Download PA Vehicle Appraiser License Exam Prep: Q&A Testbank 2025/26 and more Exams Engineering in PDF only on Docsity!
PA Appraisers License Testbank | 100% Correct
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How is a diamond condition fixed? - ✔✔By pulling the damage for length. Diamond is a length condition. When measuring a unibody vehicle, it is discovered that the left front rail is 111mm from spec in width. What condition is this? - ✔✔Width is calculated from the center out, so a value of - 111mm on the left rail shows sway to the right and in toward centerline. A collision damaged vehicle is discovered to be down in height at opposite end of the center section. - ✔✔Twist condition. When diagnosing the damage to a full frame assembly on a sport utility vehicle, it is determined that the left side frame rail is higher than the right side frame rail. Technician A says the damaged state is known as a twist condition. Technician B says a sway condition exists. Who is right? - ✔✔Tech A. When a frame rail's relationship to the vehicle centerline is changed, such as pushed either to the left or right, the condition is known as sway. "Twist" is referred as the condition of the frame when entire sections are driven higher or lower than the opposite side. Metal fillers contain different ingredients that provide fillers with special properties. - ✔✔Fiberglass offers more resistance to moisture HSLA - ✔✔High Strength Low Alloy When replacing the floor pan in the trunk area, what joint should be used to join the new pan to the existing floor? - ✔✔An overlap joint When acoustical foam is removed during the repair: - ✔✔It must be replaced with acoustical foam. When setting up a three-dimensional measuring system, it should be setup on an undamaged area. - ✔✔Starting in the center section is the correct method.
What is the plastic Black box in rear of the car? - ✔✔Vapor Canister Grinding or squeaking from wheel is a sign of what? - ✔✔Bad Bearings The insurance commissioner is responsible for everything except? - ✔✔Endorsing an insurance company How do you tell when a ball joint is bad? - ✔✔Measure fixed points from knuckle to rotor What makes the windows go up and down? - ✔✔Window regulator What panel needs to get removed is there is damage to the quarter panel? - ✔✔The taillight Actuator - ✔✔Tells something to do something Sensor - ✔✔Take reading and tell when something is wrong What is Urethane Paint? - ✔✔Better than acrylic, extremely durable, and resists chipping; easier to apply What makes up the body of the vehicle? - ✔✔Anything that is welded together Who has the first right to salvage? - ✔✔The insurer What components make up a unibody? - ✔✔Last answer, longest answer on exam question What needs to be on an appraisal? - ✔✔A license number The photo of the Buick sedan with a rear fixed axle: - ✔✔Two wheel alignment
What is a MacPherson Strut? - ✔✔- Front suspension system in newer vehicles
- Single control arm-connects to body directly
- Pros - cheap, simple, lighter
- Cons - only used on unibody vehicles; Taller, no camber gain.
- 3 of the multiple choice answers say 2 arms. Choose the option with 1 arm. On the picture of the flares with the truck, why don't you refinish the flares? - ✔✔The flares come in the color that they are made in. If there is possible frame damage, what should you write on the estimate? - ✔✔Setup and measure What is the part of the tire that contracts the rim of the wheel? - ✔✔Bead How do hood assemblies come? - ✔✔Welded together, sometimes hinges come with it. Where is the heater core located? - ✔✔Under the cowl How do you repair the tiny holes on the white car's rear bumper? - ✔✔Lord fuser, plastic welder What does the photo of the BMW SUV with the independent suspension need? - ✔✔needs a 4 wheel alignment What dives the floor pan strength? - ✔✔The Inner rocker panel What is the EGR Valve? - ✔✔Exhaust Gas Recirculation- regulates the flow of exhaust gas into the intake The voltage goes from the distributor to the cylinder by - ✔✔The spark plugs
If you have to remove tail light, what is removed first? - ✔✔The interior trim What kind of suspension is on the Toyota pick-up truck? - ✔✔Leaf spring What tool fixes tailpipe damage? - ✔✔The tailpipe expander What can commisioner impose administrative penalties for? - ✔✔Violating rules If only the dog leg is damaged, what do you allow for? - ✔✔Sectioning What must you consider to finish a bumper with minor scratches (gray car)? - ✔✔Blend into quarter panel How do you repair a headlight with scratches? - ✔✔Sand paper and buffering If replacing a door with tint...? - ✔✔LKQ Door could be marked up in price What comes with the floor? - ✔✔Rails What is the max fine for violating insurance law? - ✔✔$ How old to be an appraiser? - ✔✔ 18 Why dpm't you finish the quarter panel and bumper the same? - ✔✔Because the are made of different materials What is a serpentine belt? - ✔✔continuous belt that drives multiple devices in the engine (alternator, power steering, water pump, and AC compressor)
