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Popeye’s Service Management
Assessment Questions and Answers
Graded A+
Washing your hands consistently throughout the day is an example ✔✔Leading by example
Website for the Voice of the Guest survey ✔✔tellpopeyes.com
To ensure you know deposit amounts ✔✔Purpose of cash accountability
To account for money removed from the cashier's drawer and placed in the safe ✔✔Purpose of the cash pull receipt
Signatures that must be on the cash pull receipt ✔✔Cashier and manager signatures
To account for all cash in the restaurant ✔✔Purpose of daily cash reports
To improve speed of service in the drive-thru ✔✔Purpose of ensuring you are staffed appropriately
Tool used to assign crew members to a station for a shift ✔✔Station chart
To determine possible theft ✔✔Purpose of the Deposit control log
To make sure your expectations were understood, our team can confirm their ability to meet your expectations and your team can express their concerns. ✔✔Purpose of asking your team questions when setting expectations
Tool you can use for guidance when checking to see if your team is delivering the Service Basics ✔✔Service Basics Observation Form
Times of day you should use the Daily Cash Report to record sales and cash history ✔✔Before opening, at shift change, and after closing
Guest needs these to redeem the Voice of the Guest incentive offer ✔✔Validation code and original receipt
