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THE PROCESS OF EXPORTING GOODS BY SEAWAY AT SAI GON TIEN DOAN GROUP CORPORATION, Study Guides, Projects, Research of International Business

INTERNSHIP REPORT 2022: THE PROCESS OF EXPORTING GOODS BY SEAWAY AT SAI GON TIEN DOAN GROUP CORPORATION

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HO CHI MINH CITY UNIVERSITY
OF FOREIGN LANGUAGES - INFORMATION TECHNOLOGY
FACULTY OF BUSINESS ADMINISTRATION
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INTERNSHIP REPORT
Major: International Business
THE PROCESS OF EXPORTING GOODS BY SEAWAY
AT SAI GON TIEN DOAN GROUP CORPORATION
Student’s name: Trịnh Thị Thu Trang
ID Number:
Class:
Course:
HCMC, 09/2022
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HO CHI MINH CITY UNIVERSITY

OF FOREIGN LANGUAGES - INFORMATION TECHNOLOGY

FACULTY OF BUSINESS ADMINISTRATION

  • --------***--------

INTERNSHIP REPORT

Major: International Business

THE PROCESS OF EXPORTING GOODS BY SEAWAY

AT SAI GON TIEN DOAN GROUP CORPORATION

Student’s name: Trịnh Thị Thu Trang

ID Number:

Class:

Course:

HCMC, 09 /

HO CHI MINH CITY UNIVERSITY

OF FOREIGN LANGUAGES - INFORMATION TECHNOLOGY

FACULTY OF BUSINESS ADMINISTRATION

  • --------***--------

INTERNSHIP REPORT

Major: International Business

THE PROCESS OF EXPORTING GOODS BY SEAWAY

AT SAI GON TIEN DOAN GROUP CORPORATION

Student’s name: Trịnh Thị Thu Trang

ID Number:

Class:

Course:

HCMC, 09 /

PHIẾU BÁO CÁO CÔNG VIỆC

Họ và tên SV: Trịnh Thị Thu Trang Khóa/lớp: MSSV: Tên đề tài: The process of exporting goods by seaway at Sai Gon Tien Doan Group Corporation STT Ngày Nội dung công việc Tự đánh giá (Tốt / Hoàn thành /Chưa hoàn thành) 1 04 /07 Làm quen với mọi người ở phòng Vận hành Hoàn thành 2 05/07 Giúp đỡ anh chị scan C/O, in tờ khai, mã vạch Tốt 3 07/07 Làm quen với bộ chứng từ xuất nhập khẩu, học cách đọc Booking Note, Booking Confirmation Tốt 4 10/07 Tìm hiểu các kiến thức cần thiết về tờ khai xuất khẩu, nhập khẩu, các loại hàng hóa, container… Tốt 5 13 /07 Đi tham quan cảng Cát Lái và giúp đỡ bộ phận Giao nhận khi nhận hàng hóa, quan sát quy trình xuất kho, cách nhập kho Hoàn thành 6 15/07 Quan sát anh chị và tìm hiểu cách khai báo hải quan trên phần mềm ECUS5 VNACCS Hoàn thành 7 20 /07 Sắp xếp bộ C/O để nộp Bộ Công Thương, nộp VCCI Hoàn thành 8 21 /07 Nộp C/O và nhận C/O tại Bộ Công Thương và VCCI Hoàn thành 9 22 /07 Liên hệ bộ phận Kế Toán - Nhân sự để xin số liệu làm bài báo cáo thực tập Hoàn thành 10 23 /07 Làm quen với phần mềm ECUS5 VNACCS Tốt 11 26/07 Thực hành khai báo hải quan nháp trên phần mềm Tốt

ECUS5 VNACCS

12 27/07 Đọc chứng từ và thực hành khai báo hải quan xuất khẩu hàng FCL trên phần mềm ECUS5 VNACCS Hoàn thành 13 29/07 Thực hành khai báo hải quan xuất khẩu hàng FCL trên phần mềm ECUS5 VNACCS Tốt 14 30/07 Thực hành khai báo hải quan xuất khẩu hàng FCL trên phần mềm ECUS5 VNACCS Tốt 15 02/08 Thực hành khai báo hải quan xuất khẩu hàng LCL trên phần mềm ECUS5 VNACCS Tốt 16 04/08 Thực hành khai báo hải quan xuất khẩu hàng LCL trên phần mềm ECUS5 VNACCS Tốt 17 09/08 Tìm hiểu các loại C/O và cách khai báo C/O trên hệ thống EcoSys Hoàn thành 18 12/08 Hỗ trợ bộ phận Giao nhận đi nộp hóa đơn ở hãng tàu KMTC Hoàn thành 19 13/08 Hỗ trợ bộ phận Giao nhận đi nộp và nhận C/O ở Bộ Công Thương và VCCI Hoàn thành 20 16/08 Tổng hợp thông tin, xin tài liệu cần thiết cho báo cáo, mộc và nhận xét từ công ty Hoàn thành 21 20 /08 Hỗ trợ anh chị sắp xếp giấy tờ và chào tạm biệt anh chị, kết thúc kì thực tập Hoàn thành Tp. Hồ chí Minh, ngày 20 tháng 08 năm 20 22 Sinh viên thực tập (Ký và ghi rõ họ tên) Trịnh Thị Thu Trang

