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SMART SERVE CERTIFICATION EXAM| 2025 - 2025|NEW
UPDATE WITH 150+Qs&As |ALREADY GRADED A+
Since alcohol is a , it the central nervous system and impacts how a person moves - ANS:-
depressant; slows Alcohol is metabolized than it is absorbed - ANS:->>>more slowly What % of alcohol content is eliminated from the bloodstream - ANS:- 90% At what rate is alcohol eliminated from the body
ANS:->>>one drink per hour two main factors that affect BAC levels - ANS:->>> of drinks; how quickly drinks are consumed stopped drinking - ANS:->>>True most important factor impacting BAC - ANS:->>>time how much can alcohol elimination rate vary based on a person's sex and T/F: BAC continues to rise after a person's
weight? - ANS:->>>0.01 - 0.025 mg/ml/hr three general classes of alcohol - ANS:->>>beer, wine, spirits standard drink of beer - ANS:->>>12 oz, 5% alcohol standard drink of wine - ANS:->>>5 oz, 12% alcohol standard drink of spirits - ANS:->>>1.5 oz, 40% alcohol amount of pure alcohol in any standard drink - ANS:->>>0.6 oz (17 ml) standard drink formula - ANS:->>>60 / alcohol % = amount (in oz) a state in which a person's normal capacity to think, act, and move is impaired by alcohol, cannabis, or other drugs - ANS:->>>intoxication traffic light system - ANS:->>>green (go), yellow
under most social drinking conditions, drinks are consumed every minutes in a 1-2 hour period - ANS:->>> 20 person's BAC - ANS:->>>false when was prohibition lifted in Canada? - ANS:->>> 1927 Where are special occasion permits required for the service of alcohol? - ANS:->>>At an event in any location other than a licensed establishment, a private place, or a residence Endorsements are to a liquor sales licence -
T/F a greater tolerance to alcohol lowers a
Only sell and serve alcohol from the , ,
ANS:->>>additions allow licensed establishments to sell and serve alcohol under specific circumstances. - ANS:->>>endorsements AGCO stands for... - ANS:->>>Alcohol and Gaming Commission of Ontario permissible hours for the sale and service of alcohol in a licensed establishment - ANS:->>>mon-sun, 9 am - 2 am new years eve, 9 am - 3 pm daylights savings rules (fall) - ANS:->>>turn the ANS:->>>turn the clock forward from 2 am to 3 am
daylights savings rules (spring) -
brew pub and wine pub licensees can offer their beer/wine for takeout only if it's - ANS:->>>with food 3 rules for caterer's endorsement - ANS:->>>- event must be sponsored by someone other than licence holder
- the licensee's employees are the only ones allowed to sell and serve
alcohol
- any unserved alcohol must be returned back to the caterer's
licensed premises. mini bars must include - ANS:->>>non- alcoholic beverages golf course endorsement allows - ANS:->>>the licensee to sell and serve alcohol for consumption on the playing area of a golf course 3 rules for golf course endorsements: - ANS:->>>- alcohol may be sold and served from a mobile vending cart
- while customers can have open alcohol in a golf cart, they cannot
hold or drink it while
driving the cart
residence, alcohol is served free of charge a "sale" permit is required when... - ANS:->>>Alcohol is sold, either through a cash bar or alcohol tickets, admission is charged industry promotional, tailgate a event is only for individuals who have been invited by the host (i.e. birthday parties, weddings) - ANS:->>>private You must be this old to sell alcohol - ANS:->>> This act determines who can sell, buy alcohol - ANS:->>>Liquor License Act
types of events - ...ANSWER...private, public,
Ontario This is a policy that means unfinished commercially made wine can be removed from premises by patron - ANS:->>>Take Home the Rest (THTR) Establishment must do this to THTR wine - ANS:->>>Reseal partial bottle with cork flush with top THTR applies to only which type of alcohol - ANS:->>>Wine Restaurants can only sell alcohol bought from this - ANS:->>>Canadian Government store Alcohol can only be sold and consumed here - ANS:->>>Licensed areas Establishments cannot have a law requiring patrons to do this - ANS:->>>Buy
ANS:->>>Regulates sale/service, reviews applications, issues endorsements, and inspects facilities Anywhere that isn't licensed, private, or a residence requires this to sell/serve alcohol - ANS:->>>Special Occasion Permit These are the maximum fines/penalties - ANS:->>>$100,000 plus 1 year ($250,000 for corp.) $200,000 plus 1 year for selling to minors ($500,000 for corp.) Servers have these 2 main responsibilities - ANS:->>>Don't serve someone who shouldn't buy, Don't serve anyone intoxicated Servers/establishments have these rights - ANS:->>>Deny entry, eject guests, refuse to serve Establishments cannot deny entry to - ANS:->>>AGCO inspectors, law enforcements, firefighters, government inspectors These people are not permitted into establishments - ANS:->>>Under 19 if not allowed, someone who has been barred,
The AGCO does these 4 things -
someone already asked to leave that day, someone selling drugs or doing illegal things A standard drink of beer is this much - ANS:->>>a 12oz 5% glass ANS:->>>a 5oz 12% glass A standard drink of liquor is this much - ANS:->>>1.5oz 40% alcohol This is the equation to figure out how much is a standard drink - ANS:-
% of alcohol * ounces = 60 This percentage of alcohol is excreted through sweat, breath, urine - ANS:- 10% The liver can process this many drinks per hour on average - ANS:->>> This is the legal limit for BAC - ...ANSWER 05 This is the legal limit for criminal BAC - ...ANSWER ....................................................................................... 08
A standard drink of wine is this much -
These are the 4 verification steps with old-style ID - ANS:->>>Photo matches, First letter of ID matches first letter of last name, DOB numbers all same thickness and color, Surface of card smooth with no raised areas raised lettering on DOB, photo/signature imprinted on card surface, background has fine line This is the 1 verification step on the back of the new- style ID - ANS:-
Magnetic strip These are things to consider when assessing guest -
ANS:->>>Have they been drinking? What is their mood? Are they on drugs? These are things to consider when listening and observing guests - ANS:-
Tone of voice, volume, slurring These are some questions to ask when assessing guests' conditions - ANS:- Are they driving? Is there a designated driver? How are they what is their mood? After initial assessment of guest this must be done throughout visit - ANS:->>>Keep communicating - continue to talk and assess often These are some methods to keep track of how much guests have had to drink - keep a separate tab for individual drink orderers, use separate glass for non- alcoholic drinks Use this system to categorize guests for easy triage - ANS:->>>Traffic light system
these 2 things - ANS:->>>Give clear and consistent guidelines to carry out philosophy, include a goal statement List some ways to stop service - ANS:->>>Do it in private, calm body language, non-judgemental, show concern, be firm, know the steps, alert back-up, practice If a guest refuses to avoid driving you must do this - ANS:->>>Call police List the information you must get if a drunk drives away
- ANS:->>>Make/model of car, license plate , Direction List some steps to take if it starts to get rowdy - ANS:->>>Stop before it starts, talk to manager, move other guests away, call
A responsible alcohol house policy must do
police Grocery stores can sell alcohol during these hours - ANS:->>>M-Sat 9am-11pm Sunday 11am-6pm
