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PA Motor Vehicle Physical Damage Appraiser -
Practice Exam Questions | 100% Correct
Answers | Verified | Latest 2025/26 Version
True or False: Each appraiser, while engaged in appraisal duties, must carry his/her appraiser's license & display it to an owner of the vehicle or shop upon request: - ✔✔true What are the number of business days you have per Act 361 to inspect vehicle? - ✔✔ 6 How many days after an inspection should a total loss be offered to the owner? - ✔✔ 5 Aftermarket parts can only be used when? - ✔✔The parts are listed and coded in the estimate What is aftermarket and why is it considered aftermarket? - ✔✔"nonoriginal equipment manufacturer (non-OEM) replacement part, either new or used, for any of the nonmechanical parts that generally constitute the exterior of the motor vehicle, including inner and outer panels." a) Generic version - made by vendor for manufacturer. Vendor also makes generic version of same part. New part - never used. A/M What is the duty of the claimant after the loss? - ✔✔Provide a date, time and facts of the loss True or False: Appraisals should always be signed by the appraiser? - ✔✔True What is betterment? - ✔✔The act or process of improving something. When a part is used on a car that makes the car more valuable than it was prior to the loss. Which would be an example of an additional interest to the policy? - ✔✔Lienholder Which is not a peril in reference to auto insurance? - ✔✔Wind/hail is not a peril (fire, theft and collision are perils) ( Another exam has collision as the answer?)
What is a peril? - ✔✔Something that may cause injury, harm or loss. (on another exam answer- Damage to another person, damage to another vehicle & cause of loss ) An appraiser's license shall expire annually at midnight on this day? - ✔✔June 30 Who determines the amount of damage to the vehicle? - ✔✔Appraiser What does an adjuster do - ✔✔"A natural person in this Commonwealth who makes appraisals of motor vehicle physical damage." How old do you have to be to get your PA appraiser's license - ✔✔ 18 years old If your appraiser's license is expired more than 60 days, what do you have to do - ✔✔Re-take test Which one of the following components is NOT considered part of the vehicle's front end? a) Grille b) Fenders c) Floor Pan d) Hood - ✔✔c) floor pan Which one of the following answer choices lists the three components that make up the front end sheet metal of an auto? a) Grille, hood and fenders b) Grille, hood and headlamps c) Fender skirt, fender outer panel and strut tower d) Moldings, ornamentation and grille - ✔✔a) Grille, hood and fenders Which one of the following answer choices lists the two components that are part of a hood's lock assembly?
Which one of the following is NOT a purpose of pillars? a) Provide support for the front end b) Provide support to the roof c) Serve as mounting posts for door hinges d) Serve as mounting posts for door lock strikers - ✔✔a) Provide support for the front end What component runs underneath the doors between the front and rear fenders on the left and right sides of the vehicle? a) Firewall b) Cowl c) Floor pan d) Rocker panel - ✔✔d) Rocker panel What component forms the housing for the rear wheels? a) Quarter panels b) Quarter wheelhouses c) Sail panels d) Fenders - ✔✔b) Quarter wheelhouses Moldings that are positioned just below the window openings are called moldings. a) Belt b) Wheel opening c) Side d) Trim - ✔✔a) Belt A car's quarter panel would NOT include which of the following components? a) The cowl b) Wheel opening, side or belt moldings
c) Side marker lamp d) Fuel door - ✔✔a) The cowl What component forms the rear side of the automobile? a) Pillars b) Quarter panels c) Fenders d) Quarter wheelhouses - ✔✔b) Quarter panels The fabric or cardboard-like lining that covers the inner roof panel and roof bows is called the a) Vibration damper b) Scalp molding c) Headliner d) Insulator pad - ✔✔c) Headliner What component found below the rear window on the inside of the vehicle serves as a shelf and provides internal bracing? a) Firewall b) Rear lower body panel c) Rear upper body panel d) Rear package shelf - ✔✔d) Rear package shelf What component combines the deck lid and stationary back glass into a single assembly that lifts up like a deck lid? a) Sail panel b) Tail panel c) Hatchback d) Fender - ✔✔c) Hatchback
d) Energy absorbers - ✔✔b) Crush zones Which one of the following components is NOT part of a unibody structure? a) Strut towers b) Unirails c) Frame d) Radiator support - ✔✔c) Frame An automobile that has a separate substructure to which the various front end, body and mechanical parts of the vehicle are bolted is called a/an a) Unitized vehicle b) Unibody c) Conventional frame vehicle d) Channel vehicle - ✔✔c) Conventional frame vehicle On a unibody car, the lock pillar is also known as the a) Quarter pillar b) B pillar c) C pillar d) A pillar - ✔✔c) C pillar The connecting rod links the piston to the a) Crankcase b) Piston rings c) Crankshaft d) Cylinder - ✔✔c) Crankshaft What component transforms the rotary motion of the crankshaft into up-and-down motion, thus causing the intake and exhaust valves to open and close?
