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SKYWEST CUMULATIVE EXAM
CORRECT 100%
On an extended ground delay the flight attendant is required to attend to the passengers, check lavatories, and ensure cabin temperature is acceptable every ....
- ANSWER15 minutes What do flight attendants fill out when the auto-close out function is unavailable for departing flights? - ANSWERPIP The primary contributing factor involving an unsecured galley has been identified as what? - ANSWERRushing The following can be found on Skywest Online? (Select all the apply) - ANSWERLive chat with benefits eLibrary cabin seat agreements seniority list Who's is required for your ID badge while on Skywest property? (select all that apply)
- ANSWERVisible at all times worn above waist level worn on outermost garment How much time does a flight attendant have to get to the collection site after notification of a random drug test? - ANSWERReport without delay Deadheading crew members are considered part of the working crew and do not have to clear customs and immigration as if they were a regular passenger - ANSWERFalse All international flight destinations have the same trash requirements - ANSWERFalse Which is not a flight attendant action during suspected human trafficking? - ANSWERConfront suspected victim In which situation would you request a CRO to the aircraft? - ANSWERDisability related issue In reporting for duty, how many minutes are required to be at the airport, through security, for a domestic first flight of trip? - ANSWER A change is address requires a replacement certificate - ANSWERFalse
Is is a Federal Aviation Regulation that each person to whom an IOM is furnished shall keep it up to date and accessible when performing assigned duties - ANSWERTrue Announcements with FAA requirements include: - ANSWERPretaxi predeparture portable Electronic Devices (PEDs) Flight attendants may have their phones out while passengers are onboard - ANSWERFalse What "signal" accompanies "ready for taxi" right before closing the flight deck door? - ANSWERA thumbs up When can a passenger use a standard size laptop computer on an aircraft? - ANSWERWhen the aircraft is above 10,000 ft During extended ground delays (PIC discretion) When the MCD is open Following the first leg of the duty day, what is the minimum battery level required of the eFAD for each flight the rest of the duty day? - ANSWER25% An off duty pilot is allowed to occupy the flight deck Jumpseat - ANSWERTrue Flight attendants are allowed to personalize the eFAD by changing the picture on the home screen - ANSWERFalse When is the soonest liquor can be unlocked when departing Mexico? - ANSWEROnce aircraft has taken off Flight attendants may request a photograph and autograph from a celebrity or well- known passenger - ANSWERFalse What is the correct chain of command order? - ANSWERPIC, First Officer, FWD FA, AFT FA After successfully completing IOE and receiving the FAA certificate in the mail, flight attendant must carry ——— required items at all times while on duty. - ANSWER The flight deck door must retain ——— during taxi, takeoff, flight, landing and taxi in unless PIC directs otherwise - ANSWERClosed and locked Can carry on bags and galley bags be stowed in the lavatory? - ANSWERNo, never A Skywest policy can overrule a Federal Aviation Regulation only if: - ANSWERIt is more restrictive than the FAR Failure to keep a current IOM may result in the flight attendant receiving a personal financial penalty from the FAA - ANSWERTrue
Flight attendants are required to conduct individual briefings for passengers with visual or hearing impairments - ANSWERTrue Which of the following passengers would not be acceptable when sitting in an exit row? - ANSWERNone of the above When may a flight attendant break sterile flight deck? - ANSWERFor safety related situations and emergencies Flight attendants are not allowed to use the eFAD for personal use - ANSWERTrue Before passenger deplaning, the flight attendant must receive confirmation from the CSA/ground operations agent that it is safe - ANSWERTrue What must you do if you need to move an unconscious passenger to provide first aid? - ANSWEREnlist the help of ABPs It is OK to use the AED on an infant older than 28 days, as well as pregnant women - ANSWERTrue What action should you take if you come upon a passenger who is unconscious and is traveling alone? - ANSWERStart chain of survival, since if unconscious, consent is implied Where is the LRBL located on the ERJ 175? - ANSWERIn the flight deck A rejected takeoff is a situation in which it is decided to abort the takeoff of an aircraft
