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A.3 TESTOUT PC PRO CERTIFICATION PRACTICE EXAM
QUESTINS AND ANSWERS
You work at a computer repair store. A customer purchased and installed the latest AMD Phenom II processor in their computer. However, now the computer will not start. You need to repair the customer's computer. In this lab, your task is to:
Verify the problem. Possible problems include: ~ The heat sink and fan are not installed. ~ The fan power connector is not connected to the motherboard. ~ The CPU is not supported by the BIOS. ~ The CPU is bad. Diagnose and correct the problem. - ANSWER - >Verify the problem. Select the power button to start the computer. The computer fails to start. Select OK to close the message. Examine the details of the CPU. Above the computer, select Motherboard to switch to the motherboard view of the computer. Select the motherboard. From the Selected Component pane, identify the socket type for the motherboard.
From the Selected Component pane, select Details. Select the Specifications tab. Read the motherboard documentation to identify additional requirements for the CPU. Identify the location of the CPU fan connector. Close the Motherboard Details window. Verify that all CPU power cables are connected. Select the Heat Sink and Fan. From the Selected Component pane, verify that the Connector, Fan, CPU 4-pin power connector is connected to the motherboard. Because everything is connected properly, you will need to replace the CPU. Install a new CPU. Drag the Heat Sink and Fan to the Workspace. Drag the CPU that's currently installed on the motherboard to the Shelf to remove it from the computer. From the Shelf, drag the new CPU, AMD AM3 to the CPU socket on the motherboard. From the Workspace, drag the Heat Sink and Fan to the motherboard. From the Selected Component pane, verify that the Connector, Fan, CPU 4-pin is still connected to the motherboard. Above the computer, select Front to switch to the front view of the computer. Select the power button to verify that the computer boots into Windows.
For a printer, select Details and then select the Specifications tab. Read the description for the printer and then close the dialog. Repeat steps 2d - 2e for each remaining printer. Identify the printer that best meets the scenario's requirements. Drag the HP Photosmart Plus printer to the Workspace. Connect the printer to the computer. Above the computer, select Back to switch to the back view of the computer. Above the printer, select Back and examine the connection ports.Under Shelf, expand Cables. Select USB Cable (A/B). From the Selected Component pane: ~ Drag the USB Type B Connector to the port on the back of the printer. ~ Drag the USB Type A Connector to a USB port on the back of the computer. Provide power to the printer. Under Shelf, select Power Adapter for HP. From the Selected Component pane: ~ Drag the Power Adapter, DC connector to the port on the back of the printer. ~ Drag the Power Adapter, AC connector to an AC power port on the wall outlet or power strip. Verify the installation and set the printer as the default printer.
On the monitor, select Click to view Windows 11. Right-click Start and then select Settings. Select Bluetooth & devices. From the right pane, select Printers & scanners. Your newly installed printer is shown. Under Printer pre You are the IT administrator for a small corporate network. The area around your office complex is under construction. The power company informed you that there may be short interruptions to the electrical service that could last up to 15 minutes. You need to add a UPS to the workstation and monitor in Office 1 so that work can be saved in the event of an outage. A UPS protects against over- and under-voltage conditions. The battery included with the UPS provides backup power in case the main power is lost. In this lab, your task is to: Add a UPS to your computer: Plug the UPS into the wall outlet and turn it on. Plug the computer and monitor power cables into the appropriate UPS outlets. Plug the printer in to the appropriate UPS outlets.
From the Selected Component pane, drag the AC Power Connector (Male) to a surge protected outlet on the bottom of the UPS. Printers typically require more power than can be supplied by the battery backup portion of a UPS. In addition, if the printer loses power, no work will be lost. Connect to the network through the UPS. Above the surge protector, select Side to switch to the side view of the UPS. Select the RJ45 Shielded Connector (Cat6a) cable connected to the network port on the wall plate. From the Selected Component pane, drag the RJ45 Shielded Connector from the wall plate to the Network OUT port on the UPS to add protection to the network connection. The OUT port connects to the computer. Under Shelf, expand Cables. Select the Cat6a Cable. From the Selected Component pane: ~ Drag an RJ45 Shielded Connector to the Network IN port on the UPS. ~ Drag the unconnected RJ45 Shielded Connector to the network port on the wall plate. Connect the USB cable to the UPS and the You are the IT administrator for a small corporate network. You need to configure additional security in the BIOS for the computer in Office 1.
