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Autumn (REPEAT) Examinations 201 1 / 201 2
Exam Code(s) 1EM1, 1OA1, 3BC1, 4BC1, 4BC2, 4BC3, 4BC4, 4BC5, 4BC6, 3BCA1, 1OL5, 1UL Exam(s)^3 rd (^) Commerce (HR Stream) Module Code(s) MG Module(s) Work and Organizations Paper No. Repeat Paper Autumn repeat examination External Examiner(s) Dr Jimmy Donaghey Internal Examiner(s) Dr Tony Dundon, Dr Tony Royle Instructions : ^ Answer^ two^ questions: o One question must be answered from Section A o One question must be answered from Section B Each answer will be marked equally. Answer each question on a separate answer book. Clearly mark the question you are answering on each answer book. Duration 2 hours No. of Pages^1 Discipline(s) Management Course Co-ordinator(s) Dr Tony^ Dundon Requirements : None of the following MCQ Release to Library:^ Yes^ No Handout Statistical/ Log Tables Cambridge Tables Graph Paper Log Graph Paper Other Materials Two separate answer books for the two questions to be answered
Section A
- What do the concepts of control, resistance and consent tell us about the nature of the employment relationship?
- Examine the ways in which labour markets are said to be socially constructed
- What does the concept of Teamworking tell us about the nature of management control in modern organizations?
- Culture can be controlled and manipulated by management … Critically discuss this statement Section B
- The use of union-busting consultants seems to have grown in significance in recent decades, especially in the US. Critically assess the tactics used by such consultancy firms and evaluate the options for a trade union that is seeking to counter-balance such union-busting tactics.
- Assess both ‘best practice’ and ‘best fit’ perspectives on High Performance Work Systems. Which perspective has greater creditability, and why?
- ‘ Management introduce employee voice schemes only when their position of power and authority is under threat ’. Discuss.
- Many organisations expect their employees to control their emotions in the pursuit of greater customer satisfaction. Critically examine both the context in which this is taking place, and the strategies employed by workers to cope with the commodificiation of emotional labour practices
