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UHC Events Basics Test-with 100% verified solutions 2024-2025, Exams of Nursing

Ivy Tech Community College - Central IndianaNursing

UHC Events Basics Test-with 100% verified solutions 2024-2025

Typology: Exams

2024/2025

Available from 09/28/2024

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UHC Events Basics Test-with 100% verified
solutions 2024-2025
Events are categorized by which two things?
Type of event (educational or marketing/sales) and sponsor
Sponsor and whether it is formal or informal
Venue and type of event (educational or marketing/sales)
Type of event (educational or marketing/sales) and whether it is formal or informal
Type of event (educational or marketing/sales) and whether it is formal or informal
Louise wants to hold an event that helps consumers understand Medicare programs and perhaps
improve their health/wellness knowledge, but she is not interested in completing enrollment
applications at the event. She would like to staff a table at the public library and have consumers
approach her. What type of event does Louise need to conduct?
Marketing/sales event, Formal
Educational event, Informal
Educational event, Formal
Marketing/sales event, Informal
Educational event, Informal
When conducting an event, agents should select a site that is compliant with the Americans with
Disabilities Act (ADA). Which of the following is not an ADA requirement?
Handicap accessible restrooms
Handrails along stairways and/or ramps
Extra-wide sidewalks that accommodate wheelchairs
Walkways, entrances and hallways that are clear and dry
Extra-wide sidewalks that accommodate wheelchairs
Agent Don plans to conduct a marketing/sales event at the local public library on October 28 at 2pm.
He received permission to post an advertisement on the library bulletin board starting October 14.
What is the latest date Don could submit a NEW Event Request Form to UnitedHealthcare in order to
comply with UnitedHealthcare's event reporting rules?
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Download UHC Events Basics Test-with 100% verified solutions 2024-2025 and more Exams Nursing in PDF only on Docsity!

UHC Events Basics Test-with 100% verified

solutions 2024 - 2025

Events are categorized by which two things? Type of event (educational or marketing/sales) and sponsor Sponsor and whether it is formal or informal Venue and type of event (educational or marketing/sales) Type of event (educational or marketing/sales) and whether it is formal or informal Type of event (educational or marketing/sales) and whether it is formal or informal Louise wants to hold an event that helps consumers understand Medicare programs and perhaps improve their health/wellness knowledge, but she is not interested in completing enrollment applications at the event. She would like to staff a table at the public library and have consumers approach her. What type of event does Louise need to conduct? Marketing/sales event, Formal Educational event, Informal Educational event, Formal Marketing/sales event, Informal Educational event, Informal When conducting an event, agents should select a site that is compliant with the Americans with Disabilities Act (ADA). Which of the following is not an ADA requirement? Handicap accessible restrooms Handrails along stairways and/or ramps Extra-wide sidewalks that accommodate wheelchairs Walkways, entrances and hallways that are clear and dry Extra-wide sidewalks that accommodate wheelchairs Agent Don plans to conduct a marketing/sales event at the local public library on October 28 at 2pm. He received permission to post an advertisement on the library bulletin board starting October 14. What is the latest date Don could submit a NEW Event Request Form to UnitedHealthcare in order to comply with UnitedHealthcare's event reporting rules?