a) Camshaft b) Piston c) Engine block Cylinder - ✔✔a) Camshaft What type of engine has 6 cylinders arranged so that the cylinders are upright and in two rows angled towards each other at the bottom? a) In-line 4 b) In-line 6 c) V- 8 d) V- 6 - ✔✔d) V- 6 Which one of the following answer choices lists the three basic components in a car's computer system? a) Valves, rods and pistons b) Sensors, actuations and sprockets c) Sprockets, cams and sensors d) Sensors, computer and actuators - ✔✔d) Sensors, computer and actuators What component in a car's computer system makes physical adjustments to change how a particular mechanical system operates? a) Actuator b) ECM c) Computer d) Sensor - ✔✔a) Actuator Which one of the following components is NOT considered part of the fuel system? a) Exhaust manifold b) Intake manifold c) Air cleaner
Which one of the following answer choices lists the three systems that are all considered part of the car's electrical system? a) Ignition, heating and air conditioning b) Charging, exhaust and ignition c) Emissions control, starting and charging d) Starting, charging and ignition - ✔✔d) Starting, charging and ignition Which one of the following is NOT part of the auto's charging system? a) Ignition coil b) Voltage regulator c) Battery d) Alternator - ✔✔a) Ignition coil What is the purpose of the starter motor? a) Distribute voltage to the spark plugs b) Allow the car to be started only when it is in neutral or park c) Store electricity d) Turn the engine over - ✔✔d) Turn the engine over
- The alternator, voltage regulator, battery and ammeter are all part of which electrical system? a) Engine cooling b) Charging c) Ignition d) Starting - ✔✔b) Charging Which one of the following is NOT part of the auto's starting system? a) Starter solenoid b) Spark plugs c) Battery
d) Ignition switch - ✔✔b) Spark plugs Which one of the following components is NOT part of the radiator support? a) Radiator b) Lower tie bar c) Upper tie bar d) Side bafles - ✔✔a) Radiator Which one of the following is NOT a part of an air conditioning system? a) Water pump b) Compressor c) Receiver-dehydrator d) Evaporator - ✔✔a) Water pump In an automatic transmission, the clutch is replaced with a a) Power booster b) Torque converter c) Master cylinder d) Differential - ✔✔b) Torque converter In front wheel drive cars, what component combines the differential and transmission into a single part? a) Bell housing b) Transaxle c) Constant velocity joint d) Torque converter - ✔✔b) Transaxle A transaxle, half shaft and constant velocity joints are found in what type of drive train? a) Rear wheel
Which one of the following front suspension systems is not used on passenger cars but is used on some trucks? a) McPherson strut b) Torsion bar c) Ball joint d) I-beam - ✔✔d) I-beam Independent front and rear suspension systems a) Prevent the wheels from moving up and down on their own b) Allow each wheel to move up and down on its own c) Are rarely used on passenger cars d) Connect both sides of the suspension to a single axle. - ✔✔Allow each wheel to move up and down on its own Which one of the following items is NOT included in a rear McPherson strut suspension system? a) Lower control arm b) Ball joint c) Coil spring d) Upper control arm - ✔✔d) Upper control arm A drum brake does NOT include a) Brake shoes b) A Caliper c) Brake linings d) A brake backing plate - ✔✔b) A Caliper What component found on power braking systems uses the engine to create a vacuum, allowing the driver to depress the brake pedal with less pressure? a) Master cylinder b) Hydraulic cylinder
c) Power booster d) Pinion gear - ✔✔c) Power booster The two most common types of brakes are a) Master brakes and power brakes b) Drum brakes and disc brakes c) Caliper brakes and disc brakes d) Drum brakes and master brakes - ✔✔b) Drum brakes and disc brakes Which one of the following is NOT included in a typical anti-lock brake system? a) Hydraulic actuator b) Bead c) Anti-lock brake control module d) Wheel speed sensors - ✔✔b) Bead The two major components of a disc brake are the a) Brake pad and piston b) Caliper and disc c) Cooling fins and disc d) Disc and brake pad - ✔✔b) Caliper and disc
- Which one of the following is NOT a component of a tire? a) Tread b) Felloe band c) Sidewall d) Bead - ✔✔b) Felloe band What is the purpose of antuomatic seat belt and air bag systems?
