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PUBLIX DELI MANAGEMENT TEST LATEST
UPDATE
How long should you sharpen the backside of a slicer blade? - ANSWER 2 SECONDS
How long does it take to sharpen the front of a slicer blade? - Answer in 30 seconds.
Tag: Publix with Boar's Head Ham - ANSWER Pink
Tags: Publix with Boar's Head Beef - Answer Red
Tags: Publix and Boar's Head Poultry, Italian items and breads - Answer Orange
Tag Group: Boar's Head Cheese - Answer: Orange
Tag Group: Miscellaneous Meats and Cheeses - Answer: Purple
Tag Group: Specialty cheeses, salads, and other self-service options - ANSWER Black
Tag Group: Cooked Prepared Foods and Ingredients - Answer: White
Tags: Sub veggies and fresh items - ANSWER Green
Tag Group: Fresh Chicken - Answer: Fresh Chicken.
Tag Group: Snacks - Answer Pink
What does a 64-ounce container hold? - ANSWER Cold pack chicken.
What is the serving size for baked or cowboy beans? - ANSWER 1/3 cup (100g)
What is the most significant aspect of taking a customer's order? - ANSWER Customer name.
Telephone number
Date and time for pick-up
Date the order was taken
What should you do after using the Shelf and Counter Cleaner? - ANSWER Wash, rinse, and sanitize
What temperature should your Q-San be at? - ANSWER 75 degrees Fahrenheit or lower
How high can you stack tea crates? - ANSWER 10 HIGH.
How long does Subway bread last? - ANSWER: 1 day
How much should sub-kits weigh? - ANSWER 0.38 lbs.
T
E
A
M - Answer together.
Everyone
Achieves
More
What are the Five S's? - ANSWER 1: Sort and remove wasteful inventory.
- Shine (Clean your workspace)
What does "PASS" stand for? - ANSWER PASS is an abbreviation for remembering how to operate all Publix fire extinguishers.
Pull
Aim
Squeeze and
Sweep
What's the mission statement? - ANSWER Publix's mission is to be the world's premier quality food retailer.
To that purpose, we agree to be:
- Passionately focused on customer value.
- Intolerant of waste.
- Dedicated to our associates' dignity, value, and employment security,
- Committed to the greatest levels of stewardship for our stockholders, and
- Participate as responsible citizens in our communities.
What is the 18-inch rule? - ANSWER The 18-inch rule requires you to guarantee that all store fire sprinklers have enough space to operate properly.
What is the serving size for Egg, Ham, Tuna, Neptune, Savory Tarragon, Chunky White Chicken, Chicken with Carrots and Raisins, Cheddar Jack, Sweet Coleslaw, Shredded Coleslaw, and Salad? - ANSWER 1/2 cup (100 grams)
What temperature should the rotisserie be at when you remove them? - Answer 180 degrees.
What do you do while breaking down the subbar? - ANSWER Use Ultra deli dish detergent (3), rinse with water, and sanitize with Q-San 7.5 (2). Air dry.
When was the "dream store" built? - ANSWER 1940
Which Roast Beef do you need to completely remove the wrapper from? - ANSWER Boar's Head Top Round Deluxe
Who should you call if something breaks and has to be repaired? - ANSWER Facility Services/Fonye
Speed dial - 003.
What temperature must all products in the hot case be maintained at? - ANSWER A minimum of 140 degrees.
At what price do we sell platter trays? (Small, Medium, Large) - ANSWER $2.50, $3.50, $4.
What temperature should your dishwashing water be? - ANSWER A minimum of 110 degrees.
How long do green peppers and onions last when they're opened? - ANSWER: Four hours
How long do onion rings last in the hot case? - ANSWER: Two hours
How long do potato wedges last in the hot case? - Answer 3 hours.
How long do sides last in the hot case? - ANSWER: Four hours
How long do sub kits last? - ANSWER Day of production: 1 day
How long do wings last in the hot case? - ANSWER: Four hours
How long do you keep cold objects before bacteria multiply exponentially? - ANSWER 4 hours (although we aim to keep the cold chain as fast as feasible)
How often should we wash, rinse, and disinfect the slicers? - ANSWER Every four hours, or as needed
How frequently should you change the breading water in the kitchen? - Answer every hour.