LIST OF ABBREVIATIONS

SGTD Group Sai Gon Tien Doan Group Corporation SGTD Logistics Sai Gon Tien Doan Logistics B/L Bill of Lading C/O Certificate of Origin HS Harmonized Commodity Description and Coding System S/I Shipping Instruction VNACCS Viet Nam Automated Cargo Clearance System

ABSTRACT

Economic development is growing, trade activities between countries in the world are expanding more and more. The inevitable rule for countries to develop their economies as well as affirm their country's position in the world market is to expand foreign trade relations. In addition, the needs of consumers are increasingly diverse and specialized, so each country, each industry, and each business need to promote the export and exchange of foreign trade goods to meet their needs. Sai Gon Tien Doan Group Corporation was established with the main business of providing export products and services. Therefore, the steps to bring efficiency to the export process are always given special attention and focus by the company. It is very urgent and important to study the import-export process in terms of both theory and practice. Being aware of this problem, I chose the topic "The process of exporting goods by seaway at Sai Gon Tien Doan Group Corporation" for my internship at Sai Gon Tien Doan Group Corporation. During my internship at SGTD Group, I experienced the export process by sea, and it was briefly summarized in 3 main chapters of the report. In chapter 1, I learned more about the company's information. Next, I presented the process of exporting goods by sea and assessed the company's strengths and weaknesses in the work of exporting goods. Finally, in chapter 3, I presented solutions and recommendations for SGTD Group to help the company improve and become more successful.

CHAPTER 1: INTRODUCTION TO SAI GON TIEN DOAN GROUP

1.1. Overview of company 1.1.1. The basic information about the company Table 1. 1. The basic information about the company Company name SAI GON TIEN DOAN GROUP CORPORATION Abbreviated name SGTD GROUP Founding 25/04/ Charter capital 10,000,000,000 VND Address of headquarter No. 18, Street 31D, An Phu, District 2, Ho Chi Minh City, Vietnam Tax code 0312254137 Representation Ngo Tri Thuy Tel 028 62 81 44 37 Fax 028 62 81 44 57 Email sgtiendoan@saigontiendoan.com Website http://www.saigontiendoan.com/ (Sai Gon Tien Doan Group, 2022) 1.1.2. The history of the establishment and development of SGTD Group SGTD Group has transformed from a small company specializing in logistics into a multi- industry group in the fields of trade, distribution, and investment in Vietnam Coffee Company. Therefore, after 9 years of establishment, SGTD Logistics has formed a full range of logistics services, including transportation, customs clearance, import and export procedures, and import and export entrustment. (Sai Gon Tien Doan Group, 2022)

development as well as promotes the full capacity of each member, contributing to the company's development. Not only that, SGTD Group also accompanies society and the community on social responsibility. (SGTD Logistics, 2016) 1.2.3. Core values The company operates with the slogan: "Complete Service, Outstanding Results." This slogan shows that SGTD Group is always full of passion for work and considers customers as the pride of the company, always striving to bring the best effect to customers' shipments, creating a foothold in the current market. The core values of SGTD Group are "Customer service, Commitment, Can do, Celebrity, and Delivering Happiness". (SGTD Logistics, 2016) “Customer services”: Understand customer, proactive consulting, be trustful, turn customer into fan. “Commitment”: Commit on delivery, commit to organization, commit to staff, commit to colleagues. “Can do”: You can do it; If not, we can do together; be open, share responsibility. “Celebrity”: Celebrate success, merit talents & skills, encourage innovation. “Delivering happiness”: Be happy to deliver, bring happiness to clients, delivery plus one. 1.2.4. Development orientation The development orientation of SGTD Group is to become a leading company in the field of logistics in the future when it has stood firmly in the market for the past 9 years. In the process of development, the company regularly trains professional skills as well as soft skills at work to improve the capacity and skills of employees. Fully implement the state's policies for employees, such as rewards and punishments, remuneration policies, and welfare regulations. Promote teamwork, support at work as well as creativity to build personal development orientation. 1.3. Current business operations

