agent displayed materials for non-health related products
3. Which of the following is a purpose of conducting event observation and oversight? - ANS-To
ensure consumers receive accurate and compliant information from agents.
4. Agent Santana has developed a relationship with Dr. Westberry, a Primary Care Physician
contracted with several Medicare Advantage Plans. Dr. Westberry is asked to attend a formal
marketing/sales event conducted by Agent Santana. Which of Dr. Westberry's actions is non-
compliant? - ANS-Offers blood pressure screenings as consumers wait for the event to begin
5. At an informal marketing/sales event, which of the following activities is not permitted? - ANS-
Approaching consumers as they pass by your booth/kiosk/table
6. Which of the following is not required when conducting a marketing/sales event? - ANS-
Providing refreshments and giveaways
7. Paul is setting up a marketing/sales event at a community center where he is going to discuss
UnitedHealthcare Medicare Advantage plans. He has placed a UnitedHealthcare logo pen ($3
value), Clarity Guide, and an Enrollment Guide at each seat. What, if anything, has Paul done
wrong? - ANS-Paul has done nothing wrong. The giveaway is under the $15 nominal value and
he is providing approved marketing and plan-specific material.
8. Janine is conducting a marketing/sales event in a senior center cafeteria. The cafeteria generally
provides a dinner meal from 5pm to 6pm. Can Janine conduct her marketing/sales meeting in
the cafeteria between 5pm and 6pm? - ANS-No, she can conduct an event that ends no later
than 5pm or wait until after 6pm.
