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SHRM CERTIFICATION EXAM REVIEW QUESTIONS & ANSWERS 100% CORRECT, Exams of Human Resource Management

SHRM CERTIFICATION EXAM REVIEW QUESTIONS & ANSWERS 100% CORRECT 1. SHRM certification exam practice questions with explanations 2. 100% correct SHRM-CP exam answers and rationales 3. SHRM-SCP certification review questions free download 4. Best SHRM exam prep questions and answers 2023 5. SHRM certification study guide with practice tests 6. Guaranteed pass SHRM exam questions and answers 7. SHRM-CP certification sample questions PDF 8. SHRM-SCP exam review questions difficulty level 9. Updated SHRM certification practice test questions 10. SHRM exam questions by topic and domain 11. SHRM certification mock exam with 100% correct answers 12. SHRM-CP exam questions similar to real test 13. SHRM-SCP practice exam with detailed explanations 14. SHRM certification exam question bank with solutions 15. SHRM exam review questions aligned with 2023 BASK 16. SHRM-CP certification practice test with score analysis 17. SHRM-SCP exam questions categorized by competency 18. SHRM certification exam

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SHRM CERTIFICATION EXAM REVIEW
QUESTIONS & ANSWERS 100% CORRECT
1. What kind of culture includes intangibles like beliefs, attitudes, and val-
ues?
ANS Implicit
2. What should be considered prior to terminating a long-term employee who
has been previously successful?
ANS Transfer
3. What is the primary reason to develop workforce diversity programs?
ANS In- crease productivity
4. What are the five compensable factors?
ANS SEWRS (supervision, effort, work- ing conditions, responsibility, skills)
5. What financial benefit does an employer reap in providing incentive pay
rather than an increase in base pay?
ANS Does not add to the salary burden
6. What are work stoppages that are neither sanctioned nor stimulated by a
union?
ANS Wildcat
7. What concept holds that an organization operates within a complex envi-
ronment affected by and affecting different interests?
ANS Stakeholder theory
8. What principle provides that employees should be treated fairly, given
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SHRM CERTIFICATION EXAM REVIEW

QUESTIONS & ANSWERS 100% CORRECT

1. What kind of culture includes intangibles like beliefs, attitudes, and val-

ues? ANS Implicit

2. What should be considered prior to terminating a long-term employee who

has been previously successful? ANS Transfer

3. What is the primary reason to develop workforce diversity programs?

ANS In- crease productivity

4. What are the five compensable factors?

ANS SEWRS (supervision, effort, work- ing conditions, responsibility, skills)

5. What financial benefit does an employer reap in providing incentive pay

rather than an increase in base pay? ANS Does not add to the salary burden

6. What are work stoppages that are neither sanctioned nor stimulated by a

union? ANS Wildcat

7. What concept holds that an organization operates within a complex envi-

ronment affected by and affecting different interests? ANS Stakeholder theory

8. What principle provides that employees should be treated fairly, given

clear expectations, and provided an opportunity to defend themselves for a dischargeable offense? ANS Due process

9. The evaluation level of learning marks changes in what?

ANS Knowledge

10. What time period(s)' needs are addressed in an organizational needs

assessment? ANS Present and future

11. What strategy primarily emphasizes the organization's needs when con-

sidering an employee's career path? ANS Career management

12. What budgeting method categorizes according to enterprise activities as

opposed to standard departments? ANS Activity-based

13. What is the role of HR when conducting an investigatory interview?

ANS Risk manager for the organization

14. What branding proposition answers the question why a talented person

would want to work here? ANS EVP (Employee Value Proposition)

15. What should be HR's relationship with the corporate attorney?

ANS Proactive and reactive

16. This good type of conflict means team members argue about how work

should be done and how to best measure success. ANS Task

18. What is the best way to increase confidence in stakeholders regarding

business continuity and disaster recovery? ANS Training (drilling)

19. Why would you want to perform benefits needs assessment?

ANS It is key to attracting and retaining talent

20. What key determination must be made prior to outsourcing a function?

ANS If it is a core competency.

21. What is the capacity to recognize, interpret, and behaviorally adapt to

different global mindsets and customs? ANS Cultural Intelligence

22. What might you do prior to initiating a major, sweeping, controversial

change initiative? ANS Pilot program or focus group

23. When considering a RIF (reduction in force), what offer might be made?-

ANS To volunteer

24. These provide leader with high-level, real-time metrics often configurable

to make correlations with strategic goals clear. ANS Dashboards

25. What is revealed when leaders see a danger but decide not to address it?

ANS Risk Tolerance

26. What leadership theory suggests that group performance depends on the

situation favorableness which in turn is based on leader-member relations, task structure, and position power? ANS Contingency (Fiedler)

27. What must be shown to upper management in order to make a good

business case? ANS Impact on strategic goals

28. What is the best argument in favor of any efforts to increase employee

retention? ANS Turnover and talent shortages affect performance

29. What kind of global industrial relationship allows labor relationship to be

managed entirely by the local subsidiary? ANS Hands off

30. What legal doctrine says employers are responsible for the discriminato-

ry acts of their employees? ANS Vicarious liability

31. What tool would help HR identify its own effectiveness in mitigating risks

from employment-related legal actions? ANS HR audit

32. According to the Immigration Reform and Control Act, what two things

must an employer check for when hiring? ANS Identify and right to work

33. What law defines a "mass layoff" as a non-plant closing during which 500

ftes (full time employees) or 33% of an active workforce of 50 or more

ANS Fulfillment

42. This legal system, the most prevalent in the world, applies abstract rules

to specific situations. ANS Civil law

43. Of what geographical risks should an expatriate be apprised?

ANS Coun- try-specific

44. Heterogenous produce more creative ideas over time but only if what?

ANS -

They are managed well

45. What can be expected if an employee gets job satisfaction from a function

that is suddenly outsourced? ANS Decline in morale and motivation

46. What kind of organization knows how to manage change and adapts to its

environment? ANS Learning organization

47. This workforce planning strategy takes a long-range, global view of how to

create a sustainable source of new leaders. ANS Succession planning

48. This metric allows organizations to assess intangibles such as internal

processes, customers, and learning and growth as well as finances. ANS Bal- anced scorecard

