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POWER PHRASES TO BUILD YOUR RESUME
ACCURACY
Recognize the importance of accuracy Perform with a high degree of accuracy Perform with consistent accuracy Achieve results with accuracy and precision Maintain high statistical accuracy Expect perfection Strive for perfection Excel in achieving perfection Avoid mistakes and errors Conform to strict tolerances Meet precise standards Meet rigid specifications Keep accurate records Maintain accurate documentation Provide explicit documentation Meticulous with detail Excel in detail checking Forecast with extreme accuracy Make accurate predictions about future trends, directions and developments.
ACHIEVEMENT
Achieve optimal levels of personal performance and accomplishment Provide strong evidence of specific accomplishments Produce a tangible, positive impact Achieve consistently high results Excel in achieving outstanding project results Achieve bottom-line results Achieve lasting results Exceed the norm Accomplish more with fewer people Demonstrate the ability to achieve desire results Focus on results Attain results without negative side effects Attain results through positive actions
ADMINISTRATION
Demonstrate a high level of administrative competence. Constantly examine administrative effectiveness and seeks better procedures Encourage administrative efficiency and effectiveness Achieve high administrative output
Avoid burdening management with administrative detail Effectively use exception reporting to keep management informed. Clearly establish administrative rules and regulations Enumerate and specify procedures for implementing and administering written policies Develop policies and procedure to improve department. Improve administrative support systems Supply necessary support services Develop successful administrative strategies Excel in simplifying systems and reducing paperwork Excel in eliminating unnecessary paperwork Effectively control paperwork. Manage paperwork efficiently and effectively Improve administrative efficiency through the effective use of forms Establish effective systems for record retention Keep simple records with little duplication Effectively handle information overload Establish effective systems for information retrieval Understand and apply basic statistical methods Make effective use of statistical applications Use sound statistical control techniques Properly control the release of proprietary information Respect confidential information Maintain complete confidentiality Keep informed of new technologies in office automation Utilize improved technology for administrative support Make effective use of office equipment
ANALYTICAL SKILLS:
Demonstrate a strong power of analytical reasoning Display strong analytical qualities Demonstrate a strong ability to analyze problems Very methodical in solving problems Utilize a variety of analytical techniques to solve problems Excels in analyzing and adjusting work procedures for maximum efficiency Thoroughly analyze conditions and reaches independent decisions Effective in analyzing relevant information Excel in analytical thinking
APPEARANCE
Recognize the importance of appearance Present an attractive appearance Take pride in personal appearance Display the type of grooming which is neat, attractive and appropriate Give proper attention to personal hygiene and dress Dress to convey an appropriate image Dress consistent with organizational expectation Conform to proper standards of dress Wear appropriate clothing and accessories Dress appropriately for the position Display good posture Projects poise and authority Make positive first impression Make excellent impression Project a positive image
COMMUNICATIVE SKILLS
Excel in effective and positive communications Communicate openly, forcefully and effectively Communicate clearly and concisely Communicate with credibility and confidence Communicate high expectations Improve the effectiveness of communications and interactions with others Provide a intellectual atmosphere conducive to the stimulation and interchange of ideas Excel in communicating with individuals and small groups Conduct meetings that achieve results Make a strong impact at meetings Demonstrate strong committee procedures and techniques Excel in intercommunications and interactions Demonstrate sound negotiating skills Effectively communicate goals and interplay of ideas and concepts Effectively communicate management decisions to achieve understanding and acceptance. Effectively communicate upward, downward and laterally Communicate effectively both horizontally and vertically Develops and maintains two-way communications Keep other departments informed of developments affecting their function Communicate confidently with superiors, peers and subordinates Effectively communicate with co-workers Optimally utilize all channels of communications Demonstrate good judgement in selecting the proper mode of communication Know when to cover topics by letter or phone.
