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Steps to Manage the Reluctant Client - Case management - Lecture Notes, Study notes of Business Management and Analysis

Steps to Manage the Reluctant Client, Aims of Casework, Negotiation and Conflict Management, Clear the Air, Identify Legitimate Client Interests, Identify Non Negotiable Aspects, Identify Negotiable Aspects, Negotiate the Case Plan, Agree On Criteria For Change. These are the lecture notes of Management.

Typology: Study notes

2012/2013

Uploaded on 01/01/2013

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