How frequently should you clean the deli scale tables? - ANSWER Once daily or as needed.
How frequently should you clean your contact points? - ANSWER Every four hours.
How frequently should you filter your fryer? And for how long? - ANSWER After every drop for one minute, after every fourth cycle, add 12 oz of powder and filter for four minutes.
On an order form, name the three colors and indicate which copy goes where. - ANSWER: White- M/A
Canary - Customer
Pink - Deli
Name the four categories on a customer ID sticker. - ANSWER Order Number
Name
Address
Telephone number
What strategy should you take when approaching an irate customer? - ANSWER: The "calm" approach...
C - Stay Calm
- Shellfish (including shrimp, crayfish, lobster, and crab)
- Soy
- Wheat
Other allergen issues include, but are not limited to:
- Sesame seeds
- Sulfites
- Mono Sodium Glutamate (MSG)
What are the restrictions of food storage? - ANSWER: Store organic products above all other products.
- Place cooked product over raw product.
- Use the FIFO mechanism to rotate the product.
What are the guidelines for storing raw protein? - ANSWER Beef versus Pork and
- Beef and pork above chicken.
NOTE: Organic product will still be higher than non-organic stuff.
What are the rules for storing chemicals? - ANSWER Chemicals should be stored separately from food and supplies. If you can't, always keep food and supplies above the chemicals.
What are the stickers that we use on platters called? - ANSWER Customer Identification Stickers
What should you use to clean up a gasoline spill in an emergency? - ANSWER Cat Litter
What does a 24-ounce M/wave container hold? - ANSWER Coldpack Tenders
What exactly does "MSDS" stand for? And what will we replace it with? - ANSWER We are replacing material safety data sheets with safety data sheets (SDS).
What exactly does "PPE" stand for? - Answer: Personal Protective Equipment.
What exactly does the phrase "Facing" mean? (also known as bluffing. - ANSWER Facing involves pulling many layers of items forward on the shelf to give the impression that the shelf is totally full.
What is one of the most crucial things we as managers are expected to do? - ANSWER: Drive Sales!
What is the three-foot rule? - ANSWER: The 3-foot rule requires you to store things at least three feet from the structure when stored outside and leave a 3-foot route.
What is the serving size for Southern Style, Homestyle, and Macaroni Salads? - ANSWER 3/4 cup (140g)
What is the shelf life of Grab-and-Go sandwiches? - ANSWER: Two days
What is the shelf life of Grab & Go salads? - ANSWER: Two days
What is the shelf life of the sub rolls? - ANSWER: 1 day
What is the name of the spiky piece that holds the meat against the blade on the slicer? - Answer: food pusher.
What foods must be cleaned from the slicers after cutting? - ANSWER Liverwurst, Pork and Roast Beef
What is the first thing you do when the deli closes? - ANSWER Make sure that all work stations are closed.
What's the first thing you do when you open the deli? - ANSWER Turn the lights on and check for special orders.
What makes Publix Hickory Smoked Turkey pink? - Answer: Sodium Nitrate
When creating ham and cheese sandwiches, what order do you arrange the ingredients on the bread? - ANSWER Green Leaf, Ham, and Yellow American Cheese
When creating Publix Cuban gng sandwiches, what order do you place them on the bread? What's the difference while building a boar's head? - ANSWER Sweet Ham, May/Mus, Spanish Pork, Pickles, and Swiss (Boar's Head utilizes spicy mustard.)
When creating roast beef gng sandwiches, what order do you arrange them on the bread? - ANSWER Green leaves, roast meat, and Swiss
When making turkey gng sandwiches, what order do you arrange them on the bread? - ANSWER Green Lead, Turkey, Switzerland
What should be the first step when you open the chicken workstation? - ANSWER Turn on the rotisserie oven.
When stocking the pre-sliced cheese case, how many units of each product should be placed on the top, middle, and bottom rows? - ANSWER Top 10
Middle – 12
Bottom - 8.
When was Publix founded? - Answer: 1930.