- ANSWERTrue What must be shouted during unwarranted evacuations? - ANSWERREMAIN SEATED, STAY CALM An unwarranted evacuation is defined as: - ANSWERAn evacuation started by a passenger During turbulence, after the FA(s) are instructed by the PIC to take your jumpseat(s), you must contact the PIC and give the status of the cabin and passengers - ANSWERTrue When oxygen masks panels fail to drop, instruct the passenger to manually open the panel by: - ANSWERPrying it open Hitting panel to spring it open During a decompression, the green flow indicator will determine whether or not the oxygen is flowing - ANSWERTrue ——— is not a fire classification - ANSWERDebris When it comes to an accident, you have a better chance of surviving if you: - ANSWERMaintain your reference point
Wait for all sudden and violent motion to stop Remember that panic is the enemy When performing an expedited deplaning, all exits are used - ANSWERFalse The following are part of the NTSBO except for: - ANSWERCall 911 What emergency equipment requires a form to be filled out after is has been used? - ANSWERAED EMK It is OK to relocate emergency equipment if a passenger wants to stow their carry on bag where the emergency equipment is located - ANSWERFalse LRBL stands for ——— ——— Bomb Location - ANSWERLeast Risk An unwarranted evacuation is an evacuation started by a ——— - ANSWERPassenger The UPK is located in the ——— - ANSWERISK Flight attendants are qualified to administer medications to passengers - ANSWERFalse Flight attendants do not verify medical credentials of volunteer medical personnel - ANSWERTrue How long does the oxygen last in the PBE? - ANSWER15 minutes What is the number one cause of accidents? - ANSWERHuman error The water fire extinguisher should be used to extinguish an electrical fire - ANSWERFalse When elevating a bleeding wound of a passenger, raise the injured area above the level of the ——— of the passenger - ANSWERHeart What classification of fire are electrical fires? - ANSWERClass C Use the ——— to clean up blood - ANSWERBCK Repeated abdominal thrusts are also known as the Heimlich maneuver - ANSWERTrue What self-protection method(s) can a flight attendant use to reduce the risk of infection or transmission of bodily fluids? - ANSWERWash hands Wearing gloves Use a CPR mask
All emergency exits, in the A/C cabin, can be opened from the interior and exterior - ANSWERTrue On a CRJ 700, the decision of egress off the wings in a water evacuation is the same as in a land evacuation - ANSWERFalse On the CRJ 700 the FWD and AFT flight attendants have different exits during an evacuation - ANSWERTrue When doing a manual PIN or using ePIN, it is okay to just let the PIC know total number of souls on board - ANSWERFalse On a CRJ 200, lap infants: - ANSWERAre under 24 months old Have seat belt placed around adult only May not sit in row 8 When preflighting the lights on the FA Panel, you must preflight the ceiling, sidewall, galley and some lights, testing them all in BRT, DIM and OFF - ANSWERTrue How do you know when a Phase IV MCD is closed properly? - ANSWERAll green lines are aligned Door lock indicator shows "LOCKED" in green The MCD curtain: - ANSWERMust be stowed for taxi, takeoff and landing May be used to block out weather during boarding when FA is present May be used during flight to act as a thermal barrier How many minutes should a flight attendant take off from the NTSBO time in preparing for landing? - ANSWER Two primary reasons for bracing are to reduce flailing and to ——— - ANSWERReduce secondary impact How many galleys are CRJ 900 aircraft equipped with? - ANSWER On the CRJ 200, in an expedited deplaning, passengers should exit aircraft through the ——— - ANSWERMCD Passengers are allowed to renter an aircraft for personal belongings after an evacuation. - ANSWERFalse On the CRJ 200, how many minutes does the flight attendant need to be physically on the aircraft prior to departure? - ANSWER Prior to flight deck closure, a flight attendant gives thumbs up and verbally stated ——— to flight deck crewmembers - ANSWER"Ready for taxi" How many infant life vests are onboard the CRJ 200 aircraft? - ANSWER