When welding metal on metal, what do you need to do? - ✔✔Use corrosion spray What needs to be replaced in a total loss? - ✔✔Answer is air bag regulator, per P-pages How to measure to knuckle? - ✔✔Use a square/straight edge What makes up components of a MacPherson strut? - ✔✔a) Lower control arm b) strut coils/springs c) tie rod d) steering arm e) strut towers 3 Types of suspensions: - ✔✔a) MacPherson (uses 1 lower control arm) b) SLA (uses 2 control arms, upper and lower) c) I-Beam (uses an i-beam shaped bar - only used in trucks) Name component in a ball joint suspension assembly (SLA) - ✔✔a) Upper control arm b) Tie Rod c) Spring d) Lower control arm e) Sway bar f) Upper plate g) Coil spring h) Strut i) Drive shaft What keeps tire on the rim? - ✔✔Bead (know what the bead is since the description is in the question)
What does the camshaft do? - ✔✔Operates the valves in an internal combustion engine What does the crank shaft do? - ✔✔Mechanical part that moves the pistons in a rotational motion What is the serpentine belt? - ✔✔Single, continuous belt used to drive multiple devices in an engine. Drives the alternator, power steering pump, water pump, A/C compressor, air pump, etc. What component controls the movement of a door glass - ✔✔Regulator What holds the body to frame of vehicle? - ✔✔Anchors What can you use to see if a car has clear coat? - ✔✔Sandpaper What does the "B" in B code on tires stand for? - ✔✔Bias Why do you blend a panel (why is it important)? - ✔✔for color match What are the following? (match) a) Run channel (drip channel) 1. runs below window/window rests in sash channel b) Sash channel 2. molding on the outside of window ( at belt height) - not the body side molding which is lower on the door for decoration c) Belt molding 3. rubber strip that runs along the top of the door to prevent water from getting in and reduces sound - creates a tighter seal between door and roof - ✔✔a) 3. b) 1. c) 2. What cars have B pillars - ✔✔ 4 door cars What type of vehicle construction uses the core and body panels for structural support? - ✔✔Unibody
A vehicle with no side air bags has the driver's side air bag mounted to what? - ✔✔Steering wheel What does the 1st number of the VIN indicate? - ✔✔Origin of assembly plant where vehicle was assembled. What does the 10th number of the VIN indicate? - ✔✔Manufacturing year The sector gear is connected to the sector shaft which connects to what part of the steering assembly? - ✔✔Steering arm What is the outer most part of the sealed beam? - ✔✔Headlamp Bezel What does R & R stand for? - ✔✔Remove and replace Why should you know the options on vehicle? - ✔✔Could impact total loss vs repair
- Significant damage to front and rear door - what is almost always damaged? a) Broken windshield b) Broken backglass c) Broken quarter glass d) Center pillar - ✔✔d) Center pillar What does R & I stand for? - ✔✔Remove and install What does LKQ stand for? - ✔✔Like, Kind and Quality Which part of the car is eliminated when the car has electronic fuel injection (EFI)? - ✔✔Carburetor What component transfers battery power to the starter? - ✔✔Solenoid
Which part turns AC power into DC power? - ✔✔Alternator Question on a business policy... what would cover theft, fire, etc? - ✔✔Answer is other-than-collision (comprehensive) Electric/Hybrid cars. What color is the cord? - ✔✔Orange Ignition, alternator and solinoid - What do they have in common? - ✔✔Battery When back glass and trunk lid are in 1 assembly, what is it called? - ✔✔Hatchback LKQ Radiator - what do you need to do before installing? - ✔✔Flush and charge When does the high mount lamp come on? a) Braking b) Nuetral c) Turning on blinker to indicate a turn d) ??? - ✔✔a) Braking Which of these would be covered under collision coverage? a) Your vehicle slides on the road, then hits something then something else happens b) A bird flies into your window c) You hit a cow that wandered into the road d) Your vehicle is swept away in flood water - ✔✔a) Your vehicle slides on the road, then hits something then something else happen Rear rail damage. When does rail have to be replaced? a) Sway