Make appropriate use of formal vs. informal communication Encourage open communication to achieve mutual understandings Demonstrate an ability to perform and communicate Competent communicator Ask penetrating questions Prevent unproductive responses Avoid communication breakdowns Make the best impression in all situations Demonstrate proper telephone techniques and etiquette Make effective use of the telephone and fax machine Effective explains and interprets organizational policies and procedures Effectively translates complex information into common terms Effective organization of ideas for logical presentation and acceptance. Respond quickly to all oral and written communications Excel in verbal and no-verbal communications Use proper oral and written language Possess a strong vocabulary Display productive assertiveness Assertive without being overly aggressive Convey an impression which reflects favorably upon the public relations of the organization Excel in dealing with the public Use communicative skills to bolster the organization’s image Promote organizational policies, the quality of its products and its reputation Demonstrate and convey a favorable image of the organization
COMPETENCY
Demonstrate competent performance Project a special competence Demonstrate a high level of expertise Demonstrate strong personal effectiveness Demonstrate strong interpersonal competence Believe in self Very confidant of abilities Uses abilities to the fullest Maximize personal strengths Excel in the effective application of skill Display a high level of technical competence Effectively blend management skills with technical expertise Combine technical competence with dependability and loyalty Demonstrate highly sophisticated skill and strategies Possess specialized skill Highly skilled in all phases of job Excel in operational skills
Willing to make difficult and unpopular decisions Assemble all available facts before making decisions Seek staff input for decision making Make sound decisions in the absence of detailed instructions Uses the most penetrating and objective evaluations to arrive at decisions Weigh alternative decisions before taking action Carefully evaluate alternative risks Practice sound risk taking Willing to take calculate risks Eager to take risks Exercise a wide range of decision making control Foresee the consequences of decisions Excel in foreseeing the effects of decisions Communicate decisions with confidence Demonstrate and ability to effectively influence key decision makers Make sound decisions under pressure Avoid haste decisions Concentrate on developing solutions Excel in seeking solutions Develop fresh solutions Excel in suggesting optional solutions Develop resourceful solution Support convictions with sufficient force Strive to improve decisiveness Encourage decision making at lowest possible level
DELEGATING
Delegate to improve organizational effectiveness Delegate to maximize organizational strengths Recognize the need to concentrate on people rather than tasks Recognize the importance of working through subordinates Encourage delegation Demonstrate effective delegation techniques Effectively delegate responsibility Give subordinates the authority needed to effectively carry out delegated responsibilities Encourage subordinates to solve their own problems Delegate with clearly defined responsibility and authority Provide subordinates with the resources needed to accomplish results Delegate while maintaining control Know when and what to delegate Delegate routine tasks to subordinates Make effective use of secretarial support Delegate to the proper person Effectively delegate unpleasant tasks Prevent reverse delegation May be delegated the broadest discretion Delegate to evaluate employee potential
Effectively assesses delegation capability Delegate to improve job satisfaction of subordinates Delegate to motivate Delegate to build subordinates
DEPENDABILITY
Is consistent, dependable and accurate in carrying out responsibilities to a successful conclusion Can be relied upon to meet schedules and deadlines Fully accepts all responsibilities and meets deadlines Meets logically developed priorities Achieves result when confronted with major responsibilities and limited resources Utilizes all available resources to achieve results Can be counted on to achieve results in emergency situations Is exceptionally reliable and trustworthy when given an assignment Uses proven methods and techniques to achieve results Displays a strong personal commitment to successfully completing all projects Displays rigid self-discipline Attains results regardless of task levels Meets responsibilities promptly Fulfills all commitments Meets expectations Is very dependable and conscientious Is a strong and reliable member of the department Is extremely reliable and supportive Can be relied upon to do the job and any other assigned tasks Is always fully prepared Can be relied on to successfully complete all assignments Consistently punctual Regular in attendance Effectively follow up assignments
DEVELOPMENT
