Download TEWLS 410 software SD module roles Supply Discrepancy Report SD Manager role Life or Death and more Exams English Literature in PDF only on Docsity!
1. Question 1
25 out of 25 points Select all of the roles that are part of the SD module. Selected Answers: Supply Discrepancy Report SD Manager Life or Death Processor Customer Support Representative Question 2 25 out of 25 points The Customer Support Representative is responsible for several tasks in TEWLS. Select all of the CSR tasks. Selected Answers: Creates Sales Order Monitors and corrects Sales Orders in HOLD status Creates and maintains Contract Person data Monitors and corrects Intermediate Documents (IDOCs) Question 3 How many different types of Master Data records exist in TEWLS? Selected Answer: THREE Question 4 The Customer Support Representative creates and maintains the Selected Answer: CONTACT PERSON: This image shows the Accounting I tab of a Material Master Data record. The moving price and standard price in this case are different. Select all correct statements below.
- TEWLS calculates moving average price based on the price of the material at goods receipt
- The Standard price does not change based on invoices Customers are
always charged the moving average price
- Customer are always charged the standard price The standard price changes week to week
2. In this image, the Customer Support Representative is using the search to find the material number
for aspirin. What are the expected results when asterisks are placed on both sides of the word aspirin? Finds material that contains aspirin anywhere in the nomenclature
3. Material details such as Shelf Life Code and Source of Supply can be found on the Custom Plant
Data tab in the Material Master Data record. True
4. Select all of the fields used to determine whether the standard price or the moving price will be billed.
Authorization Group CORRECT Base Unit of Measure MRP Type Source of Supply- CORRECT Old material number This image shows a search box in transaction MM03, Display Mater that displays two search tabs; if you want to view all the possible tabs, what would you click--
2. 1. The Customer Support Representative creates and maintains the Name and Address of
the Customers DODAAC Sales Office and Sales Group Contact Person correct Delivering Plant POD timeframe
- How many different types of Master Data records exist in TEWLS? One Two Three None
- : 3. The Customer Support Representative is responsible for several tasks in
4. 1. Which field defines which condition code, in combination with the IPG, can be issued to a
customer? Issue Restriction Code
2. The Customer Support Representative is responsible for creating and maintaining specific Master Data
information. What information is created and maintained by the CSE, and which transaction(s) do they use? Contact Person in Customer Master Data using transactions XP01 and XP02 Contact Person in Customer Master Data using transactions VAP1 and VAP2 Only the BSO Master Data Manager can create or change Master Data records Customer Master Data records using transactions XD01 and XD Customer services in Material Master Data records using transaction MM
3. A Customer Support Representative can create and maintain several fields within a Customer Master
Data record. Select all fields a CSR can create or change. Contact Person Function of a Contact Person Phone Number: 4. A Customer Support Representative often needs to contact a customer by email or telephone. Select all transactions the CSR could use to find contact information for a specific customer. VA XD03 correct MD VAP3 correct ZSDPR0 MM
Issue Restriction Code c
- A. B. C. Media and Status Code - a A. B. C. Auto System Code b
- An incoming material request from a customer may have an error. Some errors create a failed IDoc, other errors create a Sales Order on HOLD status. Select all errors that would create a failed IDoc.
Invalid DoDAAC Duplicate MILSTRIP Invalid Ship-to DoDAAC Invalid Material number
- The Customer Support Representative typically uses transactions BD87, ZIDOCIN, and WE05 to process failed IDocs. What is the proper order for these transactions? ZIDOCIN, WE05, BD87: 3. Which IDoc Category Option do you need to select to find failed IDocs from modification or cancellation requests? Customer/Sales Order PO Supply Status PO Shipment Status PO Receipts/Inventory
- Which status of an IDoc indicates that a sales order had been created? 51 53 correct 69 70
- The Customer Support Representative must monitor and correct incoming Inter- mediate Documents (IDocs). As part of the process, the CSR may use transaction WE05 to do which of the following? Select all that apply. View a failed IDoc Correct a failed IDoc Display a posted IDoc
- The image shows the initial screen for transaction VA01 with an icon outlined in red. If you click this icon, what happens? The Order Type field will be blank Transaction VA01 will execute A drop-down list of possible entries for this field will appear correct You will hyperlink to transaction VA
2. In transaction VA01, Create Sales Order on the Create Customer Order: Overview screen (see
image), there are three fields that are required. Which
To determine whether the change will affect the Net value To determine whether subsequent documents have been created that will need to be deleted before any change is made correct None of the above
7. 1. Sometimes it is necessary to modify the quantity on a sales order with an existing delivery. How can
this be done after you have checked that no further steps have been processed? Select all that apply. Delete the delivery and modify the quantity on the sales order Modify the sales order without making any changes to the delivery Delete the single item in question from the multi-line sales order and modify the sales order Modify the quantity on the delivery which will update the sales order after it has been saved Remove the line from the single line delivery and modify the sales order
2. Select the best answer to the question. When would you use transaction VL02N?
To change or delete a delivery To release a delivery To begin the warehouse process To create a delivery
3. If you need to make a change to a sales order from a multi-line delivery you can delete the single item
from the delivery instead of deleting the whole delivery. True False: 4. Completion of packing triggers some events in the background; what happens when step "WM Pack" is completed? Select all that apply. Proof of Delivery is posted A bill is sent to EBS A request for TCN goes out to CMOS Pricing is determined Sales order header status changes to CMPL Which action begins the outbound shipping process? Sales Order Creation
Transfer Order Creation Delivery Creation Changing Sales Order to PEND status Adding Contact Person data to the Customer Master Entering a shelf life code for a material
