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TEWLS 410 EXAM WITH 100%
CORRECT ANSWERS
Question 1 25 out of 25 points Select all of the roles that are part of the SD module. Selected Answers: Supply Discrepancy Report SD Manager Life or Death Processor Customer Support Representative Question 2 25 out of 25 points The Customer Support Representative is responsible for several tasks in TEWLS. Select all of the CSR tasks. Selected Answers: Creates Sales Order Monitors and corrects Sales Orders in HOLD status Creates and maintains Contract Person data Monitors and corrects Intermediate Documents (IDOCs) Question 3 How many different types of Master Data records exist in TEWLS? Selected Answer:
THREE
Question 4 The Customer Support Representative creates and maintains the Selected Answer: CONTACT PERSON - correct answers ✔✔This image shows the Accounting I tab of a Material Master Data record. The moving price and standard price in this case are different. Select all correct statements below.
- TEWLS calculates moving average price based on the price of the material at goods receipt
- The Standard price does not change based on invoices Customers are always charged the moving average price -Customer are always charged the standard price The standard price changes week to week
- In this image, the Customer Support Representative is using the search to find the material number for aspirin. What are the expected results when asterisks are placed on both sides of the word aspirin? Finds material that contains aspirin anywhere in the nomenclature
- correct answers ✔✔3. The Customer Support Representative is responsible for several tasks in TEWLS. Select all of the CSR tasks. Creates Sales Order correct Creates and maintains Contract Person data correct Monitors and corrects Intermediate Documents (IDOCs) correct Change sales orders
- Select all of the roles that are part of the SD module. Supply Discrepancy Report SD Manager Life or Death Processor Customer Support Representative
- This image shows the Accounting I tab of a Material Master Data record. The moving price and standard price in this case are different. Select all correct statements below. TEWLS calculates moving average price based on the price of the material at goods receipt correct The Standard price does not change based on invoices correct Customers are always charged the moving average price Customer are always charged the standard price The standard price changes week to week 2.In this image, the Customer Support Representative is using the search to find the material number for aspirin. What are the expected results when asterisks are placed on both sides of the word aspirin? Finds material that contains aspirin anywhere in the nomenclature
3.Material details such as Shelf Life Code and Source of Supply can be found on the Custom Plant Data tab in the Material Master Data record. True - correct answers ✔✔4. Select all of the fields used to determine whether the standard price or the moving price will be billed. Authorization Group correct Base Unit of Measure MRP Type Source of Supply correct Old material number 5.This image shows a search box in transaction MM03, Display Mater that displays two search tabs; if you want to view all the possible tabs, what would you click?
- Which field defines which condition code, in combination with the IPG, can be issued to a customer? Issue Restriction Code
- The Customer Support Representative is responsible for creating and maintaining specific Master Data information. What information is created and maintained by the CSE, and which transaction(s) do they use? Contact Person in Customer Master Data using transactions XP01 and XP Contact Person in Customer Master Data using transactions VAP1 and VAP Only the BSO Master Data Manager can create or change Master Data records Customer Master Data records using transactions XD01 and XD Customer services in Material Master Data records using transaction MM
Invalid Material number
- The Customer Support Representative typically uses transactions BD87, ZIDOCIN, and WE to process failed IDocs. What is the proper order for these transactions? ZIDOCIN, WE05, BD87 - correct answers ✔✔3. Which IDoc Category Option do you need to select to find failed IDocs from modification or cancellation requests? Customer/Sales Order PO Supply Status PO Shipment Status PO Receipts/Inventory
- Which status of an IDoc indicates that a sales order had been created? 51 53 correct 69 70
- The Customer Support Representative must monitor and correct incoming Intermediate Documents (IDocs). As part of the process, the CSR may use transaction WE05 to do which of the following? Select all that apply. View a failed IDoc Correct a failed IDoc Display a posted IDoc
- The image shows the initial screen for transaction VA01 with an icon outlined in red. If you click this icon, what happens?
The Order Type field will be blank Transaction VA01 will execute A drop-down list of possible entries for this field will appear correct You will hyperlink to transaction VA
- In transaction VA01, Create Sales Order on the Create Customer Order: Overview screen (see image), there are three fields that are required. Which fields are mandatory for the CSR to populate? Ship-to party PO Number Material correct Sold-to party correct Item Order Quantity correct
- Transaction ZSDPR3 allows the user to execute which of the following processes? Select all that apply. Substitute check Backorder status creation Goods issue posting Material packing Release of available stock Delivery creation - correct answers ✔✔4. A Sales Order with blocking reasons/possible errors will generate with which Header status?
Delete the delivery and modify the quantity on the sales order Modify the sales order without making any changes to the delivery Delete the single item in question from the multi-line sales order and modify the sales order Modify the quantity on the delivery which will update the sales order after it has been saved Remove the line from the single line delivery and modify the sales order
- Select the best answer to the question. When would you use transaction VL02N? To change or delete a delivery To release a delivery To begin the warehouse process To create a delivery
- If you need to make a change to a sales order from a multi-line delivery you can delete the single item from the delivery instead of deleting - correct answers ✔✔4. Completion of packing triggers some events in the background; what happens when step "WM Pack" is completed? Select all that apply. Proof of Delivery is posted A bill is sent to EBS A request for TCN goes out to CMOS Pricing is determined Sales order header status changes to CMPL Which action begins the outbound shipping process? Sales Order Creation Transfer Order Creation
Delivery Creation Changing Sales Order to PEND status Adding Contact Person data to the Customer Master Entering a shelf life code for a material