Excel in selecting and developing individual with high potential talent Identify staff development needs Recognize development levels and ability levels of staff…and others Initiate and establishes personal growth and career path Excel in developing career development Plan for future career development and accomplishment Seek personal growth and development Understand personal strengths and weaknesses Successful at demonstrating the ability to develop from a specialist to a generalist
Regularly assess the development and effectiveness of subordinates Inspire subordinates to achieve their fullest potential Excel in developing mutual expectations Encourage broad development of employees Show genuine interest in employee progress Effectively tracks employee progress Deal effectively with different career stages of employees Excel in tapping hidden talents Exploit under-utilized capabilities Display and ability to turn weaknesses into strengths Turn potential into action Develop subordinates into higher achievers Cultivate strengths of subordinates Effectively develops employees Develop managerial candidates Encourage managers to develop subordinates Excel in developing synergy Give proper attention to personnel succession planning Develop qualified successors Encourage employees to acquire proper skills, attitudes and knowledge Encourage special preparation and training of personnel Use a wide variety of training methods Make effective use of role playing Improve the skills and develops talents of subordinates Successfully build subordinates Coach toward achievement Encourage employees to improve abilities for greater responsibility Excel in developing marginal employees Effectively recommend methods to assist subordinates in overcoming weaknesses Concentrate development on weak areas Encourage constructive actions by employees Assist subordinates in reaching new levels of skills, knowledge and attitudes Make winners out of subordinates Assist subordinates in applying new skills, techniques and understandings Facilitates learning Develop creative potential Profit form experience Build on strengths Reinforce positive behavior Reinforce employee strengths Build on the positive
EVALUATION SKILLS
Establish clear and meaningful criteria or standards for effective performance
Clearly establish performance objectives and evaluation criteria Establish credible standards Establish credible measurement methods Effectively and continually evaluate activities, programs and functions Continuously evaluate techniques and practices Effectively appraise departmental resources and skills Accurately monitor performance against objectives Effectively make quantitative determinations of ability Recognize high potential employees Identify individuals who have a capacity to perform Effectively identify goal achievers Produce highly accurate assessments Effectively assess employees resources Regularly assess growth Effectively track performance Accurately assess potential Accurately evaluate employee effectiveness Effectively assess the quality of work performed by subordinates Rate on the basis of performance and not personality Effectively re-evaluate others without creating resentment or negative responses Show significant frequency differences in appraising employees Give recognition to deserving individuals Effectively grant rewards on the basis of objective accomplishment Assign salary increases base on true performance Recognize special talents and capabilities of employees Understand accomplishments, strengths and weakness of employees Identify and discusses weakness of staff members Identify individual needing periodic retraining Direct performance appraisals toward the self- improvement of employee Effectively utilize performance reviews as a motivational tool Plan for appraisal interview Give proper attention to performance appraisal interviews Encourage and facilitates self-evaluation Effectively critique own work Benefit from constructive criticism Excel in establishing feedback systems for evaluating results Accurately measure and assess employee feedback
GOALS AND OBJECTIVES
Control the quality of the most crucial of all the variables contributing to the realization of departmental goals and objectives Excel in planning, forecasting, setting objectives and determining courses of action
Continuously find new and better ways of performing job Extremely active and eager to try new approaches Display ingenuity in anticipating and meeting unexpected situations Provide opportunities for initiative Gather and provide data in advance of need Plan and organize with little or no assistance Take action without undue haste or delay Do things without being told Have the quality of knowing what has to be done Take charge in the absence of detailed instructions Require minimum supervision
JUDGMENT
