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Symbols of Authority, Clothing - Social Psychology - Slides | PSY 300W, Study notes of Psychology

Material Type: Notes; Professor: Gore; Class: Social Psychology: W; Subject: PSY Psychology; University: Eastern Kentucky University; Term: Unknown 1989;

Typology: Study notes

Pre 2010

Uploaded on 08/16/2009

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koofers-user-dyp 🇺🇸

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We are more likely to comply when the person
making the request has authority over us
Hofling et al. (1966)
“This is Dr. Smith, from Psychiatry, calling. I was asked
to see Mr. Jones this morning, and I’m going to have
to see him again tonight. I don’t have a lot of time, and
I’d like him to have some medication by the time I get
to the ward. Will you please check your medicine
cabinet and see if you have some Astroten?
That’s A-S-T-R-O-T-E-N.
Reasons for the Nurse Not to Obey
zThe prescription was given by phone, in direct
violation of hospital policy.
zThe medication had not been cleared for use
nor placed on the ward stock list.
zThe prescribed dosage was dangerous.
zThe directive was given by a man the nurse had
never met.
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We are more likely to comply when the personmaking the request has authority over us

“This is Dr. Smith, from Psychiatry, calling. I was askedto see Mr. Jones this morning, and I’m going to haveto see him again tonight. I don’t have a lot of time, andI’d like him to have some medication by the time I getto the ward. Will you please check your medicine^ Hofling et al. (1966)

cabinet and see if you have some Astroten?That’s A-S-T-R-O-T-E-N.

z z z Reasons for the Nurse Not to ObeyThe prescription was given by phone, in directviolation of hospital policy.The medication had not been cleared for usenor placed on the ward stock list.The prescribed dosage was dangerous.

z The directive was given by a man the nurse hadnever met.

Yet ________% of the nurses from22 separate stations obeyed!

z z z TitlesClothingAutomobilesSymbols of Authority

Clothing

Questioned Perceived Authority

None AuthorityStatus Role

Hostile

None AuthorityStatus Role

Unquestioned Obedience

None AuthorityStatus Role

Overall Compliance

None AuthorityStatus Role

Questioned Perceived Authority

None AuthorityStatus Role

Hostile

None AuthorityStatus Role

z z Is this authority truly an expert? zHow truthful can we expect this expert to be? This question helps us consider the substance ofauthority rather than the symbols of authority.^ Your Counterattack

z This question helps us consider how trustworthy theauthority is