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RAMP Quiz 1 | 45 Questions with 100% Correct Answers | Latest Updated 2025 | Download to s, Exams of Service Management

RAMP server / seller training is for all new alcohol service personnel hired after August 8, 2016. - ✔✔.mandatory It is recommended that new employee orientation be completed on or before the first day of employment as a member of the licensee's alcohol service staff. True or False? - ✔✔True Servers / sellers are required to complete a course examination and must receive a score of or better in order to receive credit for participating in this course. - ✔✔80% Licensee benefits for RAMP Certification include . - ✔✔All of these answers are correct.

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2024/2025

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RAMP Quiz 1 | 45 Questions with 100% Correct
Answers | Latest Updated 2025 | Download to score
RAMP server / seller training is for all new alcohol service personnel hired after August
8, 2016. - ✔✔.mandatory
It is recommended that new employee orientation be completed on or before the first day of
employment as a member of the licensee's alcohol service staff. True or False? - ✔✔True
Servers / sellers are required to complete a course examination and must receive a score of
or better in order to receive credit for participating in this course. - ✔✔80%
Licensee benefits for RAMP Certification include . - ✔✔All of these answers are correct.
One of the benefits to the licensee of being RAMP certified is there is a possible reduction in
fines and penalties issued by the Administrative Law Judge to the licensee for serving a minor or
a visibly intoxicated patron (under certain circumstances). True or False? - ✔✔True
New employee orientation must be completed within 20 days of the employee's hire date. True
or False? - ✔✔False
Which topics must be posted to meet the signage requirement for RAMP certification? -
✔✔Both topics must be posted.
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Download RAMP Quiz 1 | 45 Questions with 100% Correct Answers | Latest Updated 2025 | Download to s and more Exams Service Management in PDF only on Docsity!

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RAMP Quiz 1 | 45 Questions with 100% Correct

Answers | Latest Updated 2025 | Download to score

RAMP server / seller training is for all new alcohol service personnel hired after August 8, 2016. - ✔✔.mandatory It is recommended that new employee orientation be completed on or before the first day of employment as a member of the licensee's alcohol service staff. True or False? - ✔✔True Servers / sellers are required to complete a course examination and must receive a score of or better in order to receive credit for participating in this course. - ✔✔80% Licensee benefits for RAMP Certification include. - ✔✔All of these answers are correct. One of the benefits to the licensee of being RAMP certified is there is a possible reduction in fines and penalties issued by the Administrative Law Judge to the licensee for serving a minor or a visibly intoxicated patron (under certain circumstances). True or False? - ✔✔True New employee orientation must be completed within 20 days of the employee's hire date. True or False? - ✔✔False Which topics must be posted to meet the signage requirement for RAMP certification? - ✔✔Both topics must be posted.

In order to maintain compliance with RAMP Certification, all new employees must be added to the alcohol service staff roster. True or False? - ✔✔True In order to fulfill the server/seller training requirement, at least of the licensee's alcohol service staff must complete an approved server/seller training. - ✔✔50% For an establishment to become RAMP certified, there are components that must be completed. - ✔✔Five An incident documentation form should be completed. - ✔✔as soon as the incident occurs How many drinks can the body eliminate per hour? - ✔✔ 1 standard drink How can servers slow down service to a potential VIP? - ✔✔Offer food What are some factors that determine visible intoxication? - ✔✔Tolerance, health, and food intake. How should a server shut off a VIP? - ✔✔Be courteous to and concerned about the person.

What is "good faith?" - ✔✔A sincere belief or motive without any malice or the desire to defraud others. What is the ratio of supervisors to minors? - ✔✔General rule: 1 supervisor per 20 minors Philadelphia: 1 supervisor per 5 minors School-endorsed function: 1 supervisor per 50 minors During what hours may licensees legally sell alcohol? - ✔✔The Liquor Code provides the following permissible hours: Club licensees: 7 a.m. to 3 a.m., Monday to Sunday Distributor licensees: 8 a.m. to 11 p.m. Monday to Saturday (to non-licensees), 9 a.m. to 9 p.m. Sunday by permit only. Restaurant, Hotel and Limited Winery licensees: 7 a.m. to 2 a.m. Monday to Saturday, 9 a.m. to 2 a.m. Sunday (Effective January 17, 2017, Act 166 removed the Sunday sales with a meal requirement and permits licensees to begin selling at 9 a.m. Sunday) Eating Place Retail Dispenser license: 7 a.m. to 2 a.m. Monday to Saturday, 11 a.m. to 2 a.m. Sunday*** ***Sunday Sales with a Meal - Act 113 of 2011 allows the holder of an Eating Place Retail Dispenser license, who also holds a Sunday Sales Permit to sell alcohol on Sundays between 9 a.m. and 11 a.m., provided that the licensee offers a "meal" beginning at 9 a.m. A "meal" is defined as "food prepared on the premises, sufficient to constitute breakfast, lunch or dinner; it shall not mean a snack, such as pretzels, popcorn, chips or similar food."

