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An overview of the classification of consumer goods based on convenience, shopping, and specialty. It also discusses the concept of product mix, width, depth, and consistency in product mix strategy. The document concludes with an introduction to new product development and the product innovation process.
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CONVENIENCE^ –
PURCHASED WITH A MINIMUM OF EFFORT
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SHOPPING^ –
HEAVY COMPARISON OF PRICE, QUALITY, AND STYLE
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SPECIALITY^ –
VERY STRONG BRAND PREFERENCE: SPECIAL TIME ANDEFFORT - PRICE NOT VERY IMPORTANT
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UNSOUGHT^ –
This is a difficult product. Examples:
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Life insurance to young unmarried men
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Umbrellas to young unmarried men
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Vacuum cleaners to young unmarried men…..
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Chain Saws to young unmarried women….
Decisions made at three levels:1 Product ITEM (specific version) - keep or drop.2 Product LINE (group of related products) -
deepen or shorten. 3 Product MIX (composite of all products) -
‘what markets to be in’
there are within the company.(Sears - WIDE - Circuit City - NOT AS WIDE;Britches - NARROW)
3 CONSISTENCY - Relationship of products to
one another - in end use. (i.e., INTERACTION -together)G.E.; XEROX - GOOD CONSISTENCYHUNT-WESSON -Paint, Matches, Food
A continual addition of new products and
deletions of old to meet the company’s needs.
Product Innovation Process
(New Product
Development)
Starts with a product idea
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Let’s take a North American summer staple -corn