Policy and Procedure Template
Health education services are an integral component of the provision of care/services and as a
contracted FDR with SCAN managing the care of our members, we require that there be processes in
place outlining how our members are provided health education either through the medical group,
facility contracts or using SCAN health education resources. These requirements are outlined in the SCAN
Provider Operations Manual. In addition, SCAN has provided Health Education guidance and resources
on our Provider Website to support our provider partners. In an effort to assist you in meeting this
requirement, we have included the following Policy/Procedure template.
Policy Title:
Health Education Program
Policy Number:
Approval Date:
Date First Issued:
Impacted Department/Unit:
•
•
Title of Primary Owner:
Title of Secondary Owner:
•
•
Purpose of Policy
To outline the processes by which [Medical Group] ensures the provision of evidenced based and
current health education to patients.
Scope of Policy
This policy applies to the [Medical Group] Health Education Program.
Policy Statement
[Medical Group] will maintain processes that ensure the provision of appropriate, evidenced based and
current health education to patients in support of achieving behavioral change. The Health Education
Program [Select the appropriate method(s): may be provided directly by the group, through
established contracts (facilities, wellness centers, etc.), community resources, and/or other referral
processes as well as collaboration with the Health Plan]. Written materials provided are culturally and
linguistically appropriate based on patient needs. Patients are advised of the availability and how to
access Health Education through [Select the appropriate method(s): written communication, provider
website, etc.]