On the CRJ 200, which seats may a passenger using a Portable Oxygen Concentrator (POC) not sit in? - ANSWERBulkhead seat Exit row On the CRJ 900, how many emergency exits are on the entire aircraft? - ANSWER How long does it take for the potable water system to warm up on the CRJ 700/ aircraft? - ANSWER0 minutes According to the division of duties, on the CRJ 700, is is the ——— responsibility to check the lavatory prior to surface movement - ANSWERAFT flight attendant's If the flight deck calls the flight attendants in an emergency situation, the flight attendant will hear ——— on the CRJ 700 aircraft - ANSWERThree HI/LO chimes If a passenger is seated in a bulkhead seat they may leave carry on items on the floor in front of them during takeoff and landing - ANSWERFalse The CRJ 700/900 have an APU Serv Bus button that must be preflighted - ANSWERFalse Which flight attendant will demonstrate the seat belt and oxygen mask during the predepartue announcement on the CRJ 700 aircraft? - ANSWERFWD According to the division of duties, the ——— flight attendant is responsible to check the lavatory in the FWD of the CRJ 900 aircraft - ANSWERFWD How many infant life vests are on board the CRJ 900 aircraft? - ANSWER On all CRJ 700 aircraft, to open the GSD rotate the operating handle ——— - ANSWERCounterclockwise The onboard wheelchair is used for ——— - ANSWERAssisting a passenger with a disability to move throughout the cabin during flight On the CRJ 700, to open the overwing exits, pull the operating handle ——— - ANSWERDown On the CRJ 700, the supplemental oxygen system lasts ——— minutes - ANSWER On the CRJ 700, the emergency lights last ——— minutes - ANSWER How do you preflight the fixed halon fire extinguisher in the CRJ 700/900 lavatory? - ANSWERThermometer sticker not black Which flight attendant conducts a preflight inspection of the exit row in the CRJ 700 aircraft? - ANSWERAFT
The flight attendant call button is located in the armrest of the passenger's seat in the CRJ 200 aircraft - ANSWERFalse The supplemental oxygen system will automatically deploy once the cabin altitude is at 14,000 feet +/- 500 feet - ANSWERTrue The CRJ 200 could have an original (phase III) or an advanced (phase IV) MCD - ANSWERTrue Two POBs are installed onboard the CRJ 200 aircraft - ANSWERTrue Crewmembers may not enter the sterile area through the KCM checkpoint when on personal international travel from the USA - ANSWERTrue Biting, grabbing, hitting and unwanted touching of another individual are all examples of a ——— - ANSWERThreat Level 2 COMAT can be used for transporting both personal and business information - ANSWERFalse Federal Air Marshals will have a weapon - ANSWERTrue Flight attendants are not allowed to start a trip if they do not have their Skywest ID badge - ANSWERTrue What information should a flight attendant provide to the flight deck in a security alert? - ANSWERThreat level and nature of threat Number and location of offenders Physical description of offenders Offenders assigned seat number A passenger holds a knife to the flight attendant's throat and then attempts to breach the flight deck. What two "Threat Levels" have occurred? - ANSWERThreat Level 3 Threat Level 4 A passenger appears to be intoxicated and shows irrational behavior and later tampers with the smoke detector in the Lavatory. What two "Threat Levels" have occurred? - ANSWERThreat Level 1 Threat Level 2 There are ——— threat levels - ANSWER A ——— is located at each station and monitors all security related functions for flight departures - ANSWERGround security coordinator (GSC) Loss of a company Id badge must be reported immediately to? - ANSWERInFlight Support Center Who is responsible for security procedures? - ANSWERCustomer service agents
