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SAFe APM Exam Graded A+ 2024 /2025
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A company that typically markets to small companies has a growth strategy to sell to larger organizations. The Product Manager is in charge of a new application and must recommend which of the following segments to address first. Segment 1: Top 1,000 very large companies (over 25,000 employees); dominated by large Enterprise application vendors who sell the app as an add-on module but need to be better integrated into their other applications. Customer anecdotes indicate low satisfaction. Segment 2: 5.8 million US-based small businesses (under 500 employees); tasks are often done in spreadsheets. Competitors are small privately-owned software companies offering desktop-based solutions. The company already has a good market share in this segment. What should be the recommendation for the next 12 months? Choose segment 1 Choose segment 2 Find another segment Choose both - ANS-Choose segment 1 A Product Manager in a business-to-business market wants to disrupt a competitor by changing the work processes of a complex industrial process. Which Design Thinking tool will help in redesigning the work processes? Journey maps Value proposition canvas Buy a Feature Buyer personas - ANS-Journey maps Design Thinking and the Continuous Delivery Pipeline (CDP) have which behavior in common? Both use feedback from Customers to improve products Both focus on the need for Continuous Integration to confirm the Solution is desirable Both focus on Return on Investment (ROI) and net present Value Metries Both focus on continuous delivery of assets for Release on Demand - ANS-Both use feedback from Customers to improve products Feature estimates are aggregated back into the Epic estimate as part of which artifact? Lean business case Customer journey map Capabilities Portfolio Roadmap - ANS-Lean business case How does a portfolio canvas provide business context? It describes how a Solution fits into the overall strategy It links the ART canvases It determines the allocations for investment horizons
It is an elaboration of the objectives and key results (OKRs) - ANS-It describes how a Solution fits into the overall strategy In which Roadmap Feature bucket would a Product Manager place an add-on Feature? Up-sell Horizon 1 Retainment New Business - ANS-Up-sell Qualitative research fuels innovation when designed to explore what? Ideas for improving Feature throughput a PI The context in which Customers use the product Feature adoption rates Feasibility of copying a competitive Feature - ANS-Ideas for improving Feature throughput a PI The "chasm" can occur between visionaries and what segment of the target market? Early majority Middle skeptics Technology enthusiasts Late adopters - ANS-Early majority The Architectural Runway is a key part of which aspect of the Design Thinking model? Sustainable Viable Desirable Feasible - ANS-Sustainable The business wants to avoid losing Customers. A new Feature to address that could be placed in which category? Retainment Operational efficiency Up-sell New business - ANS-Retainment The Lean Portfolio Management team is reviewing new work moving through the Portfolio Kanban. Request 1 is incremental innovation and can likely be done by one ART in one PI. Request 2 is a major opportunity impacting multiple stages of the Value Stream, likely requiring the participation of two ARTs over multiple Pis. Which backlog should each request be added? Request 1 should be added to the ART Backlog as a Feature; Request 2 should be added to the Portfolio Backlog as an Epic Request 1 should be added to the Portfolio Backlog as an Epic, Request 2 should be added to the ART Backlog as a Feature Both should be added to the Portfolio Backlog
The Epic's state should be moved to MVP The Solution will be profitable Development is complete - ANS-Development should continue What information does a Product Manager contribute during PI Planning? Product Vision and Roadmap The exact sequence of work Definition of done for each Feature Sizing of Features requested - ANS-Product Vision and Roadmap What innovation context type refers to the innovations we find when looking at integrated, end-to-end products and service offerings to solve complex market problems across trains? Solution Portfolio Business Agility Feature - ANS-Solution What is a key factor in determining the value of a market segment? The amount Customers are willing to pay for products or services Availability of materials and people in sufficient quantities Time criticality in product delivery Where the products and services will be sold - ANS-The amount Customers are willing to pay for products or services What is a result of using personas and empathy maps together? Actionable research Ability to project the value of the market A better understanding of supplier license agreements Improved product design - ANS-Actionable research What is an example of a measurement that can help drive Value Stream innovation and improvements? Percentage of Customers activating the product Average Customer acquisition costs Number of Customers added during the quarter Iteration velocity measured on a quarterly basis - ANS-Percentage of Customers activating the product What is an important step that increases confidence in the projected value of a market segment when integrating data from multiple sources? Keeping calculations transparent and continually updated as more accurate information becomes available Collecting just enough data to elicit clear market segmentation value Focusing on internal Customers and analyzing the internal financial impact