At what time must patrons vacate the premises? - ✔✔The Liquor Code requires the following: Club licensees: patrons must vacate by 3:30 a.m. Restaurant, Hotel and Eating Place Retail Dispenser licensees: patrons must vacate by 2:30 a.m. NOTE: Licensees holding an Extended Hours Food Permit, pursuant to Section 499 of the Liquor Code [47 P.S. 4-499] may allow patrons to remain on the premises until 7 a.m. No alcohol may be served, however. NOTE: Employees may remain on the premises after the legal closing hour only if the employees are actively working. Once an employee finishes working, he/she must vacate. May a minor sit at the bar? - ✔✔Yes. There is nothing in the Liquor Code or PLCB regulations limiting where a minor may go on the licensed premises, as long as they are on the licensed premises legally with a parent, legal guardian or a proper supervisor. If a Restaurant, Hotel, or Retail Dispenser licensed premises has gross sales of food and non-alcoholic beverages equal to 50 percent or more of its combined gross sales of both food and alcoholic beverages, then minors are permitted on the premises. The presence of a parent, legal guardian, or proper supervisor is not necessary, but minors present under the "Pizza Hut Exception" are not permitted to sit in the bar section of the premises. A licensee may implement a house policy prohibiting minors from sitting at the bar. How many drinks may you serve to a person at one time for on-premises consumption? - ✔✔There is nothing in the Liquor Code or PLCB regulations limiting the number of drinks that may be sold to one person at one time. However, because a licensee may not sell, furnish or

open alcoholic beverage container or to consume such while the vehicle is on a highway. [ Pa. C.S. § 3809]. How long may a licensee's happy hour be? - ✔✔Licensees may hold happy hours up to four (4) hours per day but no more than fourteen (14) hours per week. The hours need not be consecutive. Notice of all happy hours must be posted on the licensed premises seven (7) days in advance. May a licensee have a happy hour after midnight? - ✔✔No. All happy hours must end before midnight. May a licensee run a daily drink special until 2 a.m.? - ✔✔No. Daily specials must end before midnight. May a licensee discount all draft beer as a daily special? - ✔✔No. A retail licensee is permitted to offer one (1) specific type of alcoholic beverage at a discounted price all day or for a portion of the day, if he/she chooses. [40 Pa. Code § 13.102(b)(2)]. A specific type of alcoholic beverage means either a specific registered brand of malt or brewed beverage, a type of wine, a type of distilled spirits or a mixed drink. [Id.]. As a daily drink special, a specific brand of beer such as "Blue Hound Pilsner" or "Brendan's Cream Stout" or "Oil City Light" may be discounted, but not "all draft" or "all bottled" beer or "all Blue Hound products." Daily wine drink specials could be "Chardonnay" or "Merlot," but not "all white wine" or "all red wine" or "all Kendall's wines." Permissible spirits specials would be "Rum and Cola" or "all brandy drinks," but not "all well drinks" or "all Jackson's products." [See Board Advisory Notice No. 16 (Amended)].

The only sure way to tell if someone is 21 or older is to card them. True or False? - ✔✔True In PA, which of the following is not considered legally acceptable ID? - ✔✔A valid University ID containing the holder's photograph and issued by a state university. The PLCB 931 Declaration of Age Card is used by the licensee to provide proof of whom they carded and the form of ID presented. True or False? - ✔✔True A Declaration of Age Card should be completed for. - ✔✔anyone who is carded What should servers examine on an ID to determine if it is valid? - ✔✔All of these According to the PA Liquor Code, who is considered a minor? - ✔✔Any person under the age of 21 years. If you are not sure if a customer presented you his/her real ID, you can ask for information on the ID such as. - ✔✔All of these According to the PA Liquor Code, at what time does a minor have to leave the licensed establishment? - ✔✔At the time their supervision leaves.