October 14 as events must be reported to UnitedHealthcare prior to advertising and not less than 7 calendar days prior to the event September 30 as events must be reported to UnitedHealthcare no later than the last day of month October 21 as events must be reported to UnitedHealthcare not less than 7 calendar days prior to advertising October 25 as events must be reported to UnitedHealthcare not less than 3 business days prior to the event October 14 as events must be reported to UnitedHealthcare prior to advertising and not less than 7 calendar days prior to the event To ensure an event is canceled in UnitedHealthcare's event reporting application by the reporting deadline, what is the last recommended date for submitting a CANCEL Event Request Form? Submit the CANCEL Event Request Form no later than 6 business days before the event Submit the CANCEL Event Request Form no later than the day of the event Submit the CANCEL Event Request Form no later than 1 business day before the event Submit the CANCEL Event Request Form no later than 6 business days before the event Which of the following statements is not a best practice for event scheduling, changing or canceling? Submit a NEW Event Request Form after you have advertised your event to make sure you enter the right information. Document all steps taken to notify consumers of an event cancellation and make documentation available upon request. Make sure that the event details in the advertisement match those reported. If the cancellation is due to inclement weather, ask the venue to post a sign if it is possible. Submit a NEW Event Request Form after you have advertised your event to make sure you enter the right information. Marcus is planning an educational event and has decided to place an advertisement in the local paper. What must the advertisement include? A statement that makes it clear that only non-members are permitted to attend. A statement that makes it clear that a sales person will be present with information and applications. A statement that makes it clear that the event is for educational purposes only. A statement that makes it clear that a meal may be served.

Coffee and pastries Paul is setting up a marketing/sales event at a community center where he is going to discuss UnitedHealthcare Medicare Advantage plans. He has placed a UnitedHealthcare logo pen ($3 value), Clarity Guide, and an Enrollment Guide at each seat. What, if anything, has Paul done wrong? Paul should not provide any materials or logo items at a marketing/sales event. Paul has done nothing wrong. The giveaway is under the $15 nominal value and he is providing approved marketing and plan-specific material. The pen is permitted because it is under the $15 nominal value, the approved guide is fine, but Paul should not provide the Enrollment Guide unless someone is going to enroll. Paul has done nothing wrong. The giveaway is under the $15 nominal value and he is providing approved marketing and plan-specific material. Which of the following is not required when conducting a marketing/sales event? Providing refreshments and giveaways Introducing yourself and the plan sponsor you are representing Stating a sign-in sheet is optional Stating the plan name and type you are presenting Providing refreshments and giveaways Craig is conducting an informal marketing/sales event in a retail pharmacy. Which of the following rules does not apply? Craig must not schedule personal/individual marketing appointments and obtain Scope of Appointments Craig must not approach consumers; they must approach him Craig must be present at his booth for the entire time he reported to UnitedHealthcare Craig must set up his booth where directed by the pharmacy manager Craig must not schedule personal/individual marketing appointments and obtain Scope of Appointments Which of the guidelines listed below is not allowed when accepting an enrollment application at a marketing/sales event? Offer to hold an enrollment application and submit it later

Provide an Enrollment Guide for the applicable plan Confirm that the consumer has a valid election period Offer to hold an enrollment application and submit it later Which of the following is a purpose of conducting event observation and oversight? To ensure agents are enrolling as many consumers as possible at events. To assess the effectiveness of advertising in drawing consumers to an event. To ensure consumers receive accurate and compliant information from agents. To ensure consumers receive accurate and compliant information from agents. Which of the following activities conducted at a marketing/sales event is not compliant? Refreshments and giveaways did not exceed the $15 nominal retail value on a per person basis All plan related materials were compliant and CMS approved The agent stated his name, company he represents, and the plan name and type he was going to present The agent displayed materials for non-health related products The agent displayed materials for non-health related products Warren, an agent, is working at the UnitedHealthcare MedicareStore. Beth, a consumer, approaches Warren and asks a question about Medicare Prescription Drug Plans. What is the most appropriate thing Warren should do first? Thank her for her questions and explain that she will need to set up an in-home appointment to cover plan specifics. Hand Beth an Enrollment Guide and begin covering the Summary of Benefits. Complete a Scope of Appointment form with Beth prior to discussing plans. Complete a Scope of Appointment form with Beth prior to discussing plans. Which of the following must the agent review with the consumer during a Medicare Advantage or Prescription Drug Plan presentation? The availability of interpreter services and where to find information in the Enrollment Guide for accessing the no-cost service That all completed Scope of Appointment forms will be submitted to UnitedHealthcare The ingredients of snack items served at the event in case any consumer has a food allergy