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Which action should the administrator take to make this page the UMS app's default view for the sales team without affecting the support team?
A. Set the page as the default object record page for the UMS app. B. Create an account record type and set the page as the default object record page. C. Set the page as the org default D. Set the page as the object record page default for the UMS app for sales profile - ANSWER D. Set the page as the object record page default for the UMS app for sales profile. Correct. Activate Lightning record pages as the default record page for profiles.
Ursa Major Solar is adopting a new approval process. After an opportunity has been approved, the contract is sent to the customer for signature as the final step of that process. Which of the following can the administrator do to provide this functionality?
A. Check the "Send PDF" checkbox on the approval process setup. B. Engage a consulting company to build a document signing process. C. Utilize the Salesforce Autosign flow. D. Install an application via the AppExchange. - ANSWER D. Install an application via the AppExchange.
Correct. AppExchange is the leading enterprise cloud marketplace with ready-to-install apps, solutions, and consultants that let you extend Salesforce.
What is a benefit of adding the Trusted IP Ranges in the Network Access section? A. API logins not allowed over networks which are not marked as trusted. B. AppExchange packages can talk to an external site C. Users logging in on network won't be forced to verify their identity. D. It will block all login attempts that originate from outside of the network. - ANSWER C. Users who log in inside the network will not be challenged.
Correct. Entering Trusted IP Ranges within Network Access allows users to bypass verification.
Ursa Major Solar (UMS) has the workflow field update in use. What are two options for what UMS is enabling with this feature?
Select 2 options. A. Update the value of a field on a child object. B. Apply a specific value to a field. C. Choose a formula field for a field update. D. Modify the record type of a record. - ANSWER D. Modify the record type of a record. Correct. Use a field update action to change the record type.
Ursa Major Solar has a product line with quality assurance issues. An administrator must use a standard object to track the scope of the problem. Which standard object should the administrator use? A. Case B. Product C. Opportunity D. Account - ANSWER A. Case Correct. A case represents a customer issue or problem.
E. Did the sales manager start from a copy or clone of an existing report? - ANSWER A. Does the record the sales managers expecting to see to match filter criteria? Correct. If one of your report missing record or results showing which shouldn't.
B. All record owners has Role and correct Territory Assignments? That's Correct If one of your reports is missing records, or if results should not appear either.
d. Records are missing being shared from one of the manager selling etcetera That's Correct. Because one of your reports is showing records missing/contains results shouldn't appear in that.
What two following changes are captured via setup audit trail. Select 2 option.
a. Import Data Using The wizard b. Creating List view c. User Password Resets D. Using the Data Loader - ANSWER A. Using the Data Import Wizard Correct. Setup Audit Trail tracks Data Import Wizard activity.
C. When a user's password has been reset Correct. Setup Audit Trail does track password resets.
Which of the following allows many Campaign records to be associated with an Opportunity?
A. Campaign Hierarchy B. Campaign Influence
C. Primary Campaign Source D. Campaign Members - ANSWER B. Campaign Influence Correct. Campaign Influence relates multiple campaigns to an opportunity.
For which two things should an admin do to provide a sales team with an easy way to share customer requirements and presentations with their customers? Chose 2 answers.
A. Add customers to libraries. B. Add customers to private Chatter groups. C. Using Salesforce Files post presentations in Chatter. D. Ensure the customer has an opportunity team set up. - ANSWER B. Add the customer to a private Chatter group. That's right. Create a Chatter customer group. Customers see only the groups they're invited to. They can interact only with members of those groups. C. Utilize Salesforce Files to upload presentations to Chatter. That's right. Upload files to a Chatter customer group.
The high-priority cases should receive a response in under 3 hours; otherwise, Ursa Major Solar should escalate them to a queue labeled "High Priority Queue." The administrator should now configure the case management process to provide this requirement. How will the administrator accomplish this?
A. Create a case milestone to assign all cases where status = high to the high priority queue based on the last modification time and set the age over to 3 (hours). B. Create an escalation rule to assign all cases where status = high to the high priority queue based on the last modification time and set the age over to 3 (hours). C. Create an assignment rule to route all cases where status = high to the high priority queue.