In this lab, your task is to:
Restart the computer in the BIOS. ~ Press F2 while the computer is booting. Configure the following security settings: Add an admin password used to make changes to BIOS settings. ~ Password: t67xab Add a password that prevents hard disk access even when the hard disk is moved to another system. ~ Password: dog8b0b (0 is a zero) Enable the TPM. Enable chassis intrusion detection to show an alert during POST when an intrusion is detected. ~ Save your changes. Restart the computer to verify the changes you have made. At the bottom of the BIOS window, select Send Ctrl + Alt + Del to restart the computer if necessary. - ANSWER - >Set the admin password. From the taskbar, select Start. The Start window is shown. From the bottom right of the Start window, select the power icon.
Verify the changes made.
Press F2 (or Delete) during the BIOS load to test the admin password. If you do not press the Delete key in time, select the Send Ctrl
- Alt + Del button at the bottom of the screen.
Enter t67xab1 when you are prompted for the administrative password. Select OK. Notice that the admin password was set correctly. Select Exit to exit the BIOS. Type dog8b0b when prompted for the hard drive password. (0 is a zero.) Press Enter. Note that the hard drive password was set correctly. The system loads the operating system. You work part-time at a computer repair store. You are building a new computer. A customer has purchased two serial ATA (SATA) hard drives for his computer. In addition, he would like you to add an extra eSATA port that he can use for external drives. In this lab, your task is to: Install both hard drives in the computer. ~ Read the motherboard documentation to identify the location of the internal SATA connectors. ~ Install the hard drives and connect them to the motherboard.
~ Plug in the correct power connector from the power supply for both drives.
Install the eSATA port connector into an open expansion slot on the computer and connect the cable to an available motherboard port. Drag the eSATA port connector to an expansion slot connector to install it. Boot the computer into the BIOS and verify that both drives are detected. Windows is not installed, so the operating system will not start.
- ANSWER - >Identify the port locations for SATA connectors on the motherboard.
Above the computer, select Motherboard to switch to the
motherboard view. > Select the motherboard. > From the Selected Component pane, select Details. > Select the Specifications tab. > Read the documentation to identify the location of the SATA ports. > Close the documentation after you've found the SATA ports. Install the SATA hard drives. > Above the computer, select Drive Bays to switch to the drive bay view. > Under Shelf, expand Hard Drives.
From the Selected Component pane: ~ Drag a SATA power connector to one of the hard drives. ~ Drag a SATA power connector to the second hard drive. Install the eSATA port connector. Abo You are the IT administrator for a small corporate network. Some of your workstations are having issues, and you need to correct them with a firmware update. In this lab, your task is to: Restart the computer and enter the BIOS. Answer Question 1. Use the C:\BIOS_Updater.exe program to update the BIOS. Restart the computer and enter the BIOS. Answer Question 2. - ANSWER - >Check the current BIOS version. Right-click Start and then select Shut down or sign out Restart. As the computer restarts, press F2 (or Delete) to enter the BIOS. View the System Information page. From the top right, select Answer Questions.
Answer Question 1.
~ 1. What is the BIOS version before the update?