49. This document is a formal statement of principles and business prac-

tices. ANS Code of conduct

50. What is the first thing an organization should do if they fear their employ-

ees are being lured away by more money elsewhere? ANS Conduct a compensa- tion analysis

51. If HR is rolling out a major change initiative, what might HR do instead of

relying on possibly inconsistent communications by the managers? ANS Create a presentation to be used

52. What is the principle way of addressing internal equity of compensation?-

ANS Job evaluation

53. How can technology best improve communications with employees?

ANS -

Accessability and ability to personalize

54. What kind of employees are appropriate where workforce needs are tied to

annually recurring periods and employees need to be hired quickly. ANS Sea- sonal

55. These programs focus on expertise sharing and reducing organizational

understanding loss due to attrition. ANS Knowledge management

56. A global company concerned with consistency among locations will

likely use this approach to goal-setting. ANS Global integration/upstream

57. Why is it more important to understand turnover FIRST in terms of the

specific organization's history rather than general industry trends?

66. Top management commitment is required in order for effective results

from this EI strategy of encouraging proactive dialogue by employees with their managers. ANS Open door

67. This recruitment method allows employers to pinpoint qualified internal

candidates with a current interest for open jobs. ANS Job posting

68. What document gives a permission to take a job in a country?

ANS Work permit

69. This type of needs analysis would identify departments with high

turnover or skill deficiencies. ANS Organizational

70. What would be a good first thing to do to research whether there was

justification for differences among compensation rates in different global locations? ANS Market analysis (salary survey)

71. For maximum effectiveness, what type of employees should be exten-

sively coached? ANS High-potential

72. What risk does SHRM think is increased by unreasonable pressure for

productivity, rigid management style, and layoffs? ANS Workplace violence

73. Generally, how should mixed feedback be given?

ANS Privately and first good then bad

74. What are the treaties that eliminate the requirement that an international

assignee and the employer participate in two separate social security pro- grams? ANS Totalization agreements

75. What is generally the best way to protect sensitive corporate data when

electronically transmitted? ANS Encryption

76. Why is it important to assess an employee's allegiance to his home

culture prior to expatriation? ANS To assess whether he will engage in shared experiences, thereby enhancing CI (cultural intelligence).

77. How can HR BEST help (for the long-term) two departments that are in

conflict? ANS Work with them to develop strategic goals and plans

78. Why would a company have nonqualified deferred compensation plans?-

ANS As incentives to key executives

79. This kind of OD initiative focuses on job design, work-flow analysis,

technology implementation, and system change. ANS Work process

intangibles like good will, flexibility & resilience, in addition to money (tangible)

88. Succession planning

ANS Long term

89. Replacement planning

ANS Short term

90. Job evaluation

ANS Worth of a job

91. What makes chance of workplace violence worse?

ANS Unreasonable de- mands

92. What is a learning organization

ANS One that is able to manage change

93. If you outsource something an employee likes, what will happen?

ANS Morale & motivation will go down

94. Career management

ANS Career management involves preparing, implementing, and monitoring employees' career paths, with a primary focus on the goals of the organization.

95. Career planning

ANS employee

96. Career development

ANS 2 way dialogue looking for the sweet spot between career management (organization) & career planning (employee)

97. What is a bigger bang for your buck in terms of succession planning

ANS -

Coach high potential employees

98. If you have to tell an employee that there are things they do well and

things they don't do well... ANS Tell them privately, and tell them the good first

99. Value Chain

ANS The things you do to achieve success. The Big O.

100. Common Law

ANS Based on precedents; previous cases

101. Civil Law

ANS Based on statutes, rules, regulations & can change quickly

102. Risk Tolerance

ANS If management knows there is a potential problem and is not willing to address it

103. The type of budget SHRM likes where you budget for the project

ANS Activity Based

104. The type of budget that must justify to the big O (SHRM's favorite)

ANS -

Zero-based

105. What do you talk about to an expatriate?

ANS Specific risks, culture

117. Vicarious Liability

ANS Employers held accountable for what employees do

118. Business Case

ANS If you are trying to sell a proposal; Show tied to strategic goals and ROI

119. Why is turnover such a bad thing?

ANS Cost & Morale

120. What should you do when you will have a reduction in force (RIF)

ANS Ask for volunteers

121. What is the most important reason to complete a risk assessment?

ANS To develop management tactics for strategic and operational risks. The primary out- come of a risk assessment is to give organizations the information they need to develop an efficient and effective program that manages strategic and operational risk across the organization.

122. What type of engagement is evident in the effort an employee puts into

his or her job? ANS Behavioral engagement is evident in the effort employees put into their jobs, which leads to greater value, creating higher performance than from less-engaged employees.

123. What is most critical to the effectiveness of performance management

systems? ANS Clarity of performance standards. Clear communication of perfor- mance standards is the basis of an effective process. Behavior that is expected and evaluated must be communicated clearly.

124. What is the correct term for the right of an individual worker to unite

with other workers to promote desired employment conditions as a group?