Excel in making appropriate judgements Can be entrusted to use good judgement Excel in developing new perspectives Follow a variety of approaches in activities and techniques Effectively diagnose situations or conditions Systematically evaluate options in terms of consequences Consider alternative courses of action Displays excellent intuitive judgement Exercise judgement on behalf of others Know basic management principles and methods Possess the knowledge to handle work of the most complex nature Clearly understand purposes, objectives, practices and procedures of department Display strong knowledge of responsibilities Thoroughly understand all aspects of job Understand needs and requirements of job Secure in job knowledge Very knowledgeable over a wide range of job responsibilities Have excellent “real world” experience Possess practical hands-on experience Demonstrate a strong, functional knowledge Display a broad application of knowledge Demonstrate strong technical and operational knowledge Exceptionally well informed Share knowledge for the benefit of employees Keep alert to current practices Demonstrate a comprehensive knowledge of the field Keep well informed on business, political and social issues
LEADERSHIP
Project self-confidence, authority and enthusiasm Demonstrate natural leadership ability Display leadership stature Demonstrates strong, dynamic leadership
Show dynamic leadership qualities Display the strengths of the exceptional leader Demonstrate imaginative leadership Display leadership traits appropriate to the situation Excel in training, leading and motivating people Effectively use power and influence Demonstrate decisive leadership ability Face problems with confidence and assurance Inspire confidence and respect Catalyst of success Radiate confidence Elicit confidence Effectively maintain leadership in a group environment Take charge Inspire the cooperation and confidence of others Emulated by peers and subordinates Display an ability to stimulate others Command the respect of others Earn the respect an loyalty of subordinates Command the attention of others Show appreciation for contributions and achievements Inspire new employees to become leaders Promote harmony and teamwork Promote group harmony Encourage team-building efforts Build a team spirit
LEARNING ABILITY
Show eagerness and capacity to learn Display an exceptional ability to learn new methods Display an ability to learn rapidly and adapt quickly to changing situations Respond promptly to changes and opportunities Respond quickly to new instructions, situations, methods and procedures Quickly grasp new routines and explanations Receptive to new ideas Keep alert to new learning opportunities Make effective use of hands-on learning Benefit from all learning situations Encourage a positive learning environment Promote a learning climate Stimulate curiosity to improve learning
LOYALTY AND DEDICATION
Loyal to organization, associates and subordinates Display absolute loyalty to superiors and to the organization Build loyalty in subordinates Increase superior’s strengths Show positive attitudes toward employer and employees Place organizational interest ahead of personal convenience
Display a renewed sense of purpose Committed to organizational goals Display a genuine interest in the organization Extremely dedicated Take pride in job Display a high degree of honesty, loyalty and integrity
MANAGEMENT ABILITY
Know when to seek help outside the organization Identify relevant and appraisable components of effective management Accurately assess management effectiveness Keep management informed on questions of policy Excel in obtaining management support Consistently prepare appropriate recommendations Keep management informed on questions of policy Excel in obtaining management support Consistently prepare appropriate recommendations Provide management with valid and reliable information for human resources planning Provide management with accurate information concerning the strengths and weaknesses of employees Effectively resolve conflicts between individual needs and requirements of the organization Respect both employee rights and management prerogatives Demonstrate an ability to overcome internal barriers Effectively solve problems that cross organizational boundaries Excel in resolving interdepartmental conflicts Obtain the full support of other departments Pull the organization together Recognize the important roles of responsibility, authority and accountability Hold subordinates accountable for results Relate consequences to accountability Demonstrate superior executive ability under a variety of circumstances Convey executive stature Display executive strength Show those qualities that make a manager forceful and effective Display attributes of an effective manager Show strong self management Effectively manage self Display effective managerial behavior Display an effective, productive management style Recognize the difference between managing and doing Avoid managing by crisis Excel in human resource management Challenging and inspiring manager Excel in solving people problems Excel in defining, measuring and increasing productivity
