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Typology: Cheat Sheet
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The Six Sigma Cheat Sheet To apply Six Sigma to your business and produce the best results, you need to understand what Six Sigma is, the principles of Six Sigma, and the DMAIC problem-solving method. The correct tools and use of the Six Sigma scale and methods will keep your data dependable and reusable. What Is Six Sigma? Generally, Six Sigma is a problem-solving methodology that helps enhance business and organizational operations. It can also be defined in a number of other ways: A quality level of 3.4 defects per million opportunities A rate of improvement of 70 percent or better A data-driven, problem-solving methodology of Define-Measure- Analyze-Improve-Control An initiative taken on by organizations to create bottom-line breakthrough change Six Sigma Principles Six Sigma is based on a handful of basic principles, and these principles create the entire Six Sigma arrangement. Here are Six Sigma’s fundamental principles: Y=f(X) + ε: All outcomes and results (the Y) are determined by inputs (the X’s) with some degree of uncertainty (å). To change or improve results (the Y), you have to focus on the inputs (the X’s), modify them, and control them. Variation is everywhere, and it degrades consistent, good performance. Your job is to find it and minimize it! Valid measurements and data are required foundations for consistent, breakthrough improvement. Only a critical few inputs have significant effect on the output. Concentrate on the critical few. Every decision and conclusion has risk (ε), which must be weighed against the context of the decision. The Six Sigma Scale The Six Sigma scale shows how well a vital feature performs compared to its requirements. The higher the sigma score, the more efficient the feature is. This table shows the universal Six Sigma scale:
Sigma Level (Z) Defects per Million Opportunities (DPMO) Percent Defects (%) Percent Success (Yield %) Capability (CP) 1 691,462 69 31 0. 2 308,538 31 69 0. 3 66,807 6.7 93.3 1. 4 6,210 0.62 99.38 1. 5 233 0.023 99.977 1. 6 3.4 0.00034 99.99966 2. The DMAIC Method of Six Sigma The DMAIC (Define-Measure-Analyze-Improve-Control) project method is a formalized problem-solving process of Six Sigma. It’s made-up of five steps to apply to any procedure of a business to improve effectiveness.
Brainstorm and verify possible solutions – in many cases, those closest to the process (those working with it every day – make sure they are part of the team) know what needs to be done – oftentimes a Six Sigma project simply brings the necessary focus to implement long-overdue fixes. Implement the fixes. Verify that the fixes have improved the process. Implement controls, audits, etc., where necessary to ensure the fixes are sustained over the long run. That’s it. The remaining 20% of the problems might need more advanced methods inside the DMAIC toolkit. Understanding those tools will place you in the top 1% of all problem solvers.