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The topics covered in test ii for the principles of management course (mg 342) during the spring 2007 semester. The test focuses on understanding various aspects of managing innovation, resistance to change, and globalization, as well as job design, team management, recruitment, training, performance appraisal, and diversity. Students are expected to grasp concepts related to managing innovation streams, managing resistance to change, trade barriers, going global, departmentalization, job design concepts, intra-organizational processes, team advantages and characteristics, recruitment, training, performance appraisal, surface-level and deep-level diversity, and diversity management.
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MG 342, Principles of Management Spring 2007 Study Guide Test II, Chapters 7- Understand how an organization successfully manages innovation streams. Understand how best to manage resistance to change Understand what not to do when managing change. Understand how governments use trade barriers and what caused this protectionism to change. Understand the five phases a company can use to go global. Understand how companies find the best business climate in the global market. Understand the five methods organizations use to departmentalize work. Understand the three concepts associated with job design. Understand the three concepts associated with intra-organizational processes. Understand the advantages and disadvantages of teams and when an organization would use teams. Understand the characteristics essential for making teams an effective part of an organization. Understand the elements required to increase the likelihood that the team will succeed or be effective. Understand how to recruit and select potential employees. Understand how to effectively manage training within an organization. Understand the concept of performance appraisal. Understand the special challenges that the dimensions of surface-level diversity pose for managers. Understand the how the dimensions of deep-level diversity affect individual behavior and interactions in the workplace. Understand the basic principles and practices that can be used to manage diversity.