Achieve high productive output while maintaining high morale Keep employees aware of their importance to the organization Promote cooperative behavior and team efforts Build strong sense of teamwork and purpose Excel in tasks-oriented team development Obtain maximum team performance Achieve teamwork effectiveness Strive for maximum team performance Encourage efforts toward common goals Excel in developing synergistic strategies Maximize the use of company resources Account for effective and efficient use of personnel Provide subordinates with the resources needed to attain results Attain results through the proper direction of subordinates Give clear direction Develops a cohesive department effort Aware of potential contributions of department Maintain firm departmental control Adhere to all policies, procedures and rules of decorum Effectively enforce policies, rules and regulations Maintain high ethical standards Displays sound ethics Follow proper codes of conduct Effectively recognize the need to change Effectively manage change Implement change with minimal resistance Effectively deal with resistance to change Implement change with a positive impact Keep fully alert to the weaknesses, strengths, threats and opportunities facing the organization Excel in positioning for the future
MATURITY
Display a high degree of emotional maturity Excel in separating emotion from rationality Display emotional stability Display strong emotional control Cope constructively with emotions Keep anger under control Display mature reactions Maintain a mature attitude Maintain strong self-control Display superior emotional adjustments and stability Keep situations in proper perspective Display maturity in handling disappointments Respond positively on inconsequential issues
MENTAL CAPACITY AND APPLICATION
Grasp the most difficult concepts Display a depth of understanding
Demonstrate strong personal presentation skills Make lively and effective presentations Demonstrate excellent oral presentation skills Continuously strive to improve presentation skills Use visual aids effectively Communicate effectively with well designed materials Make effective use of charts, graphs, figures and illustrations Make effective demonstrations Negotiate with skill Display strength in negotiating Disagree without arguing Know how and when to say “no” Make effective use of questions Present ideas with power and persuasion Achieve creditability and persuasiveness Have excellent persuasive ability Use voice and body to effectively convince and persuade Skillful interviewer Make effective use of an extensive vocabulary Possess superior verbal understanding Use understandable language that is relevant and meaningful Excel in speech proficiency Eminently clear in verbal expressions Highly articulate Display clarity in expressing views State positions clearly Displays and ability to present views logically Speak at a pleasant tempo Enunciate clearly in a well-modulated voice Speak in a positive voice Make effective use of questions Present ideas with power and persuasion Achieve creditability and persuasiveness Have excellent persuasive ability Use voice and body to effectively convince and persuade Skillful interviewer Possess superior verbal understanding Use concise and clear language Use understandable language that is relevant and meaningful Excel in speech proficiency Eminently clear in verbal expressions Highly articulate Display clarity in expressing views State positions clearly Display and ability to present views logically Speak at a pleasant tempo Enunciate clearly in a well-modulated voice Speak in a positive tone
ORGANIZING
Effectively develop organizational capabilities and integration of objectives Develop programs to improve the effectiveness of the department and overall operation of the organization Build organizational effectiveness Excel in developing jobs, organizational structure and systems Keep organizational levels to a minimum Avoid over staffing Maximize organizational productivity Encourage cooperative block-ups Make the most of organizational energy and potential Make a substantial contribution to the growth of the organization Exert a positive influence on the organizational climate Deal effectively with organizational climate Displays a broad grasp of the organization Identify organizational needs Encourage accountability throughout the organization Display an organized approach to the job Organize work well Organize effectively to achieve greater results Demonstrate a systematic approach in carrying out assignments Very orderly an systematic Methodical in planning and performing
PERFORMANCE QUALITIES-GENERAL
Demonstrate consistently distinguished performance Generate greater success in highly complex situations Consistently exceed performance expectations Performance regularly exceeds job requirements Provide a competitive edge Not content with mediocrity Excel in cutting through confusion Turn risk situations into opportunities Not content with mediocrity Excel in cutting through confusion Turn risk situations into opportunities Turn competitive impulses into the most constructive channels Display industriousness, conscientiousness and diligence in performing tasks Possess all traits associated with excellence Excel in tedious research Recognize and accept personal assets and liabilities Display accurate self-perception of abilities Generate enthusiasm Extremely resourceful Recognize opportunities Demonstrate exceptional work habits Display strong work values