D. Use the campaign hierarchy related list on the opportunity. - ANSWER B. Select the primary campaign source for the opportunity. Correct. Complete the Primary Campaign Source field to identify an opportunity that is the direct result of a particular campaign.
C. Use the campaign influence related list on the opportunity. Correct. An Opportunities related list on a campaign displays all the opportunities that are associated with the said campaign.
Inline editing updates the field when
A. The field is saved/updated B. When the record is saved/updated C. When the return key is pressed D. None of the above - ANSWER B. When the record is saved/updated
A - ANSWER What determines if a user can create a new record using a particular record type? A. Profile B. Sharing C. Page layout D. Field level security C - ANSWER Universal Finance has segmented their customer base into two categories, High Wealth and Retirement. High Wealth accounts should only be visible to the High Wealth Sales team members. Retirement accounts should be visible to all sales users. Which of the following is a way a system administrator can meet this requirement?
A. Set the organization-wide default sharing to public read-only and create a sharing rule to limit access to High Wealth accounts B. Create a new profile for Retirement Sales team members and remove read access to
High Wealth account records. C. Set the organization-wide default sharing to private and create a sharing rule to share Retirement accounts with all Sales users D. Create a new record type for high Wealth accounts and share the record type with High Wealth sales team members AC - ANSWER Which statement about Mobile Lite is true? (Choose 2)
A. It must be enabled by an administrator B. It is available to customer portal users C. It is available to users without a mobile license D. It is available to partner portal users B - ANSWER A marketing user has been given a list of leads to upload into Salesforce. What is the best way to avoid record duplication?
A. Merge Leads Function B. Import Wizard C. Validation rules D. Data Loader D - ANSWER A marketing manager needs to view summary metrics across a set of related campaigns. How could this be accomplished?
A. Establish campaign influence between the related campaigns B. Create a lead source report to roll-up campaign metrics C. Utilize a cross-object formula field to calculate summary metrics D. Create a campaign hierarchy and add the related campaigns ABD - ANSWER What does the report type determine when a new report is created? (Select 3)
A. The default columns in the report
D - ANSWER How can a System Administrator restrict users from viewing certain fields in list views, searches and reports?
A. Set the field to hidden using field level security B. Remove the field from reports and list views C. Remove the field from the page layout D. Set the field to hidden on the user profile AC - ANSWER Which is available when creating list views? (Choose 2)
A. List views can be filtered by record ownership B. List views can be filtered by tags C. List views can be filtered using AND, OR and NOT filters D. List views can be filtered by record owner profile D - ANSWER When searching for reports, two are the only fields one can search on.
A) Created By and Report Title B) Report Type and Create By C) Report Type and Description D) Report Name and Description D - ANSWER When advanced currency management is first turned on, the existing exchange rates
A)Are left intact
B) Are converted to the organization's default currency C) Go dormant until an administrator activates it again D) Automatically turn into the first set of dated exchange rates C - ANSWER A company has two disparate sales groups: national sales and
international sales. Some of
the processes are the same, but the internal sales organization has more requirements to collect throughout the sales process and there are more steps when trying to close deals. A) Roles
B) Page layouts C)Record types D) Multi‐select picklists A - ANSWER An administrator is creating two picklist fields: Automobile Manufacturer (Nissan, Ford,
Mercedes‐Benz) and Automobile Model Mustang, S600. Can the two fields be related in such a way that the Automobile Manufacturer field could control the options in the Automobile Model field? A) Yes, the Automobile Manufacturer is a controller picklist, and Automobile Model is a
dependent picklist B) Yes, the Automobile Manufacturer is a dependent picklist, and Automobile Model is a controlling picklist C) No, a relationship between the two fields is NOT possible because they are both custom fields D) No, a relationship between the two fields is NOT possible because they are both picklist fields AB - ANSWER What does the presentation assembly feature do?
B)Choose a custom object, tab style, and profiles to assign C)Choose a custom application, tab style, and add a profile D)Choose custom fields and objects, tab style, and add a profile C - ANSWER What does an administrator utilize to control a user's permissions in Salesforce?