What is the white box in the front of the car? - ✔✔Washer fluid reservoir What is not covered on a commercial policy? - ✔✔Expected/intended injury What is a CV joint? - ✔✔Constant Velocity Joint- located at either end of the axles and transmits power while enabling suspension movement What role does oil play in the engine? - ✔✔Lubrication to protect from friction What do you allow more time for? - ✔✔Corrosion protection What device starts the spark plug firing sequence - ✔✔Camshaft sensor How can you tell if the white car has scratches? - ✔✔Use grid paper to see if lines change? When does an appraiser's license end? - ✔✔June 30th ad Midnight If you renew your license on time? - ✔✔You get a new expiration date but not a new effective date What happens if you wait more than 80 days after your license expiration? - ✔✔You must retake the test and pay for a new license If a car is stoeln and gets into a collision accident? - ✔✔Comprehensive/other than collision coverage An appraiser should try to negotiate repair price with...? - ✔✔Any shop chosen by the insured Why does an insured have a deductible? - ✔✔To stop them from claiming minor accidents, to make sure they don't receive more than 100% payment from the loss
If an appraiser is at a shop and suspects alignment issues, what should they request? - ✔✔Wheel alignment grid Red car- what do you remove to repair the door? - ✔✔The door handle What do you use for a frame pull for the quarter panel? - ✔✔Full Frame Bench or mini frame bench Mash - ✔✔Rails pushed in Sag - ✔✔rails pushed down Sway - ✔✔pushed to the side D&R stands for - ✔✔Drop and reconnect What does the Driveshaft do? - ✔✔Connects engine to a differential on rear or 4 wheel drive vehicles What makes up the head lamp assembly? - ✔✔Lamp, bulb, lens, and frame What is the vehicle header? - ✔✔Structural roof beam between front windshield and rear window What is the stated amount on a commercial policy? - ✔✔Policy limit, ACV, or like kind and quality whichever is less What is a transfer case? - ✔✔Part of the drive train or 4 wheel/all wheel drive Purpose of Energy absorbers - ✔✔Developed to reduce collision shock
What should you disconnect when you have to weld? - ✔✔ECM or electricity/battery What would be cause for replacing a wheel? - ✔✔Deep scratch What makes up a deck lid? - ✔✔Entire deck lid with hinges come separately When ordering the parts below, what must you consider - ✔✔If the floor pan is included with the rail What kind of pull to fix quarter panel dent/damage? - ✔✔Mini frame bench Scion tire- all black and edges were scraped; what kind of wheel is this? - ✔✔Aluminum What 2 things send power to a manual engine? - ✔✔Clutch and driveshaft what kind of metal does NOT allow for welding and heat? - ✔✔High Strength Steel Tempered Glass - ✔✔§ Disintegrates upon impact into dull-edged pebbles § Tempering makes glass 5 - 10x stronger than non-tempered glass § Tempered glass is processed through a special heating and quickly cooled process Laminated windshield glass serves the safety of the vehicle and occupants because - ✔✔§ Laminated glass consists of a double layer of glass with a thin sheet of vinyl in between. § Lamination occurs by applying heat and pressure to the three layers. § Upon impact, the broken pieces adhere to the vinyl inner lining. What component combines the deck lid and stationary back glass into a single assembly that lifts up like a deck lid? - ✔✔Hatchback
The front wheel alignment on most unibody vehicles is only as good as: - ✔✔The dimensional accuracy of the body structure, even the upper body dimensions. The vehicle has rear-end damage and the fuel tank needs to be replaced. What else could be damaged? - ✔✔The fuel level sender The evaporated emission control system is designed to: - ✔✔Capture fuel vapors and route them to the engine to burn. The complex carburetor required five different circuits to handle operating requirements: - ✔✔Main circuit idle circuit accelerator pump power enrichment circuit choke. What type of steering is the worm gear found? - ✔✔re circulating ball steering The component of the vehicle that filters out pollutants from the exhaust system is: - ✔✔The catalytic converter When the brakes are applied, which part forces fluid to the master cylinder? - ✔✔Solenoid valve Independent front and rear suspension systems: - ✔✔Allow each wheel to move up and down on its own. What is the proper brake fluid to use on most vehicles? - ✔✔DOT 3 and DOT 4 NOTTTTT DOT 5 What are the two components of the hood's lock assembly? - ✔✔Pop-up spring and safety catch.
