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Skywest Flight Attendant Exam Qs
throughout training
Staying hydrated is very important, it helps - Answer -Promote cardiovascular health Keep your body cool Prevent fatigue Recent on the job injuries tell us that flight attendants have been experiencing ______ and ______ while working - Answer -Sprains and strains Stretching increases muscle tension and stress - Answer -False When a flight attendant is injured on the job they must notify the company within___ - Answer -24 hours It is important to take time to rest - Answer -True ______ Could be the most effective and easiest factor to implement Because it is entirely in your control - Answer -Food Injury prevention is very important as a flight attendant - Answer -True Flexibility refers to how much you can ______ a muscle - Answer -Relax Mobility is all about managing and controlling the spine to offer a foundation from which more powerful movement can originate - Answer -False (correct answer is stability) Ergonomics applies to the design of anything that involves______ - Answer -People SkyWest must not schedule any FA in excess of 14 hours. When delays are caused by weather, for example, the duty period may not be extended beyond 16 hours, unless mutually agreed upon between the flight attendant and the company. - Answer -True A flight attendant reporting themselves fatigue will not incur an occurrence so long as the flight attendant completes the Fatigue Report Form (FRF) on SkyWest Online within ______ hours of the fatigue event or within ________ hours of the end of their trip sequence, whichever is longer - Answer -24/
Causes of fatigue may include - Answer -multiple flight legs, long duty hours, limited time off, and early report times. When the flight attendant has determined they are fatigued, they must contact Crew Support and inform Crew Support they are calling in fatigued. - Answer -True Quality of sleep can be disrupted by a the following sleep disorders: - Answer - Insomnia, Sleep apnea, and Restless Leg Syndrome (RLS) average person needs about _______ hours of sleep per day to remain fully alert and functional - Answer - Eating at regular intervals and consuming a balanced diet of fruits, vegetables, whole grains, healthy fats, and protein is one example of a countermeasure to fatigue. - Answer -True Circadian rhythms result in two periods of sleepiness, those times are _______ and ______ - Answer -0200 - 0400) and (1300 - 1500). Flight attendants who have declared themselves fatigued are NOT permitted to utilize non revenue travel privileges during their rest period provided due to calling in fatigued.
- Answer -True Symptoms of fatigue may include - Answer -tiredness, weakness, lack of energy, and lethargy, lapses in attention and vigilance, delayed reactions, reduced situational awareness and lack of motivation. A small number of CRJ 200s in the Delta operation have an L-shaped galley, which has a different cart and atlas configuration than other CRJ 200s. - Answer -True According to Federal regulations, which of the following is not permitted? (select all that apply) - Answer -Stowage of trash in lavatory or under an exit row seat Stowage or disposal of anything in a drain pan Hanging trash/recycling bags on any part of the cart Stowage of bottled water under passenger seat _____ is the enemy of safety. - Answer -Complacency Carts must never be placed against the galley bulkhead and left unattended for any reason during flight. - Answer -True When must all service/waste carts be stowed in their designated stowage areas and secured with brakes set and functional, doors latched, and galley retaining latches in the secured positions? - Answer -When not in use During severe turbulence (brakes secured at a minimum, when stowage is not feasible) During emergencies (brakes secured at a minimum, when stowage is not feasible)
During flight, who must the FA notify the PIC to request to meet the aircraft upon arrival if there is a dispute regarding exit seating for passengers with disabilities that cannot be resolved? - Answer -CRO Which airline is seat belt extension usage not permitted in an exit seat? - Answer -Delta and Alaska Where is the exit seat location on the CRJ 200? - Answer -Row 8 How old must a passenger be to occupy an exit seat? - Answer - All aircraft PSCs contain exit seat criteria for that specific aircraft. - Answer -False. ERJs don't have exit seats Life Line refers to the emergency rope that can be deployed from the emergency exit of an aircraft to assist in passenger overwing evacuation (not used with GSD, MCD, etc.) - Answer -True What is the PSC onboard aircraft supply minimum number on the CRJ 900? - Answer - 15 (max 40) 200/700 min 10-30) In determining whether an exit seat passenger is capable of occupying an exit seat, the FA can cue the passenger to give a "yes" answer while asking the questions. - Answer - False The CRJ 700 and the CRJ 900 both have only one overwing exit row. - Answer -False Passengers traveling with a service animal or cabin pet are allowed to sit in an exit seat? - Answer -False SkyWest Airlines policy prohibits baggage of any size to be strapped into or stowed in an exit seat. - Answer -True Which is not an applicable function that a passenger occupying an exit seat may be called upon to perform? - Answer -Determine whether other exit seat passengers are cabable of occupying an exit seat According to policy, passengers sitting in an exit row seat may not consume alcohol. - Answer -False What questions do you ask for an exit seat - Answer -Have you reviewed the passenger safety card? Are you willing and able to assist in the event of an emergency?