Work diligently Extremely industrious Display a high energy potential Display hard strong perseverance Display persistent attention to the job Is precise and efficient Display concentrated effort Display refinement, character and objectivity Display trust an confidence Demonstrate credibility Faces conflicts with confidence Complete with confidence Extremely self-confident Radiate self-confidence Demonstrate positive self-concepts Excel in self-discipline Capitalize on basic strengths Effectively apply skills Maintain a high degree of involvement Develop success oriented approaches Display positive approaches Turn negative into positive Display positive attitude toward job and others Display zest and pleasure in work Maintain an optimistic outlook when faces with difficulties Excel in handling tough situations Develop positive expectations Develop realistic expectations Very performance conscious Set high standards of personal performance Receive and carries out tasks in a cooperative manner An important contributor to the success of the department Share ideas and techniques Excel as a team player Project objectively Prevent personnel conflicts from reducing productivity Respond quickly to feedback
PERSONAL QUALIFICATIONS
Fair, cheerful and follows businesslike procedures to accomplish objectives Display a pleasant, cheerful disposition Display natural charm and charisma Display a pleasant demeanor Have a calm, even temperament Stable, patient and steady Relaxed, confident, enjoyable Polished and poised Very cordial Display social grace Warm and genuine Sincere Display positive responses to negative situations Display positive, friendly and relaxed attitudes
Use humor constructively Display keen wit Display a harmonious and cooperative spirit Possess a personal magnetism Display many positive character traits Display a winning personality Display a pleasing personality Display an enterprising personality Display an outgoing personality Display energizing optimism Project energy and enthusiasm
PLANNING
Establish strategic plans for future success Propose plans of action which are timely, and realistic and positive Plan with a fresh perspective Plan, organizes and completes tasks in the shortest, most efficient manner Effectively formulate strategies, tactics and action plans to achieve results Plan appropriate strategies to arrive at solutions Plan effectively for systematic results Excel in anticipating needs Develop innovative plans and solutions Meet or exceeds standards for major responsibilities or objectives on time or ahead of schedule Keep comfortably ahead of work schedule Translate planning into reality Effectively establish task priorities Formulate plans and envisions goals Develop rational planning techniques Effectively implement plans with harmony and cooperation Excel in developing action plans Develop sound action plans Effectively put plans into action Excel in formulating and executing strategies Excel in strategy and action Effectively translate ideas into action Excel in developing strategic aims Develop strategic aims Effectively plan to avoid future problems Prevent problems from occurring Excel in problem prevention Excel in anticipatory management Excel in anticipating reactions Anticipate and resolve conflicts Plan for predictable resistance Develop innovative strategies Develop positive strategies Develop effective strategies to attain good performance Create flexible plans to meet changing opportunities Constantly develop techniques to generate new strategic alternatives
RELATIONSHIP WITH OTHERS
Excel in effective human relations Understand human behavior Identify and understand personal values of superiors, subordinates, peers, and others Recognize the needs of others Display a high degree of recognition, acceptance and prestige in dealing with others Make favorable impression and easily gains acceptance by others Make the best impression in every situation Convey a positive personal image Excel in obtaining enthusiastic commitments Gain management commitments Well accepted by others under difficult circumstances Work harmoniously and effectively with others Get along well with others Develop a strong working rapport with others Develop positive working relationships Develop mutual support Build a close rapport Build trust and rapport Build a climate of trust Excels in trust building Promote relationships of trust and respect Develop interpersonal trust Develop relationships based on dependability and honesty Build on mutual dependence and understanding Understand and know how to get along with co- workers Work effectively with others Establish effective working relationships Promote harmony among associates Attract the favorable attention of superiors Build positive relationships with superiors Work effectively with multiple superiors Convey considerable influence with superiors Establish credibility with superiors and subordinates Interact effectively with peers Display unconditional positive regard Convey positive influences Display geniuses in dealing with others Convey a willingness to help Excel in promoting team efforts An excellent team worker Exceptionally willing and successful as a team worker Generate synergy Encourage organization-wide cooperation Promote participative approaches Extremely cooperative with associates Demonstrate an ability to relate Excel in sustaining concentration while avoiding confrontations
