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SUU MGMT 6100 Exam Questions With Complete Solutions [2] aspects of accurate interpretation for cross cultural strategies Correct Answers 1- body language 2- intelligence [don't assume poor grammar = low IQ] [2] aspects of comprehension for cross cultural strategies Correct Answers 1- check and confirm 2- demonstrate understanding [don't assume] [2] aspects of motivation for cross cultural strategies Correct Answers 1- encouragement 2- drawing out [2] austrailian values Correct Answers 1- high moral orientation 2- high humanistic orientation [2] family factors for expat success Correct Answers 1- family adjustment 2- training/support [2] individual factors for expat success Correct Answers 1- self-efficacy 2- self-monitoring [2] job factors for expat succes Correct Answers 1- role clarity 2- role discretion
[2] metrics on sustainability Correct Answers 1- 93% of global CEO's think sustainability is critical to success 2- 96% believe sustainability should be fully integrated into strat/ops [2] moderating factors for expat success Correct Answers 1- host nation characteristics 2- language issues [2] organizational factors for expat success Correct Answers 1- socialization 2- reward systems [2] US managerial values Correct Answers 1- high pragmatic 2- high achievement [3] aspects of feedback for cross cultural strategies Correct Answers 1- right moment 2- right place 3- appropriate information [3] challenges of globalization Correct Answers 1- global customer expectations 2- incorporate global issues in strategies of firm 3- identify culturally appropriate resources/behaviors/methods [3] dimensions of sustainability Correct Answers 1- social [people] 2- economic [profit] 3- environmental [planet]
[3] reasons why corporations go global Correct Answers 1- larger profits 2- competition in domestic markets 3- access to global resources [3] social dimensions of sustainability Correct Answers 1- diversity 2- workplace equity 3- income equality [3] US values Correct Answers 1- freedom 2- independence 3- equality [4] approaches to strategic management Correct Answers 1- Ethnocentric 2- Polycentric 3- Regiocentric 4- Geocentric [4] aspects of culturally aware leaders Correct Answers 1- adaptable 2- diplomatic 3- cultural intelligent 4- effective cross-cultural communication [4] aspects of global leadership traits/attitudes Correct Answers 1- confidence builder 2- motivational 3- encouraging
4- excellence oriented [4] aspects of international management Correct Answers 1- more complex [int'l tax, family services] 2- more personal [repatriation, accompanying family] 3- more risky [direct costs, dual career families] 4- more environmentally dependent [cultural, political] [4] core competencies of global leadership Correct Answers 1- emotionally resilient 2- open minded 3- appreciating 4- perceptually alert [4] cross cultural strategies Correct Answers 1- motivation 2- feedback 3- accurate interpretation 4- comprehension [4] elements of contemporary cross cultural leadership Correct Answers 1- develop cross cultural mindset 2- show respect and behave appropriately 3- appreciate within-nation and within-org cultural variations 4- develop strategies to reconcile differences, not just ID and understand [4] factors of cultural intelligence Correct Answers 1- metacognitive [cultural awareness] 2- cognitive [knowledge and understanding] 3- motivational [cultural interaction and adjustment] 4- behavioral [culturally appropriate responses]
3- explicit 4- exacting 5- goal oriented and sendor focused language [5] Perceptions of International orientation for culture and communication Correct Answers 1. High context [too sensitive]
- Indirect communication [unclear]
- Implicit messages [vague]
- High uncertainty avoidance [slow, indecisive]
- Elaborate [emotional] [5] Perceptions of US orientation for culture and communication Correct Answers 1. Low context [insensitive]
- Direct communication [blunt]
- Explicit [tactless]
- Individualistic [egotistic]
- Low uncertainty avoidance [careless and hasty] [5] strategies for expat promoting success Correct Answers 1- establish better selection criteria 2- ongoing socialization activities 3- practical support for the family 4- prepare with training/support 5- plan for repatriation [5] success factors for expats Correct Answers 1- individual factors 2- job factors 3- family factors 4- organizational factors
5- moderating factors define a model of global leadership Correct Answers PICS P- perspective I- Inquisitiveness [passionate about learning] C- character [ability to emotionally connect] S- Savvy [recognize global opportunities] define business ethics Correct Answers standards of behavior across the globe that are perceived as right and moral for business define communication Correct Answers a two-way process involving the exchange of meaning define cultural inteligence Correct Answers ability to switch cultural contexts and quickly learn new patterns of social interaction and appropriate behavioral responses define culture shock Correct Answers the frustration and confusion that result from bombardment by too many new and interpret-able signals define Ethnocentric and Adv/Dis-adv Correct Answers key positions filled with PCN [+] increased control and coordination [-] limits HCN opportunity [-] Expat challenges define expatriot Correct Answers employee on a non- permanent work assignment in a foreign country
[+] less expensive [-] language barriers between HQ and HCN define Regiocentric and Adv/Dis-adv Correct Answers key positions filled with best people in region [+] improves career prospects at national level [+] promotes interaction between HQ and subsidiary [-] competition at regional level [-] staff promo's limited to region define rights Correct Answers equality/dignity life/association expression/movement freedom from slavery/torture/discrimination define sustainability Correct Answers development that meets humanities needs without harming future generations define US expat failure rate Correct Answers 25-40%