Flight attendants must ensure that the correct PSC is visible in the seat back pocket of each passenger seat prior to departure. - Answer -True PSC - Answer -Passenger safety card On an extended ground delay the flight attendant is required to attend to the passengers, check lavatories, and ensure cabin temperature is acceptable every _________. - Answer -15min What do flight attendants fill out when the auto-closeout function is unavailable for departing flights? - Answer -ePIN (counts pax) The primary contributing factor involving an unsecured galley has been identified as what - Answer -Rushing Which is not a required item? Wings IOQR eFAD Passport ID Badge - Answer -Wings When removing/replacing atlases, if something does not fit, the flight attendants should not force it. - Answer -True The following can be found on SkyWest Online: (check all that apply) Live chat with Benefits eLibrary Cabin Seat Agreements Seniority List - Answer -Live chat with Benefits eLibrary How many flight attendants are required to be on an aircraft equipped with 51 or more passenger seats? - Answer - Flight attendants can connect the eFAD to Wi-Fi during flight for personal use. - Answer -False What is required for your ID badge while on SkyWest property? (Select all that apply) Visible at all times Worn above waist level Worn on the outermost garment Tucked under your jacket - Answer -Visible at all times Worn above waist level Worn on the outermost garment
Preflight Checklists Minimum Regulatory Announcements - Answer -Prepared Land and Water Evacuation Checklists Critical First Aid Information Minimum Regulatory Announcements Which international location(s) utilize the 90-minute rule for turns? - Answer -Bahamas and Canada When is the soonest liquor can be unlocked when departing Mexico? - Answer -Once ac has taken off Can carry-on bags and galley trash be stowed in the lavatory? - Answer -No Which announcement is made prior to surface movement? - Answer -Pre taxi Failure to keep a current IOM may result in the flight attendant receiving a personal financial penalty from the FAA. - Answer -True Electronic cigarettes can be used in flight. - Answer -False The Americans with Disabilities Act (ADA) protects citizens with disabilities from discrimination. - Answer -True When a passenger is holding an infant, the seat belt should be placed around the adult only and not the infant in arms. - Answer -True When a passenger moves to the exit seat after takeoff what must a flight attendant do?
- Answer -Have the passenger review the exit seat criteria on the passenger safety card. Obtain verbal confirmation that the passenger is willing and able to assist in opening the exit door. Ensure passenger meets all exit seat criteria. The PIC will notify the flight attendant to move passengers for weight and balance when needed - Answer -True Children of what age are considered infants for the purpose of weight and balance? - Answer -Under 2 There is an approved written announcement that should be given by the flight attendant over the PA when passengers are required to be moved for weight and balance - Answer -True
When an aircraft cabin is pressurized while on the ground, opening an exit door could be extremely dangerous. Indications the cabin may be pressurized include: - Answer - Hissing sounds Pressure in ears Difficult opening with normal force When a pilot has left the flight deck on a single FA aircraft the flight attendant must block the aisle with the galley service cart before entering the flight deck. - Answer - False The flight deck will call the flight attendant over the interphone to verify the cabin is secure prior to takeoff. - Answer -True The flight attendant may solicit drink orders during taxi out. - Answer -False The flight attendant must remain onboard when passengers are onboard. This means - Answer -Both feet in cabin Within what timeframe must a flight attendant submit an Irregular Operations Report (IOR)? - Answer -Within 24 Smoking is allowed in the ramp area as long as there are no passengers present. - Answer -False After completion of all phases of training, flight attendants report to: - Answer -Your ROM Serving alcohol to _____________ is prohibited. - Answer -Individuals already intoxicated Individuals carrying a weapon Individuals escorting a prisoner On takeoff, the service cart must _____________. - Answer -Be secured in its stowed position Passengers may consume their own alcoholic beverages they brought onboard as long as it is carried in a flask. - Answer -False Flight attendants are required to conduct individual briefings for passengers with visual or hearing impairments. - Answer -True Checked bags (checked at the ticket counters before security) are permitted in the aircraft cabin. - Answer -False When may a flight attendant break sterile flight deck? For safety related situations and emergencies