A) Users
B)Roles C)Profiles D)Sharing model and rules (granular) C - ANSWER Which of the following cannot have sharing rules?
A) Custom objects
B) Standard objects C) Objects controlled by parent D) Objects in a managed package D - ANSWER Upon refreshing a dashboard, who will see this refresh?
A) The user only
B) Anyone with the "View All Data" permission C) The user and anyone below the user in the hierarchy D) The user and anyone who has access to the dashboard AC - ANSWER Once an approval has been submitted and the record is locked, which of the following users can edit that record?
Select 2 answers A)Administrator
B) Record owner C) Currently assigned approver D) User who submitted the record B - ANSWER Public groups can be used to do all of the following EXCEPT
A) Share opportunities with other users
B) Allow users to delete personal accounts
C) set up default sharing access via a sharing rule D) add several users to a Salesforce Content workspace AB - ANSWER Which statement is TRUE when an administrator installs an application from the
AppExchange?
Choose 2 answers A) The administrator might be allowed to test drive the application first
B) The administrator is able to see all the contents of the package C) The administrator can customize the application after it is installed D) The administrator cannot set the security for the application being installed AB - ANSWER Which is a custom object relationship type?
C) From a standard to a custom object
D) From the user object to a custom object B - ANSWER Which statement is true when a label on a standard object, such as "Accounts," is renamed?
A) The online help will automatically be changed to reflect the new name.
B) In the setup area, pages still will use default, original labels
C) The API name for the field also changes.
D) Users will no longer see the field until is enabled on the page layout, with new name. D - ANSWER What determines the primary object in a custom report type
A) Sortable or not B) Type of report that can be built C) Can the report be used as source for a dashboard D) Choices in the View pick list when running the report D - ANSWER What are default values for an opportunity record created upon lead conversion?
A) It is not possible to set any default values for a new opportunity
B) Only the name of the opportunity and account filled in from the lead conversion page C) The opportunity and account name, including the close date defaulting to the end of the
year. D) The opportunity and account name, including the close date defaulting to the last day of the quarter and Stage field defaulting to the first value C - ANSWER What is something that can be done with a workflow task but not with a workflow alert?
A) Share
B) A user can be notified
C) Can be tracked in the activity history
D) Immediate or time‐dependent
AB - ANSWER Which of the following can be leveraged to create an email alert to sales management when a sales representative qualifies an large deal?
Select 2 options A) Big deal alert
B) Workflow alert
C) Update reminders
D) Opportunity escalation rule C - ANSWER What must be in place before an organization can be enabled for territory management?
A) Unlimited Edition
D) Specify a URL of the reports BCD - QUESTION Which is an object that represents a standard object?
**Select 3 answers ** A) Invoices
B) Solutions C) Accounts D) Opportunities A - QUESTION Person accounts and business accounts are available under the Accounts tab. To build a view that only contains person accounts, one must A) Create a filter for the field "Is Person Account"
B) Add the contract related list to the account page layout C) From the user profile, select the "View All Data" permission D) For the contact object, select the access as "Controlled by Parent" B - ANSWER For which of the following scenarios are active custom validation rules evaluated?
A) The feedback to the end user is not required
B) There are no errors in standard validations
C) Page layout contains no required fields
D) Inline editing has been enabled for the organization D - ANSWER Which of the following statements is TRUE about how Salesforce allocates storage space?
A) Custom objects are not included in the data storage limit
B) Data storage capacity includes space that files occupy within the Documents tab
C) A user will be allowed to add more records even if they surpass their data storage limits by 5%
D) If you import or append a large volume of records your organisation's data storage usage won't be calculated immediately A - ANSWER Which technique to use in migrating 65.000 records from one company to another with accounts, contracts, lead and opportunities?
A) Data loader
B) Not possible
C) Import wizard
D) Weekly data export BE - ANSWER Which attributes are used for matching similar opportunities?
Select 2 answers A) Custom opportunity related lists
B) Standard opportunity related lists
C) Sales team members
