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Only security professionals working in public buildings require a license. ✔✔False
Security professionals protect persons, property, and information. ✔✔True
The main duties of a security professional are to observe, arrest, and report. ✔✔False
The public has the right to file a complaint against a security guard without telling the guard they are doing so. ✔✔True
A security license may be transferred to another employee at your company. ✔✔False
You may identify yourself as a peace officer if you hold a security license. ✔✔False
This aspect of security has a dual purpose: to deter criminal activity, as well as to observe and report any criminal or unwanted activity that occurs either in the interior or on the exterior premises. ✔✔Patrolling
This type of security professional may be required to work within a traffic management plan to ensure the overall safety of the site. ✔✔Traffic Control
This aspect of security is important during every shift. Critical incidents may require an additional, detailed occurrence (or incident) report. ✔✔Report Writing
Security professionals responsible for this are often required to ensure that persons entering an area have the relevant documentation to do so. ✔✔Access Control
The security professional is required to assist the public while still observing other activities and behaviours in the premises. The security industry is a balance between a professional service orientation and the role of a protector. ✔✔True
Persons, Property or Both? ✔✔Traffic / parking control at a large venue
Theme parks / shopping malls
Hospitals
- wearing of uniforms;
- carrying of weapons; and
- the public complaint process under the Act ✔✔True
Under Section 17 of the SSIA, a security licence is transferrable. ✔✔False
Under the public complaint process, how long does an individual have to submit a complaint after the incident in question? ✔✔90 days
You may work as a security professional once you have completed this course, while you wait for your licence. ✔✔False
The Registrar may refuse a licence application if the individual has been charged with a criminal offence. ✔✔True
A written complaint about a security professional must be directed to: ✔✔The employer of the security professional
This word refers to the conduct of a security professional. ✔✔Deportment
What are a security professional's main duties? ✔✔All of the above
The Canadian Charter of Rights and Freedoms does not pertain to a security professional. ✔✔False
A licensed security professional has the authority of a peace officer. ✔✔False
Security professionals are permitted to perform an arrest. ✔✔True
You may arrest an individual who you believe has committed a crime even though you did not see the criminal activity take place. ✔✔False
If you arrest an individual, you must turn the person over to your supervisor. ✔✔False
You can be held criminally responsible if you use excessive force. ✔✔True
What is the correct sequence of events in the arrest process? ✔✔Identify yourself, state the reason for arrest, check for understanding, move person to a private area, advise person of their rights, call police.
This is a serious offence defined under federal law. Examples of this type of offence include aggravated assault and possession of housebreaking instruments. ✔✔Indictable
This is generally considered to be a less serious offence, punishable by jail time, a fine, or both. Examples of this type of offence include having a weapon at a public meeting or trespassing at night. ✔✔Summary
A hybrid offence include both a summary conviction offence and an indictable offence. Examples of hybrid offences include public mischief and theft $5,000 or less. ✔✔True
Select the two offences that are considered summary offences. ✔✔Vagrancy
Loitering
Select the two offences that are considered indictable offences. ✔✔Theft over $5,
Mischief endangering life
Select the two offences that are considered hybrid offences. ✔✔Criminal harrassment
Assault (common)
What does Section 7 of the Canadian Charter of Rights and Freedoms guarantee? ✔✔Everyone has the right to life, liberty and security of the person and the right not to be deprived thereof except in accordance with the principles of fundamental justice.
What does Section 8 of the Canadian Charter of Rights and Freedoms guarantee? ✔✔Everyone has the right to be secure against unreasonable search or seizure.
What does Section 9 of the Canadian Charter of Rights and Freedoms guarantee? ✔✔Everyone has the right not to be arbitrarily detained or imprisoned.