ASAP recognizes that employees are the best source of safety information. - Answer - True When administering oxygen, you check for oxygen flow after you place the mask on the passenger. - Answer -False What must you do if you need to move an unconscious passenger to provide first aid? a.) Enlist the help of ABPs b.) Drag the passenger as far as you can c.) Treat the passenger as best as you can while at their seat d.) Nothing, because we do not treat unconscious passenge - Answer -A is OK to use the AED on an infant older than 28 days, as well as pregnant women. - Answer -True Where is the LRBL located on the ERJ 175? - Answer -As close as possible to the middle of the window in the second to last row A/CL In order for a passenger to be allowed to sit in the exit row, the FA is required to make sure they meet the exit seat criteria. - Answer -True What must be shouted during unwarranted evacuations? - Answer -REMAIN SEATED STAY CALM An unwarranted evacuation is defined as: - Answer -An evacuation started by a PAX When oxygen masks panels fail to drop, instruct the passenger to manually open the panel by (select all that apply): Prying it open Hitting panel to spring it open There is no way to manually open the panel - Answer -Prying it open Hitting panel to spring it open What are the three types of fire? - Answer -Combustible Materials Flammable Liquids Energized Electrical When performing an expedited deplaning, all exits are used. - Answer -False The following are parts of the NTSBO except for: Call 911 Other information Time Signal - Answer -Call 911
What emergency equipment requires a form to be filled out after it has been used? (Select all that apply) AED eFAD EMK - Answer -AED EMK It is OK to relocate emergency equipment if a passenger wants to stow their carry-on bag where the emergency equipment is located. - Answer -False If an aircraft engine or APU "torches", assume the flight deck is aware of the fire. - Answer -False An IOR must be completed whenever a FAK is used. - Answer -True The UPK is located in the _____. - Answer -ISK Flight attendants are qualified to administer medications to passengers. - Answer -False What does the "S" stand for in SPEED? - Answer -Seek medical assistance What does SPEED stand for - Answer -Seek medical assistance PIC (notify) Emergency equipment Emergency action principles Document What are the emergency action principles - Answer -1. Assess situation
- Communicate with crew
- Communicate with passengers
- Primary survey The ______ is used after extinguishing an H/E battery fire and the device is no longer smoking or burning. - Answer -FCB (fire containment bag) An AED can be used on a newborn. - Answer -False Flight attendants do not verify medical credentials of volunteer medical personnel. - Answer -True What classification of fire are electrical fires - Answer -Class C Repeated abdominal thrusts are also known as the Heimlich maneuver. - Answer -True What self-protection method(s) can a flight attendant use to reduce the risk of infection or transmission of bodily fluids? - Answer -Wash hands
If a choking victim becomes unresponsive, you should __________. - Answer -Send someone to call the PIC while you begin CPR If after reassessing your victim he becomes responsive and is breathing, you should _________________. - Answer -Roll into recovery position How should you perform chest compressions on a small child from 1 year old to puberty? - Answer -Use 2 or 1 hand (optional for small child) on lower sternum You saw a co-worker collapse. After making sure the "scene is safe", what is the next thing you should do? a.) Check to see if victim is responsive b.) Check victims airway c.) Give two rescue breaths d.) Give Heimlich maneuver - Answer -A In the event of an in-flight fire, the flight attendant should first _________. - Answer - Assess the fire Victims suffering from hypoxia will suffer brain damage or death after ____ minutes without oxygen - Answer -4- The first immediate action a FA should take in the event of a pressure seal leak is: - Answer -Notify PIC What does TUC stand for? - Answer -Time of Useful Consciousness What does the "S" stand for in NTSBO? - Answer -Signal To overcome negative panic in a passenger during an emergency the FA must shout short forceful commands to the passenger. - Answer -True Crewmembers are not required to submit to interrogation by the FAA or NTSB investigators without adequate representation. - Answer -True One step to preventing hypothermia is to assume the H.E.L.P. (heat escape lessening posture) and/or huddle positions. - Answer -True A flash fire is an instantaneous fire which may occur while the aircraft is on the ground being fueled. - Answer -True During what threat level(s) does the flight attendant pull out the jumpseat and lock it into place? - Answer -Threat 3 and 4 _____ are pilots who have been trained and deputized as federal LEOs by the TSA. They are authorized to carry a firearm onboard the aircraft. - Answer -FFDOs
