Unit 2: Leadership & Management, Slides of Communication

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Unit 2: Leadership & Management

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IS-0200.b – ICS for Single Resources and Initial Action Incidents (ICS 200) October 2013 Student Manual Page 2.

UNIT INTRODUCTION

Visual 2.

Key Points:

The Leadership and Management unit provides a more detailed look at the following ICS features:

• Chain of Command and Unity of Command
• Span of Control
• Leadership in Incident Management
• Common Terminology

IS-0200.b – ICS for Single Resources and Initial Action Incidents (ICS 200) October 2013 Student Manual Page 2.

CHAIN OF COMMAND AND UNITY OF COMMAND

Visual 2.

Key Points:

The visual depicts an orderly line of authority within the ranks of the incident management organization.

The flow of task assignments and resource requests between participants in the ICS occurs only with the person directly above or below them on the organizational chart.

IS-0200.b – ICS for Single Resources and Initial Action Incidents (ICS 200) Page 2.4 Student Manual October 2013

CHAIN OF COMMAND AND UNITY OF COMMAND

Visual 2.

Key Points:

Unity of command means that each individual involved in incident operations will be assigned

• and will report – to only one supervisor.

Chain of command and unity of command help to ensure clear reporting relationships exist and eliminate the confusion caused by multiple, conflicting directives. Incident managers at all levels must be able to control the actions of all personnel under their supervision.

Unity of command clears up many of the potential communication problems encountered in managing incidents or events because each individual maintains a formal communication relationship only with his or her immediate supervisor.

It is important not to confuse unity of command with Unified Command.

IS-0200.b – ICS for Single Resources and Initial Action Incidents (ICS 200) Page 2.6 Student Manual October 2013

UNIFIED COMMAND: REVIEW

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Key Points:

Unified Command allows all responsible agencies to manage an incident together by establishing a common set of incident objectives and strategies. As a team effort, Unified Command overcomes much of the inefficiency and duplication of effort that can occur when agencies from different functional and geographic jurisdictions, or agencies at different levels of government, operate without a common system or organizational framework.

IS-0200.b – ICS for Single Resources and Initial Action Incidents (ICS 200) October 2013 Student Manual Page 2.

UNIFIED COMMAND: REVIEW

Visual 2.

Key Points:

Using Unified Command when appropriate:

• Enables all responsible agencies to manage an incident together by establishing a common set of incident objectives and strategies.
• Allows Incident Commanders to make joint decisions by establishing a single command structure at one Incident Command Post (ICP).
• Maintains unity of command. Each employee reports to only one supervisor.

IS-0200.b – ICS for Single Resources and Initial Action Incidents (ICS 200) October 2013 Student Manual Page 2.

ACTIVITY: UNIFIED COMMAND

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Key Points:

Activity Purpose: To practice recognizing potential incident management issues.

Instructions: Working with your team...

1. Read the scenario in your Student Manual.
2. Identify the potential incident management issues.
3. List the incident management issues on chart paper.
4. Choose a spokesperson. Be prepared to present your findings to the class in 10 minutes.

Scenario:

A tornado collapsed a building, trapping 15 people in its basement. Fire department officers immediately designated a fire station located directly across from the incident site as the Incident Command Post (ICP). However, the fire station’s confined location and immediate proximity to the incident made it ill-suited for directing the large-scale response effort. As police officers arrived on the scene, they decided to establish their Command Center at a school, several blocks away from the immediate response activities.

As response operations progressed and a mobile command vehicle became available, the Incident Command Post (ICP) was established in that vehicle just north of the hospital. Other agencies involved, such as the fire department and emergency medical services, began operating near the new ICP location and Incident Commander. The police department continued to operate from the school.

IS-0200.b – ICS for Single Resources and Initial Action Incidents (ICS 200) Page 2.10 Student Manual October 2013

COMMUNICATIONS OVERVIEW

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Key Points:

Formal communications follow the lines of authority. However, in informal communication, information concerning the incident or event can be passed horizontally or vertically within the organization without restriction.

IS-0200.b – ICS for Single Resources and Initial Action Incidents (ICS 200) Page 2.12 Student Manual October 2013

INFORMAL COMMUNICATION

Visual 2.

Key Points:

Informal communication relationships are those situations requiring exchange of incident or event information only and do not involve tasking work assignments or requests for support or additional resources.

Discussion Question:

What are some examples of informal communications within the ICS organization?

IS-0200.b – ICS for Single Resources and Initial Action Incidents (ICS 200) October 2013 Student Manual Page 2.

INFORMAL COMMUNICATION

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Key Points:

Examples of informal communication are as follows:

• The Communications Unit Leader may directly contact the Resources Unit Leader to determine the number of persons requiring communications devices.
• The Cost Unit Leader may directly discuss and share information on alternative strategies with the Planning Section Chief.

IS-0200.b – ICS for Single Resources and Initial Action Incidents (ICS 200) October 2013 Student Manual Page 2.

LEADERSHIP IN INCIDENT MANAGEMENT

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Key Points:

Discussion Question:

Why is leadership an essential element of successful incident/event management?

IS-0200.b – ICS for Single Resources and Initial Action Incidents (ICS 200) Page 2.16 Student Manual October 2013

ACTIVITY: INCIDENT LEADERSHIP

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Key Points:

Activity Purpose: To stimulate thought and discussion about desirable leadership qualities.

Instructions: Working with your team...

1. Identify a highly effective incident leader you have known or know about.
2. List the main leadership qualities that such an individual must possess.
3. State how these qualities relate to leadership in incident response.
4. Choose a spokesperson. Be prepared to present your findings to the class in 5 minutes.