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Perception - Organizational Behaviour - Lecture Slides, Slides of Organization Behaviour

Main topics of Organizational Behavior course are: Communications, Conflict, Creativity, Cross Cultural, Decision Making, Diversity, Groups and Teams, Organization Learning, Leadership, Motivation, Organization Culture. Key points of this lecture are: Perception, Attribution, and Learning, Internal Processes, Information Retrieval, Perceptual Defense, Self-Fulfilling Prophecy, Stereotyping and Halo, Filtering Process, Expectancy, Pygmalion Effect

Typology: Slides

2012/2013

Uploaded on 08/31/2013

devvrata
devvrata 🇮🇳

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Perception, Attribution, and Learning
Internal processes dealing with individual
information retrieval, storage, recall, and use
Processes
Perception
Attribution
Learning
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Perception, Attribution, and Learning

  • Internal processes dealing with individual

information retrieval, storage, recall, and use

  • Processes
    • Perception
    • Attribution
    • Learning

Perception

Stereotyping and Halo

  • Stereotyping
    • The application of a standardized impression of a (readily discernable) group of people to influence our perception of the traits or behavior of a particular individual. Basically, generalizing about many from one or a few
  • Halo
    • Allowing one characteristic of an individual to form our perception of all of that individuals’ characteristics.

Projection, Primacy and Selective

Perception

  • Projection
    • Blaming our problems on others or attributing our feelings to other people.
  • Primacy and recency
    • First impressions count; the most recent thing you see or hear is what you remember.
  • Selective perception
    • The filtering process, including both selective attention and selective retention.

Pygmalion, or The Self-Fulfilling

Prophecy

  • The Pygmalion Effect refers to the phenomenon where an individual - for example, an employee - performs at a level consistent with another person’s - for example, a manager’s - expectations
  • Original classroom research
  • How?
    • Attribute subordinate success to their own efforts
    • Warmer, more supportive climate
    • Set higher expectations

Attribution

  • Internal vs. external

attribution

  • Internal: success through own abilities and efforts
  • External: success through luck or others’ help

Success Failure

Self

Others

Types of Learning

  • Short term vs. long-term
  • What is learned:
    • Declarative knowledge
    • Procedural knowledge
    • Cognitive strategies
    • Motor skills
    • Attitudes

Training Transfer

  • Similarity between training and work settings

and tasks

  • Adequate opportunity to practice during

training

  • Provide a variety of stimulus situations or

settings during training to allow trainees to

learn to generalize

  • Teach general principles

Impression Management

  • Self-enhancing techniques
    • Presenting self in favorable light
  • Other-enhancing techniques
    • Designed to win others’ approval
    • Flattery (honest or not…)