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Publix deli roi study guide actual questions and answers 2024 complete solution
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What gives Publix Smoked Turkey its yellow color? Ans ✔ 👌- Natural Hickory wood and the slow roasting of fresh meat. What is the serving size of egg salad for a sub sandwich? Ans ✔ 👌- 3oz on a half and 6oz on a full sub. What would you do before you begin cleaning the Deli Traditional Case? Ans ✔ 👌- Gather all needed cleaning supplies prior to cleaning. What is the #1 reason why customers would not shop at Publix? Ans ✔ 👌- Sanitation issues What is the #1 reason why a customer would think a store is unsanitary? Ans ✔ 👌- Poor visual appearance What would 1/8 be on a digital scale? Ans ✔ 👌-. Review the opening procedures for the department: Ans ✔ 👌- 1. Turn on the lights and equipment 2. Check special orders and make plans to fulfill them. 3. Set up service area sinks slicers display cases 4. Open all workstations. 5. Check signs, labels, and pricing.
What is the shelf life for vegetables? Ans ✔ 👌- Under the sub station: day of production plus one day... Hot case: 3 hours What portion of the special order form does the customer receive? Ans ✔ 👌- Canary Yellow What is the process when completing a special order form? Ans ✔ 👌- 1. Pick up blank special order. 2. Write store information and date. 3. Take customer information: name and address, phone number, pick-up date and time, type of function, whether paid or COD, who the order was taken by. 4. Make suggestions before completing order. 5. Take product information. Proper mechanics when lifting and lowering objects: Ans ✔ 👌- 1. Get firm footing and keep your feet wider than shoulder width. 2. Let your legs do the work by pushing up or down slowly or smoothly. 3. Maintain your spines natural curve. 4. Grip the item firmly and hold it close to your body, staying within the safe work zone. What two meats does Meat Bologna contain? Ans ✔ 👌- Pork and Ground Beef What is the process of having a successful selling event? Ans ✔ 👌- 1. Be friendly 2. Be considerate of the customer's time. 3. Ask open-ended questions. 4. Listen attentively 5. Make suggestions 6. Be product minded 7. Be courteous 8. Be proud of your appearance 9. Maintain product quality 10. Offer more than expected What is the importance of a selling event? Ans ✔ 👌- Designed to generate long-term sales increases through shared knowledge and providing samples to customers. What is the proper chemical used to clean the cooler floors? Ans ✔ 👌- Grease cutter positive, Ultra Deli Dish, Q-San Sanitizer What is the proper storage distance from ceiling/floor in the cooler? Ans ✔ 👌- 6" off the floor and 18" from the ceiling (sprinkler heads)
Where should chemicals be stored? Ans ✔ 👌- stored away from food products and supplies -- if unable to always store food products and supplies over chemicals; chemicals stored on pallet in backroom must also be stored below consumable products What is the shelf life of sub rolls? Ans ✔ 👌- One Day What piece of equipment requires the use of safety goggles? Ans ✔ 👌- The hose with Q-san What cheese contains 100% whole milk? Ans ✔ 👌- Boars Head American cheese What kind of transfer would the bakery sub rolls be? Ans ✔ 👌- An in store transfer What would you do with traditional meat weighing less than .25? Ans ✔ 👌- weigh it up, print out a tag for it. Remove it from the case and throw it in the meat lug bin What part of the slicer would you hold when slicing meat? Ans ✔ 👌- You should hold the black handle of the slicer where the rubber grip is. What are the five steps of customer service? Ans ✔ 👌- 1. Greet the customer. 2. Suggestive Sell 3. Slice, show and offer 3. Companion Sell 4. Send them to another department 5. Gracious close What is Just In Time? Ans ✔ 👌- materials or components are delivered immediately before they are required in order to minimize inventory costs. What information is on a sale sign? Ans ✔ 👌- Shows how much you're saving, the price of the item, ad date (lower left hand corner, SKU) The meat bologna recipe consists of 80% ______ and 20% _______? Ans ✔ 👌- beef/pork
When slicing lunch meat and cheese, when and how would you offer a product sample? Ans ✔ 👌- Upon slicing the first slice, On a quicksheet paper palm flat What is the definition of tare weight? Ans ✔ 👌- weight of a product's packaging/container in 100ths of a pound What is the purpose of an "in- store" transfer? Ans ✔ 👌- Ensures product used is being accounted for. Shelf life Ans ✔ 👌- Time between when a product was made and it's expiration date FIFO Ans ✔ 👌- First In First Out; product rotation. Three characteristics of effective workspace organization: Ans ✔ 👌- 1. Physical layout (Dept., workstations, equipment placement & supplies)