Download TIPS Exam (2024/2025) | Actual Questions and Answers Latest Updated 2024/2025 (Graded A+) and more Exams Workplace Safety in PDF only on Docsity!
TIPS Exam ( 2024 /2025) | Actual Questions and Answers Latest Updated
2024 /2025 (Graded A+)
Which behavioral cue would a guest who becomes overly friendly and very talkative while in your establishment be exhibiting? Lowered inhibitions Impaired judgment Slowed reactions Loss of coordination Answer โโImpaired judgment What measurement do states use for determining Driving While Intoxicated (DWI) or Driving Under the Influence (DUI)? Speed limit Blood Alcohol Content (BAC) Behavioral cues Intoxication rate factors Answer โโBlood Alcohol Content (BAC) How do behavioral cues help you as a server of alcohol? Behavioral cues help you relate to your guests more effectively. Behavioral cues can tell you whether or not a guest is visibly intoxicated. Behavioral cues can indicate when a guest is going to stiff you on the bill. Behavioral cues can show you which kinds of drinks to suggest to a particular guest. Answer โโ Select all the pieces of information you would want to include on an Incident Report Form. Description of guest Weather at time of incident Time of incident Reasonable efforts used Names of witnesses Music that was playing during the incident
Manager on duty Answer โโ If a guest is not showing any behavioral cues, then his or her BAC level must be below the legal limit. True False Answer โโ If a guest cannot produce a second form of ID when you ask for one, you should refuse service. True False Answer โโ What should you do if you have checked two forms of identification but still have doubts about serving alcohol? Refuse service. Serve the guest. Answer โโ Increasing one's rate of drinking over the course of an evening can be considered impaired judgment. True False Answer โโ What is the best way to prevent underage alcohol sales? Ask the guest's friends to vouch for him or her. Serve only guests who look at least 40 years old. Ask every guest who might be underage for a valid ID. Randomly check guests' IDs, whether they look young or not. Answer โโ Eating food after drinking is just as effective at preventing intoxication as eating food before drinking. True False Answer โโ
Behavioral cues Tolerance Answer โโ Why is it important to call for assistance if a guest is not cooperative? Select all that apply. It is not your job to deal with unruly guests. It allows you to continue to serve the other guests. It buys you time and provides a second outlet for the problem guest. It sends a clear message to the guest that he or she is wrong. Answer โโIt buys you time and provides a second outlet for the problem guest. What are reasonable efforts? The ways you try to make a guest comfortable in your establishment. The amount of training your employer is required to provide his or her employees. The attempts a guest makes to order another round of drinks. The steps the law expects you to take to prevent alcohol-related problems and illegal alcohol sales. Answer โโ How does tolerance relate to Blood Alcohol Content (BAC)? People with high tolerance have lower BAC levels. People with low tolerance can lower their BAC levels faster. People with high tolerance have higher BAC levels. There is no relationship between tolerance and BAC. Answer โโThere is no relationship between tolerance and BAC. Which of the following are penalties you might incur for an illegal alcohol sale? Community service Job loss Fines Arrest
All of the above Answer โโ What are things you can do to help your guest keep his or her BAC level below the legal limit? Serve food with alcohol beverages. Control the pace of drinking. Follow alcohol beverages with non-alcohol beverages. Do not serve drinks that have been prepared with too much alcohol. All of the above Answer โโ If you decide to refuse service and the guest argues with you, it is okay to change your mind and serve the guest. True False Answer โโFalse Why is it important to offer to your guests a reason for your actions? Guests deserve the right to counter-argue with you. Guests are more likely to cooperate if they understand why you are doing something. You want to avoid blame for the decision at all costs. As long as you provide a reason, your guests cannot disagree with you. Answer โโ When documenting an incident, it is a good idea to write in pencil so you can go back later and make any needed changes. True False Answer โโ When is it appropriate to use indirect rather than direct strategies when intervening with a guest? When you believe a direct strategy may escalate the situation. When you are trying to buy time before using a direct strategy. When you think an indirect strategy has a greater chance of success.
A high percentage of body fat slows the intoxication rate. The impact depends on where the body fat is located. Answer โโ Select all of the following characteristics or behaviors that represent slowed reactions. Having glassy, unfocused eyes Becoming overly-friendly Telling inappropriate jokes Displaying forgetfulness Stumbling or swaying Experiencing a drastic mood swing Answer โโ At an on premise establishment, who is usually held liable for an illegal alcohol sale? Server, bartender, dishwasher, cook Server, manager, bouncer, valet Server, bartender, manager, owner Server, busboy, hostess, owner Answer โโ Why is it important to speak clearly and directly to your guests? You want to make sure that the surveillance camera can accurately record your conversation. You want your guests to understand exactly what you are asking them to do. You have time to say things only once, so they need to get it the first time. Doing so guarantees that the guests will do what you ask and not create a problem. Answer โโ Which of these statements about serving alcohol is true? If you have any doubts about serving alcohol to a particular guest, don't serve. If a person is a regular guest, you can serve him or her alcohol even if you have doubts. Answer โโ What causes intoxication?
Physical size Gender Blood type Pure alcohol Answer โโ A guest is stumbling, slurring his speech, spilling drinks, talking loudly and using offensive language. What would be an appropriate initial response? Ask the guest to keep it down the next time you bring a drink to the table. Inform the guest that you cannot serve him any more alcohol and enlist help from the guest's friends. Call the police to come and arrest the guest. See if the guest is interested in some food or non-alcohol beverages, but don't confront him. Answer โโ Given equal amounts of alcohol and an equal rate of drinking, every woman's intoxication rate will rise faster than every man's. True or False? True. Gender is an intoxication rate factor. True. Alcohol interacts differently with male and female chemistry. False. Every man's intoxication rate will rise faster than every woman's. False. Other intoxication rate factors must also be considered. Answer โโ What is a third-party sale? When the guest is arriving at his or her third party of the evening. When an "of age" guest purchases alcohol for an underage guest. When an "of age" guest purchases alcohol for another "of age" guest. When your establishment orders liquor from a wholesaler. Answer โโ Which of the following benefits does an Incident Report Form provide? It may provide evidence that the server took reasonable efforts to handle a dangerous situation. It clears the establishment of all responsibility. It removes the need to check for ID for the guest involved in the incident.