Pilots Flight attendants When determining is a device is a potential bomb, review PIES. What does "S" stand for in this acronym? - ANSWERSwitch On all flights flying in and out of Mexico the following applies: - ANSWERA full search must be completed when flying from the United States to Mexico and from Mexico to the United States Who is the InFlight Security Coordinator? - ANSWERPilot-In-Command The acronym LRBL stands for ——— - ANSWERLeast Risk Bomb Location Which of the following situations are considered suspicious activities and must be reported to the PIC? - ANSWERPassenger consistently refuses to comply with crew member directions Discovery of a suspicious item A bomb threat Flight attendants can perform the full search when the CSA/contract vendor has not performed the search in a timely manner - ANSWERFalse AOSSP stands for Aircraft Operator Standard Security Program and is the manual that contains aircraft search and sealing procedures - ANSWERTrue Threat Level 1 or 2 events can quickly escalate into Threat Level 3 or 4 events - ANSWERTrue A TSA Inspector can observe and question any employee on security procedures - ANSWERTrue When the lavatory seals have been broken or show evidence of tampering, the flight attendant should notify the PIC - ANSWERTrue The PIC must be contacted when an explosive device is suspected to be onboard the aircraft inflight - ANSWERTrue Once the MCD has been opened and the seal has been broken the aircraft must remain attended at all times - ANSWERTrue The full search in the cabin is the responsibility of the certified customer service agent or contract vendor. - ANSWERTrue On the ERJ 175, the ——— must be lifted in order to view the lock/vent flap level and arming lever for the preflight inspection - ANSWERLining cover On all ERJ 175 aircraft, baby changing tables are located in both lavatories - ANSWERFalse
On the ERJ 175, the FAs must verify the following when pressing the EMER PILOT button: - ANSWERRed flashing light illuminated above the EMER PILOT button on the interphone and red flashing light illuminated on the FA indicator panel During the preflight inspection of the ERJ 175, verify the lock/vent flap lever is in the UP position - ANSWERTrue In the event of an emergency, the escape slide will deploy automatically when the cabin door is ——— and then ——— - ANSWERArmed; opened The additional galley found on some ERJ 175 aircraft is labeled as which galley? - ANSWERG- On the ERJ 175 (76 PAX-AS AG and 76 PAX-DC AG) aircraft, what is installed in place of the wardrobe closet? - ANSWERAn additional galley On the ERJ 175, access to the fixed FE-36 fire extinguisher in the FWD lavatory requires the use of the MDT - ANSWERTrue What should you do if you become distracted while performing door procedures? - ANSWERSTOP, DROP, and REVIEW There are three PBEs installed in the cabin of the ERJ 175 aircraft - ANSWERTrue During normal operations on the ERJ 175, it is the responsibility of the FWD FA to open the MCD - ANSWERFalse On the ERJ 175, to open the cabin doors from the interior of the aircraft in emergency mode on land, the FA must: - ANSWERAssess the conditions outside the door, grab the assist handle, raise the main handle and pull the manual inflation handle On the ERJ 175, the manual inflation handle must always be pulled as a backup when opening the door in emergency mode. - ANSWERTrue If an emergency escape slide is incapable of holding air or sustaining an inflated condition, the slide can still be used as an escape device - ANSWERTrue On the ERJ 175, the two options for the cabin door lock indicators are ——— and ——— - ANSWERClear; green When a call is received from the lavatory on the ERJ 175, the respective FA indicator panel will illuminate what color? - ANSWEROrange What acronym is used for the Pretaxi Announcement on the ABS? - ANSWERPT Where is the ABS located on the ERJ 175? - ANSWERThe FWD bulkhead A/CR
On the ERJ 175, the galley master button cuts power to both FWD and AFT galleys.