Working well in cooperating with others for the benefit of the organization Promote cooperation Cooperative and constructive Exercise considerable influence Demonstrate strong interpersonal skills Display and interpersonal regard Display positive affectivity Respect the opinions of others
RESOURCEFULNESS
Demonstrate self-reliance and resourcefulness Extremely resourceful and enthusiastic Maximize individual resources and energies Optimize the use of all available resources Make effective use of all organizational resources Achieve success when conformed with limited resources Effectively organize, assemble and arrange resources to meet goals Effectively match goals to resources Effectively match resources with objectives Effectively assess employee resources, strengths and competencies Develop resourceful solutions
RESPONSIBILITY
Devote appropriate attention to all responsibilities Accept responsibility for own decisions and those of subordinates Assume responsibility for mistakes and shortcoming or subordinates Willing to accept ultimate responsibility Accept responsibility for compliance with rules and regulations Continue to seek and accept responsibility Seize responsibility Thrive on responsibility Take positive action to meet growing responsibility Take positive action to meet growing responsibility Delegate responsibility effectively Especially effective in assigning responsibility Build personal accountability Display a willingness to face conflicts Accept new job assignments willingly View new assignment as an opportunity for growth
STRESS
Successfully cope with demands from superiors, subordinates and peace Successfully handle multiple demands from superiors and subordinates Perform effectively despite sudden deadlines and changing priorities
Effectively handle competing priorities Work effectively for multiple superiors Thrive on stressful situations Cope effectively with pressures and tensions Effectively handle stress and anxiety Handle crisis and emergencies with coolness Demonstrate coolness under stress Maintain coolness despite annoyances Show a strong resistance to annoyances Show finesse in situations of stress Perform well in crisis situations Perform well under pressure Work effectively in high pressure situations Work calmly in a turbulent environment Remain calm in crisis situations Remain calm under pressure Get things done calmly Display impressive poise under stress Show poise when under pressure Maintain personal composure in high stress situations Handle crises with composure Project composure Cope effectively with risk and uncertainty Adjust promptly and calmly to change Handle crises with composure Project composure Cope effectively with risk and uncertainty Adjust promptly and calmly to change Handle the unexpected with coolness Successfully cope with unlimited consequences Effectively manage stress Plan to deal effectively with anticipated stressful situations Capably handle potentially volatile situations Make positive use of stress to improve performance Make effective use of humor to ease tensions Remain in solid control Keep stress under control Gain control over job pressure Recognize the impact of stress and burnout on organizational effectiveness Know when to seek help Recognize the importance of sound physical and mental health for top performance Effectively balance the demands of job with private life
SUPERVISORY SKILLS
Effectively motivate subordinates to exert the effort necessary to attain organizational goals Excel in the supervision and leadership of subordinates Maintain a work situation which stimulates the growth of individuals Strive to make more meaningful and challenging contributions to the betterment of the department
Make certain that employees have a clear understanding of their responsibilities Effectively prevent over-staffing Establish realistic work demands Develop precise job expectations Divide work into manageable activities Ensure cost-efficient assignment of employees Effectively balance work flow Use job enrichment to improve productivity Expect and demand superior performance Place emphasis on results Excel in getting work done by others Optimize productivity Gain maximum productivity from employees Maximize the performance of people and equipment Make maximum use of personnel and equipment Give constant encouragement to subordinates Give constructive suggestions to subordinates Effectively coach subordinates toward achievement Bring out the best in employees Challenge the abilities of subordinates Recognize the important relationships between rewards, reinforcement and results Maximize the value of recognition and rewards Make effective use of constructive compliments Give proper recognition Excel in giving verbal praise Develop a climate providing motivation, participation and opportunities for employee initiative Promote an effective climate Encourage a climate for action Develop a spirit of teamwork Build cooperation Promote a comfortable, friendly organizational atmosphere Effectively communicate organizational policies and other information to subordinates Is readily accessible to subordinates Promote positive involvement Encourage active involvement of staff Receive full support from staff Stimulate individual participation Stimulate productive discussion sessions for positive action Effectively seek and obtain ideas Show concern for the employee as a person Hire qualified people Give helpful guidance to new employees Show a sincere interest in employees and the solution to their problems Excel in effective coaching and counseling of subordinates Effectively use counseling techniques and skills Inspire voluntary support and guidance to employees Lend supports and guidance to employees Assist employees in career assessments Give sound, practical advice
