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Stress - Organizational Behaviour - Lecture Slides, Slides of Organization Behaviour

Main topics of Organizational Behavior course are: Communications, Conflict, Creativity, Cross Cultural, Decision Making, Diversity, Groups and Teams, Organization Learning, Leadership, Motivation, Organization Culture. Key points of this lecture are: Stress, Coping with Stress, Stressors, Physical Effects, General Adaptation Syndrome, Sources of Stress, Physical and Task Demands, Role Characteristics, Physical and Task Demands, Role Ambiguity

Typology: Slides

2012/2013

Uploaded on 08/31/2013

devvrata
devvrata 🇮🇳

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Stress
What is it?
Sources of stress
Consequences of
stress
Coping with stress
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Stress

• What is it?

• Sources of stress

• Consequences of

stress

• Coping with stress

What is Stress?

  • “A physiological and emotional response to stimuli

( stressors ) that place physical or psychological

demands on an individual”

  • The response:
    • Discomfort
    • Anxiety
    • Feelings of being overwhelmed
    • Physical effects
    • Withdrawal

Sources of Stress

• Personal characteristics and circumstances

• Physical and task demands

• Role characteristics

Personal Characteristics

  • Type A vs. Type B
    • Type A = competitive, impatient, aggressive
    • Type B = more relaxed, balanced
    • Type A associated with higher levels of stress-related illness
  • Personal events
    • Changes in family circumstances
    • Economic pressures
    • Availability of support

Role Characteristics

• Role overload

  • Too much to do

• Role ambiguity

  • Uncertainty about what to do

• Role conflict

  • Incompatible demands

Consequences of Stress

  • Emotional consequences
    • Irritability
    • Violent reactions
    • Burnout
  • Physical consequences
    • Sleep disturbances (too much or too little)
    • Headaches
    • Ulcers
    • High blood pressure / heart disease
    • Reduced resistance

Emotional exhaustion leading to negative responses to others and eventual withdrawal

Managing Stress

  • Social support
    • Family
    • Friends
    • Support groups
  • Calming activities
    • Yoga, meditation or prayer
    • Exercise
  • Unhealthy coping mechanisms
    • Food
    • Alcohol or medications