


Study with the several resources on Docsity
Earn points by helping other students or get them with a premium plan
Prepare for your exams
Study with the several resources on Docsity
Earn points to download
Earn points by helping other students or get them with a premium plan
Community
Ask the community for help and clear up your study doubts
Discover the best universities in your country according to Docsity users
Free resources
Download our free guides on studying techniques, anxiety management strategies, and thesis advice from Docsity tutors
Practice TAP Exam Review 2025-2026 Latest Update
Typology: Exams
1 / 4
This page cannot be seen from the preview
Don't miss anything!
A travel counselor works at home selling travel and is affiliated with a host agency who provides operational and marketing support. The counselor is not an employee of the local agency; what is the best term for this counselor? - ANS-Independent contractor According to Stanley Plog, where would a "venturer" travel to? - ANS-India Companies that negotiate with airlines to buy and resell seats on flights at bargain rates are what? - ANS-Consolidators Cruises to the northern and western Caribbean and to the Bahamas typically depart from Florida. Where do those to the southern Caribbean depart from? - ANS-San Juan, Puerto Rico Crystal Cruises, the Yachts of Seabourn, and Silversea are examples of what types of cruise lines? - ANS-Luxury brands Effective ways to close a sale. - ANS-Offer to book, give choices, ask for the preferred method of payment, compliment the client, put a clock on the client, and check the availability. Generally, what monetary value of items purchased in Europe duty-free can a U.S. resident bring back? - ANS-$ How could you best avoid the problem of a tour company bankruptcy and lost deposits? - ANS-Sell travel packages only of tour operators who belong to associations with consumer protection plans If a flight is canceled due to bad weather, what is the airline's legal obligation to the stranded passengers? - ANS-The airline has no legal obligation other than to try to book them on later flights If clients refuse to take a travel counselor's advice about the potential risk in booking in a particular supplier or package, they often will be asked to sign what is commonly known as what? - ANS-A disclaimer statement In what area would you book someone on a cruise in order to visit the pots of Barcelona, Spain; Cannes and Nice in the French Riviera; or Livorno, Italy? - ANS-The Mediterranean International travelers today deal with fewer differences in currency than they did a few years ago thanks to the number of countries that have adopted what currency? - ANS-The Euro Recommending travel insurance is an example of what? - ANS-Cross-selling
Some European countries encourage visitors to shop by offering them a refund of this tax that is included in the price of many products and services. - ANS-Value-added tax The Airlines Reporting Corporation (ARC) performs what functions? - ANS-Accredits travel agencies, supplies documents for use in selling airline tickets , and provides a centralized system for processing sales of airline tickets The ARC provides what documents? - ANS-Passport, prepaid ticket advice, and miscellaneous charge order The Area Bank Settlement Plan, through which participating suppliers receive payment for sales from travel agents, is managed by the what? - ANS-The Airlines Reporting Corporation (ARC) The best place to put an ad that would target niche clients would be where? - ANS-A special-interest magazine The trade association that lobbies governments and speaks to the public on behalf of its members, who includes travel agents as well as others in the travel industry is what? - ANS-ASTA The U.S. Department of State distributes what types of information? - ANS-Consular information sheets, public announcements, and travel warnings This train, launched in 2000 by Amtrak, offers high speed service between Boston, New York, and Washington. - ANS-Acela Express This type of airline routing is similar to a round trip except that the passenger returns to a different city than the point of origin. - ANS-Open-jaw Types of visas. - ANS-Student, business, transit, tourist, and visitor. What are companies that sell travel agent credentials to outside sales agents but provide minimal support and training called? - ANS-Card mills What are examples of special services that passengers might request? - ANS-Wheelchair assistance, special meals, or reservations for pets What are rates quoted without commission called? - ANS-Net rates What are some examples of consortia (or consortiums)? - ANS-Signature Travel Network, Ensemble Travel Group, Western Association of Travel Agencies, and Virtuoso.
What is the premier educational organization offering Certified Travel Associate, Certified Travel Counselor, and Certified Travel Industry Executive programs. - ANS-The Travel Institute What is the term that refers to research gathered as the result of questionnaires sent to clients?