1.3.1. Services of the company Products:

  • Exported products: shampoo, washing powder, fabric softener, spare parts, machinery...
  • Imported products: cups; confectionery; spare parts and engines for marine machinery; generator; yarn types: 100 polyester, 100 nylon, 100% cotton; rubber thread. Services:
  • Forwarding/ international freight: Provide customers with all forms of transportation from sea, air, road, and international express to the forms of combined transportation.
  • Transportation: Long-distance container transportation, domestic cargo transportation.
  • Logistics: Consulting warehouse rental, packing and unloading containers.
  • Customs tax declaration.
  • Import and export entrustment.
  • Customs officer.
  • Consulting on the import of machinery: support consulting on the import of new and used machinery and equipment. 1.3.2. Customers of the company The number of customers using the delivery service at the company:
  • 10 - 30 large customers, the number of containers goes 30- 2 00 shipments/container/month.
  • 25 - 30 customers use the service from 10-30 shipments/container/month.
  • 50 - 70 retail customers use from 1-10 shipments/container/month. In which, about 40% of customers use international transport services, 80% use domestic transport services, and 90% of customers use customs and other services. 1.3.3. Market and Competitors of the company Currently, logistics services are an attractive service on a large and modern scale and help many businesses operate transportation and forwarding activities easily and quickly. Capturing the growing logistics market, there are many construction companies specializing in providing domestic and international transportation services and customs declaration,

1.4.3. Profit Due to the impact of the COVID-19 pandemic, the company's profit fluctuates over the years in proportion to revenue and expenses. In 2020, profit decreased by VND 64,577, compared to 2019; profit in 2021 increased slightly by VND 47,356,000. In general, revenue, costs, and profit in the three years of 2019–2021 have many fluctuations due to the COVID-19 epidemic. Therefore, the business performance of SGTD Group in recent years has encountered many difficulties, but has quickly restored profit of the business and has gradually stabilized since 2021. 1.5. The importance of the topic related to the intern position During my internship at SGTD Group, I was arranged to work in the intern position of the document under the operation department of the company. In this position, I have had practical experience in the process of importing and exporting goods by sea and by air at the company. Based on that process, I chose the topic "The Process of Exporting Goods by Seaway at Sai Gon Tien Doan Group Corporation" to complete the internship report in the most specific and accurate way. When I was an intern in the document position, I had practical contact with important documents such as: B/L, C/O, Invoice, packing list, Import and export declaration... and I experienced the declaration activities: C/O declaration on the ECOSYS system, ECUS 5 VNACCS application, etc. This topic is a summary of the process of exporting goods by seaway, which is very necessary for a document officer because that's the job done every day in this position. Through this topic, I have gained a lot of knowledge about the field of import and export to serve my specialized subjects and future work.

CHAPTER 2: THE PROCESS OF EXPORTING GOODS BY SEAWAY AT SAI

GON TIEN DOAN GROUP

2.1. Overview of the process of exporting goods by seaway at SGTD Group Figure 2. 1. Overview of the process of exporting goods by seaway at SGTD Group (Source: Author) 2.2. Analysis the process of exporting goods by seaway at SGTD Group 2.2.1. Quoting, negotiating, and signing service contracts The Sales Department is the department responsible for finding customers who are in need of the company's services and persuading customers to sign a service contract after agreeing on Quoting, negotiating, and signing service contracts Issuing Booking, Booking, or Sending Booking Other procedures Check packing information Notice of closing goods Customs procedures for customs clearance of goods Receiving shipment information and checking documents Settlement and record-keeping

booking, having clearly stated the approval of the order via email to the shipping company. At the same time, arrange vehicles to pack goods according to customer requirements. When getting the empty container, the fleet will send information (container number, seal number, tare weight, and max gross weight) to the customs document officer to prepare information for unloading. If the goods are declared in the yellow channel (need to present the customs dossier) and the green channel (no need to present the documents to the customs), the customs documentation officer will notify the customs of the reduction of inspection exemption; for the red channel, field staff or document staff will notify the place of inspection collection. 2.2.6. Customs procedures for customs clearance of goods Currently, Saigon Tien Doan Company makes electronic customs declarations using ECUS5- VNACCS software provided by Thai Son Company. Based on the set of documents received from the customer, make the declaration on ECUS5-VNACCS software. Steps to declare export customs on ECUS5-VNACCS software: Step 1: Start the system with ECUS5-VNACCS Log in to ECUS5-VNACCS software. Because the two companies have cooperated many times and made electronic customs declarations for many shipments, the system has saved business information for Vu Hoang Phat Exploitation and Wood Processing Company Limited. Figure 2. 2. Software interface for Ecus declaration (Source: Author)

Figure 2. 3. Log in the declared business name (Source: Author) Step 2: Initialize the export declaration In the Customs declaration section, open a new registration of export declaration (EDA) to create an export declaration. Figure 2. 4. New Registration of Export Declaration (Source: Author)