Maintain control over interruptions Effectively control telephone, visitors and other time traps Schedule all appointments Effectively use the calendar Effectively eliminate unnecessary paperwork Work smarter, not harder Make effective use of discretionary time Keep personal, family, and work life in proper perspective Avoid confusing activity with accomplishments
VERSATILITY
Possess many talents and capabilities Demonstrate competence in many areas Has the ability to perform a wide range of assignments Successfully handle multiple projects at the same time Display versatile expertise Demonstrate diversified skills Extremely versatile Effectively handle special assignments Display flexibility in adapting to changing conditions Effectively cope with accelerating changes Flexible and open toward change Extremely valuable In providing back-up support for other jobs
WRITING ABILITY
Write letters, memos and reports that command attention and achieve results Write with remarkable clarity and consistency Write precisely and effectively Write to convey a positive impression Write in a positive tone Write in a positive manner to reflect favorably upon the organization Write reports that achieve maximum impact Write with persuasion Write proposals that win approval Prepare persuasive presentations Prepare concise and meaningful reports Write to ensure readability Excel in converting complex information into simple, readable form Place emphasis on meaningful action words Possess a large vocabulary Demonstrate strong editing skills Demonstrate creative writing ability
HELPFUL ADJECTIVES
Absolute
Accurate Active Adaptable Adept Affirmative Alert Ambitious Analytical Articulate Calm Capable Challenging Charismatic Clear-thinking Cohesive Competent Complete Composed Comprehensive Concise Confident Conscientious Considerable Consistent Constructive Cooperative Courageous Courteous Creative Curious Decisive Dedicated Definite Dependable Desirable Determined Diligent Diplomatic Discreet Distinctive Dynamic Eager Effective Efficient Eminent Energetic Enlightening Enterprising Enthusiastic Excellent Exceptional Exciting Extra Extraordinary Extreme Factual Fair
Favorable Fine Flexible Forceful Foremost Forward-looking Frank Genuine Good-natured Great Hands-on Harmonious Helpful High High-tech Honest Imaginative Immense Important Independent Industrious Ingenious Innovative Involved Keen Knowledgeable Lasting Latest Logical Loyal Magnificent Major Maximum Meaningful Motivated Neat Objective Observant Open-minded Opportunistic Optimal Optimistic Orderly Organized Original Outstanding Patient Perceptive Perfect Persuasive Pleasant Poised Polished Positive Powerful Practical Precise
Predictable Productive Professional Progressive Prominent Proper Prudent Punctual Quick Rational Realistic Reliable Remarkable Resourceful Respectful Responsive Rigorous Self-confident Self-demanding Significant Sincere Sizable Sophisticated Sound Special Splendid State-of-art Stern Stimulating Strong Successful Superb Superior Supportive Systematic Tactful Tedious Thorough Trustworthy Trustful Ultimate Understanding Unique Unlimited Unusual Utmost Valuable Versatile Vibrant Vigorous Well-liked Wining Worthy Zestful
Expects Expedites Explores Expresses Faces Facilitates Focuses Follow-up Foresees Formulates Fosters Fulfills Furnishes Gains Generates Gives Grasps Guides Handles Helps Identifies Implements Impresses Improves Influences Informs Initiates Inspects Inspires Insures Interacts Interprets Interviews Investigates Issues Judges Keeps Knows Learns Maintains Makes Manages Meets Mobilizes Motivates Necessitates Negotiates Notifies Observes Obtains Operates Optimizes Orchestrates Organizes Overcomes Oversees Paces
Participates Perceives Performs Perpetuates Plans Possesses Practices Prepares Presumes Prevents Processes Produces Projects Promotes Proposes Provides Pursues Radiates Realize Receives Recognizes Recommends Records Reflects Regards Regulates Reinforces Relates Releases Relies Reports Represents Requires Resolves Respects Responds Reviews Revises Schedules Secures Seeks Serves Shows Solves Sparks Stimulates Strengthens Strives Studies Submits Supervises Supports Surmounts Surveys Sustains Takes Thinks
Tolerates Trains Translates Understands Uses Utilizes Verifies Vitalizes Weighs
PERFORMANCE RANKINGS
Exceptional Extraordinary Excellent Distinguished Outstanding Very good Good Superior Fair Satisfactory Sub-standard Unsatisfactory unacceptable
