MG 342, Principles of Management
Spring 2007 Study Guide
Test I
Understand the definition of management and the basic functions of management.
Understand the three basic roles of managers.
Know and understand four basic skills companies look for in a manager.
Understand the contributions of Max Weber and Henri Fayol to the field of management.
Understand the contributions of Taylor, the Gilbreths, and Gantt to the field of management.
Understand the contributions of the Hawthorne studies to the field of management.
Understand the four basic components of the general environment.
Understand the five basic components of the specific environment.
Understand the characteristics of a successful organizational culture and how managers can
change organizational cultures.
Understand the three factors that influence ethical decision-making.
Understand the practical steps managers can take to improve ethical decision-making.
Understand the concept of social responsibility and for what organizations are to be socially
responsible.
Understand how to make a plan that works.
Understand the steps and limits to rational decision-making
Understand the advantages and disadvantages of group decision-making and the impact of
structured conflict.
Understand the three steps in the strategy-making process.
Understand the various strategies an organization considers at the corporate level.
Understand Porter’s five industry forces and how they affect a company’s strategy
