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User Experience Analysis of ITGM723 Game On! Platform, Study Guides, Projects, Research of Typography

An analysis of the user experience of itgm723 game on! platform based on various tasks such as registration, login, password retrieval, game review, forum participation, and game purchase. Participants were asked to answer questions related to the location of buttons, understanding of processes, security, and success of their actions.

Typology: Study Guides, Projects, Research

Pre 2010

Uploaded on 08/04/2009

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PROJECT: ITGM723 Game On! by
PARTICIPANT:
CHARACTER:
TASK: Register as a Member
QUESTIONS:
1. Was the register button located where you expected it to be? If not, explain:
2. If you were redirected to this page, how were you redirected to this page?
3. Did you understand where you were at each phase of registration?
4. How were you informed that your registration was successful?
5. Did you feel that your information was secure?
6. Additional Comments:
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PARTICIPANT:

CHARACTER:

TASK: Register as a Member

QUESTIONS:

  1. Was the register button located where you expected it to be? If not, explain:
  2. If you were redirected to this page, how were you redirected to this page?
  3. Did you understand where you were at each phase of registration?
  4. How were you informed that your registration was successful?
  5. Did you feel that your information was secure?

PARTICIPANT:

CHARACTER:

TASK: Login to the site

QUESTIONS:

  1. Was the login button located where you expected it to be? If not, explain:
  2. How were you informed that your login was successful?

PARTICIPANT:

CHARACTER:

TASK: As a guest, read a game review then add your own review.

QUESTIONS:

  1. Were you able to locate the reviews for games? If not, explain:
  2. Was the review format helpful? Did it contain the information you expected?
  3. Were you able to successfully post a review? Why or why not?

PARTICIPANT:

CHARACTER:

TASK: As a member, post a game review QUESTIONS:

  1. Were you able to locate the reviews for games? If not, explain:
  2. Was the review format helpful? Did it contain the information you expected?
  3. Were you able to successfully post a review? Why or why not?
  4. Was the review process too complicated? If so, explain:
  5. How do you know that your review was posted successfully?

PARTICIPANT:

CHARACTER:

TASK: As a member, post in the forum. QUESTIONS:

  1. Were you able to locate the forums? If not, explain:
  2. Were you able to successfully begin a thread? Why or why not?
  3. Are you able to search easily for a topic? If so, explain:
  4. How do you know that your thread/post was posted successfully?

PARTICIPANT:

CHARACTER:

TASK: As a guest, download/purchase a game QUESTIONS:

  1. Were you able to find the game you were looking for? If not, explain:
  2. Was the pricing information clear?
  3. Was your purchase successful? If not, did you understand what was necessary to make a purchase? Explain:
  4. Was your purchase successful?

PARTICIPANT:

CHARACTER:

TASK: As a guest, submit a game. QUESTIONS:

  1. Were you able to find this feature? If not, explain:
  2. Was the information presented well enough to enable you to submit a game?
  3. Did you understand why you were sent to that page?

PARTICIPANT:

CHARACTER:

TASK: As a developer, submit a game. QUESTIONS:

  1. Were you able to locate the submission area? If not, explain:
  2. Did you understand the technical requirements for submitting a game?
  3. Did you understand how you would be compensated?
  4. Did you understand the submission agreement and your ownership? Explain:
  5. Do you understand where you were at each stage of the process?
  6. How do you know that your submission was successful?
  7. Were you able to print your agreement?
  8. How do you expect to be updated concerning your submission?

PARTICIPANT:

CHARACTER:

TASK: As a member, access your profile. Change your password, and then download a previously purchased game. QUESTIONS:

  1. Were you able to find this feature? If not, explain:
  2. Were you able to change your password?
  3. How did you know your password change was successful?
  4. Could you find your previous purchases?
  5. Were you able to download a previously purchased game?

PARTICIPANT:

CHARACTER:

TASK: As a developer, access your profile. Check updates on submitted games then change your method of receiving payment. QUESTIONS:

  1. Were you able to find this feature? If not, explain:
  2. Were you able to find statistics on your submitted games?
  3. Were you able to download documents related to each submission – agreements, financial data, etc?
  4. Could you see the status of games being reviewed?
  5. Were you able to change your method of payment? Explain
  6. How did you know that the change was successful?