Crewmembers may not enter the sterile area through the KCM checkpoint when on personal international travel from the USA. - Answer -True Biting, grabbing, hitting and unwanted touching of another individual are all examples of a ___________________. - Answer -Threat 2 Federal Air Marshals will have a weapon. - Answer -True Airline employees are not required to comply with all TSA screening measures. - Answer -False All of these are examples of a Threat Level 1, except for: Tampering with a smoke detector Shouting obscenities to the flight attendant Intoxication Yelling at another passenger - Answer -Tampering with a smoke detector An escorted prisoner will: - Answer -Board prior to passengers, if possible Be assigned a window seat Not occupy an exit row What information should a flight attendant provide to the flight deck in a security alert? (Select all that apply) Threat level and nature of threat Number and location of offenders Physical description of offenders Offenders assigned seat number - Answer -All the above A passenger holds a knife to the flight attendant's throat and then attempts to breach the flight deck. What two "Threat Levels" have occurred? - Answer -Threat 3 and 4 A passenger appears to be intoxicated and shows irrational behavior and later tampers with the smoke detector in the Lavatory. What two "Threat Levels" have occurred? - Answer -Threat 1 and 2 A __________ is located at each station and monitors all security related functions for flight departures. - Answer -GSC Loss of a company ID badge must be reported immediately to? - Answer -Inflight support center When determining if a device is a potential bomb, review PIES. What does "P" stand for in this acronym? - Answer -Power Source Who is the InFlight Security Coordinator? - Answer -PIC
On the ERJ 175, when the service tank light illuminates, how much of the tanks capacity has been reached? - Answer -75% On the ERJ 175, the AFT FA is not required to conduct a preflight inspection of the cabin communication system (PA and interphone) - Answer -False On the ERJ 175, what is the preflight inspection of the escape slide pressure gauge? - Answer -Gauge needle in the green zone An MDT is located under the FWD and AFT FA jumpseats and COJ when applicable. - Answer -True On the United ERJ 175 aircraft, the Link cashless devices are found in the following location: - Answer -G- On the ERJ 175, the G-1 waste compartment is fixed and not a cart. - Answer -True On the ERJ 175, the lavatory waste bin must not have a liner installed. - Answer -True What is the MDT? - Answer -Manual deploy tool On the ERJ 175, the FWD and AFT lavatory smoke detectors are tested from the FWD FA panel. - Answer -True Which lever is the outmost lever on the ERJ 175 (under the lining cover)? - Answer - Lock/vent flap lever Where is considered a prohibited location for a Child Restraint System (CRS) on the ERJ 175? - Answer -First Class "A" seats The FWD and AFT FAs must verify the volume is adequate over the PSU speakers when testing the PA button. - Answer -True The FWD and AFT FAs must verify the volume is adequate over the PSU speakers when testing the PA button. - Answer -True During the preflight inspection, the FAs must verify the following aural chime is heard when the ATTND button is pressed on the ERJ 175. - Answer -One HI/LO chime How many oxygen mask(s) are located at the Cabin Observer Jumpseat Station? - Answer - During the preflight inspection of the ERJ 175, verify the lock/vent flap lever is in the UP position. - Answer -True
On which aircraft is there a disabled MP3 player in place of the ABS? - Answer -ERJ 175 (76 PAX-AS AG) In the event of an emergency, the escape slide will deploy automatically when the cabin door is ________ and then __________. - Answer -Armed; closed An additional galley found on some ERJ 175 aircraft is labeled as which galley? - Answer -G- On the ERJ 175, access to the fixed FE-36 fire extinguisher in the FWD lavatory requires the use of the MDT. - Answer -True What should you do if you become distracted while performing door procedures? - Answer -STOP, DROP, and REVIEW There are three PBEs installed in the cabin of the ERJ 175 aircraft. - Answer -True There is one water fire extinguisher installed on the ERJ 175 aircraft, which is located in the AFT Dog House on the 76 PAX ERJ, and in the Last OHB A/CR on 70 PAX ERJ aircraft. - Answer -True If there is smoke and/or fire present in the AFT lavatory on the ERJ 175, what