Minimize the Lab Questions dialog. Select Exit to boot the computer to the Windows OS. Update the BIOS firmware. From the taskbar, select File Explorer. Maximize the window for better viewing. From the left pane, expand and select This PC Local Disk (C):. Double-click BIOS_Updater.exe. Select Next to update the BIOS. After the BIOS is successfully updated, select Close. Turning the computer off while the firmware update is in progress will corrupt your system. Check the new BIOS version. Right-click Start and then select Shut down or sign out Restart. As the computer restarts, press F2 (or Delete) to enter the BIOS. From the System Information page, find the current BIOS version. From the top right, select Answer Questions. Answer Question 2. ~ 2. What is the BIOS version after the update? Select Score Lab.
I installed Audacity on your system last night.
Select the + (plus sign) to add the comment. From the top of the ticket:
~ Select Closed. ~ Select the left arrow. Verify that the ticket is closed.
From the left pane, select Closed. Verify that #12 Need Audacity installed is shown. You are the IT administrator for a small corporate network. You have just changed the SATA hard disk in the workstation in the Executive Office. You need to edit the boot order to make it consistent with office standards. In this lab, your task is to: Access the computer's BIOS settings. Disable booting from the diskette drive. Configure the remaining devices to boot using the following boot order: ~ Internal HDDCD/DVD/CD-RW drive ~ Onboard NIC ~ USB storage device - ANSWER - >Access the BIOS settings. Select the power button on the computer. As the computer begins to boot, press the Delete (or F2) key to enter the computer's BIOS settings.
Disable booting from the diskette drive.
From the left pane, under General, select Boot Sequence. Under Boot Sequence, unmark Diskette Drive to disable the ability to boot from the diskette. Change the boot sequence order of the remaining active devices. From the right, select a device field that needs to be moved to a different boot order location. Move the selected device up or down using the arrows to the right of the device list. Repeat steps 3a-3b to modify additional device priorities as required. Select Apply and then select Exit. The computer automatically boots to Windows. You have installed Hyper-V on ITAdmin. You want to create two new virtual machines (VMs) on which you will later install Windows 11. These new VMs will be used for testing. In this lab, your task is to: Create a new virtual machine named VM1 using the following parameters: ~ Virtual machine name: VM ~ Virtual machine location: D:\HYPERV ~ Generation: Generation 1 ~ Startup memory: 1024 MB (do not use dynamic memory)
For Connection, use the drop-down menu to select External and then select Next. Make sure Create a virtual hard disk is selected.
Virtual disks created along with virtual machines are dynamically expanding disks. If you need to create any other kind of disk, you can either create the disk before the virtual machine or convert the disk type after the virtual machine has been created.
In the Name field, make sure VM1.vhdx is entered.In the Location field, make sure D:\HYPERV\Virtual Hard Disks is entered. For the Size field, use 50 GB and then select Next. Make sure Install an operating system later is selected and then select Next. Select Finish to create the virtual machine. From ITAdmin, create a new virtual machine named VM2. From Hyper-V manger, right-click ITADMIN and then select New Virtual Machine. In the Before You Begin window, select Next. In the Name field, enter VM2. Select Next. Make sure Generation 1 is selected and then select Next. In the Startup memory field, enter 2048 MB of memory to use with the virtual machine. Mark Use Dynamic Memory for this virtual machine and then select Next. For Connection, use the drop-down me
In this lab, you will use some system commands to explore the file system. Your task is to complete the following from Windows PowerShell. In Windows 11 PowerShell is also referred to as the "Windows Terminal".
Copy a file to a new folder. ~ Create a new folder in the E: drive named Graphics. ~ Copy D:\Graphics\cat.jpg to the E:\Graphics folder. Use nslookup to query the DNS for the CorpServer server using its full name (CorpServer.CorpNet.local). ~ Answer Question 1. Use chkdsk to check the file system on the D: Data volume. ~ Answer Question 2. Use gpupdate to apply the latest Group Policy changes to your workstation. ~ Use gpresult /r to see which policies are applied to the workstation. ~ Answer Question 3. Use Task Manager to identify the process ID (PID) for the Language Application; then use taskkill to stop that process. Use net use to map the P: drive to the Personnel shared folde
- ANSWER - >Create a new folder and copy a file into that folder.