- ANSWERTrue Where are the lavatory manual water shut-off values located on the ERJ 175? - ANSWERIn both FWD and AFT lavatories, in compartments located under their respective sinks To open the flight deck window on the ERJ 175 in an emergency, take the following steps: - ANSWERPress the red lock button and pull the handle inward and backward, use the escape rope to climb down the fuselage With the exception of the 76 PAX-DC AG aircraft, where is the cabin wheelchair located on the ERJ 175? - ANSWERG-3 behind the galley carts On the ERJ 175, the faucets located in the G-1 and G-3 should be used by the FA for clean up after service is completed - ANSWERFalse On the ERJ 175, the G-1 and G-3 are each equipped with a fixed waste compartment - ANSWERTrue On the ERJ 175, how many seats are located in the flight deck? - ANSWER On the ERJ 175, there are three passenger supplemental oxygen masked located on what side of the aircraft? - ANSWERBoth A/CR and A/CL Electrical outlets are installed at the seats in the Main Cabin on Alaska ERJ 175 aircraft - ANSWERFalse The ERJ 175 aircraft has four cabin doors: two forward and two aft - ANSWERTrue The ERJ 175 aircraft does not have overwing exits - ANSWERTrue Crewmembers are allowed to stow their luggage in the wardrobe closet on the ERJ 175 aircraft with a wardrobe closet installed - ANSWERFalse The Cabin Observer Jumpseat Station is located in the ERJ 175 aircraft of which partner(s)? - ANSWERAlaska Delta United If an inadvertent slide deployment occurs, the ——— must be notified by the Fa immediately, followed by submitting an IOR - ANSWERInFlight Support Center A small medical or clinical Mercury thermometer is not permitted to be carried in the cabin - ANSWERFalse Lithium metal batteries are permitted in SkyWest aircraft as long as the are: - ANSWERUnder 2 grams
When disposing of dry ice, place dry ice in a bag and tie a knot to prevent it from spilling - ANSWERFalse After any hazmat incident an IOR must be completed by the pilot only - ANSWERFalse Dry ice can cause frostbite, asphyxiation or explosions if not packaged properly - ANSWERTrue A passenger is allowed to carry a gas/butane lighter in their pocket onboard a Skywest airlines flight - ANSWERTrue The flight attendant's responsibility is to recognize restricted articles onboard the aircraft - ANSWERTrue Dry ice may be used as an ice cube to keep beverages cold - ANSWERFalse Passengers may not carry on ammunition in the cabin, unless they are a LEO, FAM, or FFDO - ANSWERTrue Which tool could a flight attendant use for additional information/help with a partner they have never flown before - ANSWERSOAR Which items should be completed prior to passenger boarding? - ANSWERCheck potable water levels Chill white wine and beer Check cabin cleanliness Flight attendants are responsible for ensuring that all trash is removed from the A/C - ANSWERTrue When using the full-size cart, the AFT FA can be positioned either between the flight deck and the service cart or between the AFT FA jumpseat and the service cart - ANSWERFalse On United flights, which drinks should not be served in highball glasses? - ANSWERWine Coffee If a first class customer requests vodka on the rocks, serve the customer ——— - ANSWERA cup with vodka already poured over ice What is the "above and beyond" service at Skywest called? - ANSWERSignature service What should flight attendant's do if, in flight, they discover airline specific supplies for an airline other than the airline the current flight is flying under? (Example: DC napkins stocked for a UAX flight) - ANSWERUse supplies from the Generic Service Kit (GSK)
If it is your first trip working in the Delta CRJ 200 and you can't remember which stations you get provisions, where can you look to find this information? - ANSWERISN DC CRJ 200 Provisions Quick Reference If you need to fill out a provisions sheet on the CRJ 200 and forgot how many cold cup sleeves should be boarded, where should you look to find how many you should order? - ANSWERISM 200 Galley Diagram for that particular carrier Which of the following is an acceptable phrase to use when a guest orders coffee? - ANSWERAbsolutely, and how do you take your coffee? My pleasure, do you care for cream or sugar? If a passenger in economy asks for a full can of soda: - ANSWERGive them the can Flight attendants are not required to clean the aircraft when on a RON - ANSWERTrue On the ERJ 175, a "cart swap" is necessary on a non-meal flight - ANSWERFalse Hair must be secured at which times? - ANSWERPredeparture beverage service During in-flight service If you are unsure what to serve First Class customers on a Delta CRJ 900 flight, scheduled for 229 miles, where would you look to find the service guidelines? - ANSWERInFlight Service Manual (ISM) The lavatory should be checked every ——— minutes for cleanliness during flight - ANSWER If an economy customer requests vodka on the rocks, serve the customer ——— - ANSWERA cup of ice and a mini bottle of vodka The flight attendant should never hand a ——— customer the beer can unless requested - ANSWERFirst class The ——— and ——— wine drawer must be chilled/iced - ANSWERBeer and white How often must the flight attendant monitor the First Class cabin? - ANSWEREvery 10 minutes Who is responsible to ensure the beer/wine drawer is drained? - ANSWERFlight attendant FACTS, the United Voices and Service Feedback are all options for submitting service concerns - ANSWERTrue What should you do with an expired Buy on Board item? - ANSWERReturn the item to a provision location