What does Section 10 of the Canadian Charter of Rights and Freedoms guarantee? ✔✔Everyone has the right on arrest or detention (a) to be informed promptly of the reasons therefor; (b) to
If a security professional uses excessive force, they can be charged under Section 26 of the Criminal Code. ✔✔True
Section 494 of the Criminal Code states that you may arrest an individual who commits an indictable offence. ✔✔True
Aggravated assault is an example of which type of offence? ✔✔Indictable
Picking the lock on a secured office and removing items without permission is an example of which offence? ✔✔Break and enter
Which piece of legislation protects workers in the province of Alberta ✔✔Employment Standards Code and Regulation
Which piece of legislation gives you authority as a representative of the owner of a property? ✔✔Trespass to Premises Act
Observing is the skill of telling others when they are in danger. ✔✔False
A post order explains your duties for a particular shift. ✔✔True
Vehicle patrol allows you to get a closer look at your site than foot patrol. ✔✔False
Individuals with an ID card may access all areas of the premises. ✔✔False
A crowd will only become a problem if there are many leaders present. ✔✔False
You should provide information to the media so they will stop asking questions. ✔✔False
What are the three steps to observing, in the correct order? ✔✔Notice, Interpret, Recall
How many senses does a security professional need to use when performing his/her duties? ✔✔ 5
It is important to take detailed notes that can assist you when writing your reports. ✔✔True
You should follow a consistent route in your patrols, while being careful not to become complacent. ✔✔True
As a security professional, it is your job to question why individuals may have different access to certain areas. ✔✔False
When checking an access card, it's important to compare the photo on the card to the person standing in front of you. ✔✔True
Conducting surveillance is the act of carrying out patrol duties from a stationary position. ✔✔True
If an alarm goes off while you are responsible for monitoring it, you must automatically contact the police. ✔✔False
When responding to an alarm, security professionals are permitted exceed the posted speed limit, provided that they are careful. ✔✔False
When responding to an incident that is in an area monitored by CCTV surveillance, it is not necessary for a security professional to take notes in their notebook. ✔✔False
Select one of the most common factors that influences crowd behaviour. ✔✔The emotional status of the crowd
The presence of alcohol at certain events can result in disturbances escalating. Examples include concerts and sporting events. ✔✔True
Crowds at an emergency scene are generally very helpful - the more hands, the better! ✔✔False
Which of the below are strategies for dealing with a crowd? Select all that apply. ✔✔Remove the leader(s)
Break the crowd into smaller groups
Seek help from a sympathetic leader in the crowd
According to studies, approximately 90% of our communication is non-verbal. As a security professional, you will most likely engage in non-verbal communication prior to ever saying a word. ✔✔True
As a security professional, you should use a tone of voice that is confident, friendly, and aggressive. ✔✔False
Security professionals must sometimes act as customer service specialists. ✔✔True
What does the acronym LEAPS stand for? ✔✔Listen
Empathize
Ask
Paraphrase
Summarize
LEAPS is a tool that is used to gain cooperation and compliance from individuals. ✔✔True
Removing inappropriate ideas and attitudes (such as bias, discrimination, and harassment) is the first step to overcoming communication barriers. ✔✔True
It is okay to check for understanding at various points during your conversation. ✔✔True
Which of the following could be examples of personal triggers? Select all that apply. ✔✔Disrespect
Sarcasm
Refusal to take responsibility for actions
Bullying
Profanity
Getting in someone's "personal space"
One tool for managing your personal triggers is to ignore the person who has set them off. ✔✔False
What are the phonetic alphabet words for F, N, and S? ✔✔Foxtrot, November, Sierra
As a security professional, you may be required to collect a statement from someone. ✔✔True
When writing reports, you should always use the present tense. ✔✔False past tense
Diagrams are permitted as supplements to a security professional's reports. ✔✔True
How long does a security professional have to notify the Registrar if they lose their licence? ✔✔24 hours
You will not have to deal with evidence in your role as a security professional. ✔✔False
If you receive a subpoena for court as a security professional, you should do everything in your power to make sure that you can attend. Review your notes ahead of time to refresh your memory on the incident in question. ✔✔True
When is it appropriate to use inappropriate language in your notebook? ✔✔When you are quoting an individual
To make a correction in a notebook entry, you should: ✔✔Draw a single line through the error and initial it
An alarm system is made up of a sensor, a transmitter, a control panel, and a bomb threat checklist. ✔✔False
____________ should tell you how your employer expects you to respond to alarm situations. ✔✔Post orders
You may be asked to assist with a search in the case of a bomb threat. ✔✔True
You should treat all alarms as though they may be false alarms. ✔✔False
A security professional must focus only on burglar alarms. ✔✔False
