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Postal Exam Questions with Answers
latest 2025
What does the T in GIST stand for? ✔️ Thank
What are the benefits of certified mail? ✔️ Proof of mailing, proof of delivery, signature collected on delivery
What service can be added to certified mail? ✔️ Return receipt and restricted delivery
What is Publication 52? ✔️ Hazardous materials manual
Certified mail can be added to? ✔️ First class and priority
How much additional insurance can be purchased with GXG? ✔️ $
What is the maximum length+girth for priority mail? ✔️ 108
If a standard post package weighs6 lbs and measures 95'' what surcharge pricing would be charged? ✔️ Balloon
HAZMAT materials include ✔️ Flammable, toxic, reactive, biological
What characteristics indicate a package may contain hazmat materials ✔️ DOT diamonds, preprinted markings on a box, unusual odor from package, return label from chemical company
What is proof of proper postal acceptance for packages bearing only stamps? ✔️ A green AV-SEC clearance stamp and a zero PVI strip
How much cash back can a customer get back with their debit card purchase? ✔️ $
What does the G in GIST stand for?
✔️ Greet
PACT act of 2009 prohibits ✔️ Mailing chewing tobacco and cigarettes
What cannot be purchased with a debit card? ✔️ Passport fees to the State Dept.
What limits the cash back option with a debit card? ✔️ Cash in clerks drawer, $50, no pin, no purchase
The 3 P's stand for? ✔️ Personal, professional, and postal
What forms of payment are accepted at the post office? ✔️ Cash, credit/debit card, personal/business checks, travelers checks, money orders
What is required to make a credit card valid? ✔️ A signature
When should a customer complete form 8105 A? ✔️ When cashing $10000 or more a day of money orders and purchasing $3000 a day or more of money orders
Money orders cannot be purchased with ✔️ Checks
Post office box rents are paid ✔️ Monthly, at window or online, by mail, every 3-6-12 months
Where can you find information about new products? ✔️ Email, postal bulletin, blue page, policy net, retail page, retail digest, news link
What features come with priority mail express? ✔️ $100 insurance, has tracking built in
What size does EDDM need to be? ✔️ Flat
The dimensional weight surcharge is charged to ✔️ Priority mail only, zones 5-8, over a cubic ft in volume
Priority international delivery service standard typically takes how many days? ✔️ 6-
✔️ 3-30 days
Balloon surcharge is charged to? ✔️ Priority zones 1-4, under 20 lbs, 84-108 in length plus girth
Tracking is for ✔️ Proof of delivery
How many different sizes of PO boxes are there? ✔️ 5
The essence of the postal brand ✔️ Relentless Simple Secure Personal
First impressions of our customers are their ✔️ Reality
GIST stands for ✔️ Greet, inform, suggest, thank
A need is ✔️ The desire to improve or accomplish something
What is the minimum size a letter we can accept domestically? ✔️ 3.5 x 5
Letters, flats, machinable parcels, irregular parcels, and outside parcels are ✔️ Processing categories
A mutual beneficial decision is ✔️ a good sale transaction
What is the maximum weight of a parcel? ✔️ 70 lb.
What determines mailability? ✔️ Minimum and maximum standards
What is the maximum weight for 1st class? ✔️ 13 oz.
What is the first product we offer? ✔️ Priority mail express
Which is an alternate access channel? ✔️ Stamps by mail, automated postal center, usps.com, atm
What is DMM? ✔️ The Domestic Mail Manual
What is the maximum weight for domestic mail? ✔️ 70 lb.
Is a signature required for arrivals insured for more than $200? ✔️ Yes
What service can be purchased after mailing? ✔️ None
What service is available with express mail? ✔️ Registered mail service
Domestic mail is acceptable for registered mail if the following packaging ✔️ Is in a priority flat rate envelope
Return receipt is available for ✔️ Express mail
Special handling is available for ✔️ All mail
Which class of mail is closed to inspection? ✔️ First class
Which service is not available with express? ✔️ Registered mail
Certified mail can be combined with ✔️ Return receipt and restricted delivery
Tracking is available for purchase with ✔️ Media mail
What size of mail can be sent EDDM? ✔️ 9x12 flat
Which classes of mail are open to inspection? ✔️ Media mail and standard post
