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Stress and Job Satisfaction: A Comparative Study
between Public and Private Hospital Doctors
Roshi Raj Jain, Research Scholar, Poornima University, Jaipur roshirajjain@gmail.com Dr. Mahesh Chandra Joshi, Associate Professor, Poornima University, Jaipur mahesh.chandra@poornima.edu.in ABSTRACT As per studies conducted by Sam Glucksberg, Malcolm Gladwell and other researchers, it is established that certain advanced processes of the brain – processes that are mostly subconscious
- will tend to shut down under stress. Extrinsic motivators like cash rewards focus our mind, but also narrow it. Intrinsic motivation also compel an individual to work hard to achieve and Emotional responses are also affected by acute pressure. It is observed that doctors employed at Government hospitals experience lower level of stress as compared to doctors at Private hospitals. Doctors at Private hospitals have direct responsibility to cure diseases along with indirect responsibility of generating revenue for hospital. Review of Literature included 62% publications related to comparison between public and private health systems. They focus primarily on the effects of organizational System, for example working conditions and on financial incentives within physicians' remuneration structures, patient care. Rest 38 % of the reviewed studies included analyses of factor causing stress, job satisfaction, coping strategies, and Quality of Life Between doctors and other health care employees. Our findings suggest that doctor’s experience higher level of stress due to which doctors commit mistakes and errors which in turns effects patients and that lead to serious consequences. Stress management tools and models represented by only a few studies. In Future, Stress management programs & intervention that can be helpful in reducing stress and improving job satisfaction of doctors is crucial and a high priority subject. Key words: Stress, Job satisfaction, Stress management, Doctors, Hospitals
Stress and Job Satisfaction: A Comparative Study between
Public and Private Hospital Doctors
What is Stress? Stress is a part of everyday life. It is a state of tension when demands exceeds and a persons in unable to fulfil those demands such as: frustration, insecurity, having no purpose in life, finances, family demands, job pressures, work overload, and health concerns. It is a feeling of hopelessness. It’s something which blocked us for reaching our goals. Stress hampers functioning of human body which in turns results in increasing muscular tensions, headaches, leading to addiction (drugs, sugar, and nicotine caffeine) and increasing the disease process. Anything which creates excessive pressure on mind in turns results in psychological stress. It is the mental or emotional strain from activities and events in life. Psychological stress affects people intellectual, from past researches that psychological stress hampers the thought process of people which in turn hampers their satisfaction with their jobs. Satisfaction is really important for doctors who are most responsible for caring of people in highly pressurized workplace environments. Due to lack of satisfaction and psychological stress doctors commit mistakes and errors which in turns lead to serious consequences and in prolonged suffering, disability or even the death of patients. Managing of stress is requisite for doctors specifically MD & MS doctors who face multiple environmental challenges and demands, excessive work pressure and patient overload dealing with all these is a big challenge they have to handle their personal life and professional life as well. It has been recognized from the past that specialties are reported to have a
were participated. Paired t-tests were used for analysis. It was found that after training participants scored higher levels of job satisfaction and lower levels of burnout and improvement was found in work well-being, positive emotions, and work-family balance. [Gregov, L., et al, 2011] analyzed the sources of stress, its intensity, frequency, and psychophysical and behavioral reactions in physicians working in emergency medical service and those working in health centers. A total of 160 Questionnaire were returned back and used for analysis. Convenience sampling method was used to select the sample size. Sources of Stress scale, , and Scale of Psychosomatic Symptoms were used for measurement. Exploratory factor analysis with varimax rotation, t – tests, analysis of variance and covariance, correlation, multiple regressions were used for analysis. It was concluded that Physicians working in emergency medical service found to be more stressed in almost all aspects of their work than physicians working in health centers. [Shah, D.et al, 2011] Evaluated sources of job stress among the staff of a super specialty hospital. Hospital Consultants’ Job Stress and Satisfaction Questionnaire, In- depth observation and personal interview were used to collect the data. Sample size was 38. Hospital staff was asked to rate each item according to the extent to which it had contributed to the stress they experienced in their jobs. Global rating of stress was also obtained. On the basis of the ratings some factors such as: underpayment (76%), excessive workload (70.3%), inadequate staff (48.6%), & being involved in the emotional distress of patients (46.7%) found to be the highest sources of stress. [Rana, A., 2014] made an attempt to identify the relationship between jobstress and job satisfaction among the healthcare employees of public and private hospitals in Punjab. Questionnaire was distributed to 221 hospital employees. Pearson Coefficient of Correlation and T-test was used for analysis. After analyzing the data it was found that that private sector health care employees were better as compared to public sector health care employees in terms to job satisfaction and job stress
[Srivastava. P, Singh. M, 2017] Researcher measured the prevalence of job stress and job satisfaction among physicians, nurses, and Paramedic staff working in public and private multi specialty centre in Delhi NCR. Questionnaire was sent to 600 healthcare professionals. Descriptive Statistic & Logistic regression was used for analysis. Job satisfaction was found to be high in private health care employee (68%) as compared to public health care employee (59%). Working on weekends, feeling under pressure to meet deadlines, less chance of promotion, and being exposed to a stressful event outside of work within a year found to be independent predictor of stress. However, the incentive system found to be effective in reducing stress n increasing satisfaction of the health care employees in the organization. Data Collection & Analysis : Secondary data were collected and descriptive research method is used to describe stress among doctors between public and private hospital doctors. Early research suggested that following factors are responsible for stress: Demographic factors and stress
- Age: There is a difference in the level of stress of different age groups. As the person goes in elder state his or her stress level changes and the reasons o stress also get changed .Young doctor have stress due to their growth concerns , competition and learning However for older doctors they have issue in work life balance monotony and lack of time
- Education : Education factor impacts the level of stress in any person as if someone is highly educated he is stressed because he is not getting paid as per his education and calibre, he has more expectations in terms of money, job and lifestyle However for the less educated person he fights to get the existence in the job market because he doesn’t have that much knowledge and skills this is the reason he goes under stress
- Occupation and position : occupation and position is most important factor for a man because the people enjoy the work on they would heartily like to do but probability is less for getting the occupation as we would love to a man has to put lot of efforts to get the desired position which makes a man unrestful and he goes under stress
- Experience : There is a saying that experience makes a man perfect he also learns to handle to stress with his experience for less experience person there is a lot of stress in terms of perfection , getting position in job market , making himself stable however with experience the person can learn to manage his stress but still he has to face stress
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