Understanding the impacts on the requirements, Solution Context, backlog, and the Architectural Runway - ANS-Keeping calculations transparent and continually updated as more accurate information becomes available What is one characteristic that is an essential part of market segmentation? Validating that the segment is valuable enough to be economically feasible Exploring competition within the segment Determining if the organization already has strong sales within the segment Evaluating if segment members view the organization positively - ANS-Validating that the segment is valuable enough to be economically feasible What is one key component of Cost of Delay (CoD)? Time criticality Job size Sequencing Duration - ANS-Time criticality What is one strength of qualitative research? It builds Customer empathy within the team doing the research It provides statistically significant results It is costly on a per-customer cost basis It is scalable to large numbers of people - ANS-It builds Customer empathy within the team doing the research What is the key concern when evaluating the fit for a market segment? Does the segment align with our values and mission? Is the segment going to be highly profitable? Are there substitutes for this product offering in the market? Are our Customers happy? - ANS-Does the segment align with our values and mission? What is the most important information to communicate in a product Vision? How life/work will improve by using this Solution Architecture requirements The target release date The new technology platform requirements - ANS-How life/work will improve by using this Solution What is the most important planning question for primary research? Who will be asked? What will be asked? How many people will be asked? What research medium will be used? - ANS-Who will be asked? What is the primary data used in market research? Developing hypotheses Market Structuring
Someone the product is explicitly not going to satisfy - ANS-Another user of the primary interface can be accommodated as long as the targeted persona's experience is not compromised When estimating Feature effort in the analysis stage of the ART Kanban, which sizing standard is used? Story points Estimated days T-Shirt sizing Estimated hours - ANS-Story points Where are opportunities found in the strategic sweet spot? Customer needs Competitors offerings Product Vision Solution Intent - ANS-Customer needs Which artifact do Product Managers create to facilitate alignment with Product Owners (POs) working on the same ART? Roadmap Team-level Backlogs Strategic Themes Enterprise Architecture Diagrams - ANS-Roadmap Which aspect of the Continuous Delivery Pipeline (CDP) includes Gemba? Continuous Exploration Continuous Deployment Release on Demand Continuous Integration - ANS-Continuous Exploration Which aspect of whole-product thinking captures a Customer's price sensitivity? Expected product. Augmented product Potential product Generic product - ANS-Expected product. Which aspects of a product's strategic intent can personas help define? Features and benefit hypothesis Lean Budget Guardrails Supplier and local ART agreement coordination Specific Feature building based on Teams in the ART - ANS-Features and benefit hypothesis Which element of Solution Intent helps drive a Solution Roadmap? Specifications Strategic Themes
Product Vision Customer segments - ANS-Specifications Which event tracks the progress of the ART toward meeting the PI Objectives? ART Sync Incremental Business Value assignment Weighted Shortest Job First (WSJF) prioritization Portfolio minimum viable product (MVP) reviews - ANS-ART Sync Which factor must be included when building a model of market segment value? Number of existing competitors Number of product configurations that will be offered Number of servers it will take to deliver the value Number of product distributors - ANS-Number of existing competitors Which horizon describes the desired state as stable solutions that deliver high value with minimal new investment? Horizon 1 Horizon 2 Horizon 0 Horizon 3 - ANS-Horizon 1 Which is a good example of a pivot that would indicate that Customers want to pay in a different way? Value exchange pivot Customer problem pivot Feature pivot Customer segment pivot - ANS-Value exchange pivot Which item on the ART planning board might indicate a market window occurrence during a PI? Milestone Business value Feature Dependencies - ANS-Milestone Which key job function differentiates a Product Manager from a Product Owner (PO)? Focusing on the short-term Vision Prioritizing the backlog Accepting Stories Reviewing legal agreements - ANS-Focusing on the short-term Vision Which of the following is a customer-centric requirement artifact? Story map Usability Security
Decommissioned product Growth product - ANS-Innovative product Who commonly facilitates the PO Sync event? A Release Train Engineer (RTE) An Agile Coach A Scrum Master/Team Coach (SM/TC) A Solution Train Engineer (STE) - ANS-A Release Train Engineer (RTE) Who is the best stakeholder to collaborate with if a Product Manager wants to discuss an Enabler Feature for the upcoming PI? System/Solution Architects Business Owners Agile Team Epic Owners - ANS-System/Solution Architects Why is it important for every business to allocate funding to investment horizon 3? To create future products that can create new revenue streams To ensure necessary investment is allocated to retire an existing product To identify the Features in the users of the product like most To improve existing products so income exceeds costs - ANS-To create future products that can create new revenue streams