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Exam Questions on Organizational Reinvention and Culture - Prof. Lawrence Erwin, Study notes of Organization Behaviour

A sample exam on the topics of organizational reinvention and culture. The exam includes multiple choice questions covering various aspects of these topics, such as commitment to goals, trust with verification, organizational empowerment, and changing organizational culture. Students are expected to demonstrate their understanding of these concepts and their ability to apply them in different contexts.

Typology: Study notes

2010/2011

Uploaded on 08/29/2011

meganchandler
meganchandler 🇺🇸

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A T H E N S S T A T E U N I V E R S I T Y
Sample Exam, Professor Dave Erwin
_____1. One of the issues that should be faced in order to reinvent a government agency is to
develop a commitment to goals, rather than compliance with rules. (T-F)
_____2. Concerning the issue "trust, but with verification", it can be said that commonplace
bureaucratic controls have been especially effective at limiting undesirable behavior. (T-F)
_____3. The control strategy only works when the organization’s people are clear about and
committed to its mission, and :
a) allowed as much freedom as possible
b) given unlimited autonomy
c) accountable for what they achieve
d) none of the above
_____4. It is a given that in order for reinvention to work, those in control must :
a) have limited accountability
b) be allowed to avoid accountability
c) should face consequences for their performance
d) none of the above
_____5. Of the three approaches that our text presents concerning shifting control, which is the most
radical and difficult to achieve?
a) organizational empowerment
b) employee empowerment
c) community empowerment
_____6. One of the advantages of organizational empowerment is that it:
a) puts elected officials more closely in touch with day – to – day operations
b) puts elected officials closely into the decision – making loop
c) puts elected officials into policy and gets them out of management
d) none of the above
_____7. It is a rare public official who will shift control to the community without prodding. (T-F)
8. "The set of behavioral, emotional, and psychological frameworks that are deeply
internalized and shared by an organization’s members", defines an organizations:
a) paradigm
b) heuristic
c) culture
d) a and b are operationally interchangeable, and each is correct
e) none of the above
_____9. An organization’s culture has a tangible, physical dimension, and also an intangible, hidden
dimension. (T-F)
_____10. Which of the following are fundamental characteristics of public agencies, which help to
shape their cultures?
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A T H E N S S T A T E U N I V E R S I T Y

Sample Exam, Professor Dave Erwin _____1. One of the issues that should be faced in order to reinvent a government agency is to develop a commitment to goals, rather than compliance with rules. (T-F) _____2. Concerning the issue "trust, but with verification", it can be said that commonplace bureaucratic controls have been especially effective at limiting undesirable behavior. (T-F) _____3. The control strategy only works when the organization’s people are clear about and committed to its mission, and : a) allowed as much freedom as possible b) given unlimited autonomy c) accountable for what they achieve d) none of the above _____4. It is a given that in order for reinvention to work, those in control must : a) have limited accountability b) be allowed to avoid accountability c) should face consequences for their performance d) none of the above _____5. Of the three approaches that our text presents concerning shifting control, which is the most radical and difficult to achieve? a) organizational empowerment b) employee empowerment c) community empowerment _____6. One of the advantages of organizational empowerment is that it: a) puts elected officials more closely in touch with day – to – day operations b) puts elected officials closely into the decision – making loop c) puts elected officials into policy and gets them out of management d) none of the above _____7. It is a rare public official who will shift control to the community without prodding. (T-F)

  1. "The set of behavioral, emotional, and psychological frameworks that are deeply internalized and shared by an organization’s members", defines an organizations: a) paradigm b) heuristic c) culture d) a and b are operationally interchangeable, and each is correct e) none of the above _____9. An organization’s culture has a tangible, physical dimension, and also an intangible, hidden dimension. (T-F) _____10. Which of the following are fundamental characteristics of public agencies, which help to shape their cultures?

a) they are creatures of the political sector b) they are organized bureaucratically c) they are based on monopolies d) b and c above only e) a, b, and c are all correct _____11. A paradigm is a set of assumptions about reality (T-F) _____12. Of the three basic approaches to changing an organization’s culture, it is generally the most difficult to: a) Change minds b) Touch hearts c) Change habits _____13. According to our text, changing the culture of an organization requires: a) only a short time frame b) extraordinary persistence c) deep commitment by leaders d) a and c above only _____14. It is possible for profound change to be brought about by small groups (T – F) _____15. Our text listed many rules for reinventors; which of the following are such rules? a) There are five levels; change as many as you can b) When you want people to let go, give them something in return c) Stay the course d) a and c above only e) a, b, and c are each correct ____16. One of the most important considerations of reinvention is to realize that since it will be a long road, we should start now. (T – F) 2