signals will be present in the aircraft cabin? A flashing orange light on the AFT FA indicator panel and an aural signal from the smoke detector. A flashing orange light on the AFT FA indicator panel and a HI/LO chime in the cabin. A flashing orange light on the FWD and AFT FA indicator panels and an aural signal from the smoke detector. A solid orange light on the FWD and AFT FA indicator panels and an aural signal from the smoke detector. - Answer -A flashing orange light on the AFT FA indicator panel and an aural signal from the smoke detector. During normal operations on the ERJ 175, it is the responsibility of the FWD FA to open the MCD. - Answer -False On the ERJ 175, to open the cabin doors from the interior of the aircraft in emergency mode on land, the FA must: - Answer -Assess the conditions outside the door, grab the assist handle, raise the main handle and pull the manual inflation handle On the ERJ 175, the manual inflation handle must always be pulled as a backup when opening the door in emergency mode. - Answer -True If an emergency escape slide is incapable of holding air or sustaining an inflated condition, the slide can still be used as an escape device. - Answer -True
The Cabin Observer Jumpseat Station is located on the ERJ 175 aircraft of which partner(s)? (Select all that apply) Alaska American Delta United - Answer -Alaska Delta United If an inadvertent slide deployment occurs, the _____ must be notified by the FA immediately, followed by submitting an IOR. - Answer -Inflight support center Lithium metal batteries are permitted on SkyWest aircraft as long as they are: - Answer -Under 2 grams There are nine general groups of dangerous goods/hazardous materials and they are in order from least dangerous to most. - Answer -False Spare lithium batteries and electronic smoking devices can be placed in checked or planeside loaded carry-on baggage. - Answer -False Only "smart bags" where the battery is removable are acceptable for transport on SkyWest, and the battery must be removed and kept in the cabin when the bag is placed in the cargo pit. - Answer -True Gases are classified as ____________. - Answer -Class 2 some situations the flight attendant may have to relocate or reposition a leaking package. In this situation the flight attendant must _________. (Select All That Apply) Obtain permission from the PIC Wear protective gloves It is never permissible for the flight attendant to move a leaking package - Answer - Obtain permission from the PIC Wear protective gloves When a hazardous incident occurs, the flight attendant must notify the PIC of which of the following? (Select All That Apply) Correct Provide a full description of the item Passenger symptoms (if applicable) Air temperature in the cabin All of the above - Answer -Provide a full description of the item Passenger symptoms (if applicable) If a radioactive material is discovered, it is __________________. - Answer -Treated as an emergency
Mercury Barometer or Thermometers may be carried onboard by ____________. - Answer -A representative of a government weather bureau Hydrocarbon gas hair curlers are limited to ___ per person and may not be used in flight. - Answer - Liquid oxygen cylinders are ___________ for carriage onboard SkyWest aircraft. - Answer -Not permitted What section in your manual can you find Dangerous goods and hazardous materials? - Answer -Att 3 Which of the following definitions best describes Hazardous Materials? - Answer - Articles or substances which are capable of posing significant risk to health, safety or property when transported by air, water, road or rail SkyWest has the following restrictions for passengers carrying alcoholic beverages onboard. - Answer -Up to 5 liters, not exceeding 70% alcohol by volume Which ones of these is not one of the nine classes of DG/HM? - Answer -Carbonated soda What method must a flight attendant use to document a hazardous incident? - Answer - Fill out an IOR online Passengers are allowed to transport up to 5.5 pounds per person of dry ice in either checked or carry-on baggage. - Answer -True When disposing of dry ice, place dry ice in a bag and tie a knot to prevent it from spilling. - Answer -False After any hazmat incident an IOR must be completed by the pilot only. - Answer -False Dry ice can cause frostbite, asphyxiation or explosions if not packaged properly. - Answer -True A passenger is allowed to carry a gas/butane lighter in their pocket onboard a SkyWest Airlines flight. - Answer -True The law requires that standard labels be attached to each container of hazardous substances. - Answer -True Approved POCs are allowed to be carried onboard but may not be used during flight. - Answer -False Dry ice may be used as an ice cube to keep beverages cold. - Answer -False
