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The blue cross nc reimbursement policy for the removal of impacted cerumen from the external auditory canal. It covers the definition of impacted cerumen, the conditions for reimbursement, and the applicable cpt codes and modifiers. The policy applies to all commercial, aso, and blue card inter-plan program host members.
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® Marks of the Blue Cross and Blue Shield Association
File Name: removal_of_impacted_cerumen Origination: 4 /20 10 Last Review: 12 / Next Review: 12/202 2
Impacted cerumen removal is the extraction of hardened or accumulated cerumen (ear wax) from the external auditory canal by mechanical means, such as irrigation or debridement. Generally, the simple/routine removal of cerumen (e.g., softening drops, use o f cotton swabs and/ or cerumen spoons) is considered a part of the office visit and therefore cannot be separately reimbursed on the same day as an Evaluation and Management (E&M) service.
Blue Cross Blue Shield North Carolina (Blue Cross NC) will provide coverage for the removal of impacted cerumen when the medical criteria and guidelines outlined in this policy have been met.
Payment may be made for the removal of impacted cerumen when the service is the sole reason for the patient encounter, and when the definition of impacted cerumen is met. To be considered clinically impacted cerumen, the physical findings must be consistent with one or more of the following:
® Marks of the Blue Cross and Blue Shield Association
Documentation Requirements: When this service is reported in addition to an E/M service, the medical record must clearly reflect the procedure was separate from the reason for the E/M encounter. The documentation in the medical record must clearly reflect that the service required significant effort and time of the physician or non physician practitioner. Compliance with the provisions in this policy may be monitored and addressed through post payment data analysis and subsequent medical review audits.
Applicable codes are for reference only and may not be all inclusive. For further information on reimbursement guidelines, please see Administrative Policies on the Blue Cross NC web site at www.bcbsnc.com. They are listed in the Category Search on the Medical Policy search page. Note: effective 1/1/2014 CPT 69210 describes a unilateral procedure. To report a bilateral procedure, append Modifier 50 with “2” in the units field. Cerumen removal is considered incidental to audiologic function tests 92551 and 92552.
® Marks of the Blue Cross and Blue Shield Association 12/29/17 Routine policy review. No change to policy. (an) 12/14/18 Routine policy review. No change to policy. (an) 1/14/ Routine policy review. Senior Medical Director approved 12/2019. No changes to policy statement. (an) 12/31/ Routine policy review. Medical Director approved 12/2020. No changes to policy statement. (eel) 4/20/21 Policy format update. No changes to policy statement. (eel) 12/30/21 Routine policy review. Medical Director approved. (eel)
These reimbursement requirements apply to all commercial, Administrative Services Only (ASO), and Blue Card Inter-Plan Program Host members (other Plans members who seek care from the NC service area). This policy does not apply to Blue Cross NC members who seek care in other states. This policy relates only to the services or supplies described herein. Please refer to the Member's Benefit Booklet for availability of benefits. Member's benefits may vary according to benefit design; therefore member benefit language should be reviewed before applying the terms of this policy.
Reimbursement policy is not an authorization, certification, explanation of benefits or a contract. Benefits and eligibility are determined before medical guidelines and payment guidelines are applied. Benef its are determined by the group contract and subscriber certificate that is in effect at the time services are rendered. This document is solely provided for informational purposes only and is based on research of current medical literature and review of common medical practices in the treatment and diagnosis of disease. Medical practices and knowledge are constantly changing and Blue Cross NC reserves the right to review and revise its medical and reimbursement policies periodically. BLUE CROSS®, BLUE SHIELD® and the Cross and Shield symbols are marks of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield plans. All other marks and trade names are the property of their respective owners. Blue Cross and Blue Shield of North Carolina is an independent licensee of the Blue Cross and Blue Shield Association.