§ Caliper § Brake linings § Brake backing plate The two main components of a disc brake are the: - ✔✔Caliper and disc (rotor) The sound-deadening panel that is sometimes attached to the inner hood panel is the: - ✔✔Insulator pad What is a "ball joint"? - ✔✔A suspension component that allows for pivotal and rotational movement of the wheel. What body part is located under the doors? - ✔✔Rocker panel ECM - ✔✔Electronic Control Module Components of the exhaust system - ✔✔Exhaust pipes, exhaust manifold, catalytic converter, mufler, tailpipe What is NOT included in a rear McPherson strut suspension system? - ✔✔§ Upper control arm § What are the three most commonly used suspension systems? i. MacPherson, Independent, Chapman What is the purpose of an auto's thermostat? - ✔✔To block the flow of coolant to the radiator until the engine has warmed up. In a manual transmission the engine is connected to the transmission by: - ✔✔The clutch In an automatic transmission, the engine is connected to the transmission by: - ✔✔The torque converter
The one piece unit, which holds the headlamp assembly, consists of: - ✔✔Lamp, bulb, lens, and frame Which engine part supplies the spark that ignites the air-fuel mixture? - ✔✔Spark plug A vacuum booster is a component of: - ✔✔The braking system. The vacuum booster makes the brake pedal easier to press. On a unibody car, the pillars are also known as - ✔✔§ A pillar - Hinge § B pillar - Center § C Pillar - Lock There are two basic full frame designs. - ✔✔§ Ladder § Perimeter There are three full frame rail configurations - ✔✔§ Open "C" channel § Closed "C" channel § Box frame The part of the vehicle door where the key is inserted is called: - ✔✔Door lock The two components of a bumper's substructure that provide collision protection are: - ✔✔Reinforcement and energy absorbers The unibody frame construction is lighter than a conventional frame because: - ✔✔The manufacturing process combines sheet metal body parts with stress bearing elements to form the body and chassis as a single unit. Which of the following are not considered part of the roof of a vehicle? - ✔✔The front and rear windshield.
In an automatic transmission, the shift lever connects to the: - ✔✔manual valve Which part of the vehicle converts AC power to a direct current (DC)? - ✔✔Alternator The amount of time the fuel injector stays open is called: - ✔✔Pulse width In rack and pinion steering, what moves the rack? - ✔✔Pinion gear Window glass fits into components called: - ✔✔§ Sides: Run channel § Bottom: Sash channel When appraising salvage, all of the following must be provided by the consumer EXCEPT: - ✔✔Date and location of receiving the salvage bids In the event of a TL on a commercial auto policy with the "stated amount" endorsement, the amount payable would be: - ✔✔The policy limit, ACV, or LKQ, whichever is less. In the case of a total vehicle loss, the adjuster will pay the insured: - ✔✔§ Use the most recent publication of an "Official used Car Guide" § Replacement value of a vehicle in LKQ if current model year. § Use the dealer quotation method. If the salvage value is listed, the appraiser must disclose to the consumer in writing: - ✔✔§ The name & address of each salvage bidder. § The amount of the bid. § The expiration date of each salvage bid known. Define ACV (Actual Cash Value) - ✔✔§ The replacement cost less depreciation.
If an appraiser uses the guide source method in determining a vehicle's value, which of the following does not apply? - ✔✔§ The insured's auto physical damage deductible § The cost of the repair or damage What is not included in the calculations of a property loss negotiation? - ✔✔§ The value of the salvage. Salvage belongs to the insurance company. Once completed, a total loss evaluation report must be sent to the consumer by the appraiser within: - ✔✔§ 5 working days Anyone who threatens, forces or corruptly influences, obstructs or impedes the due and proper administration of the fraud law relating to the insurance business may be fined and/or imprisoned up to:
- ✔✔ 10 years An appraiser is permitted to receive, directly or indirectly, any gratuity or other consideration in connection with his appraisal services from: - ✔✔§ His customer, but only If self-employed An attorney will provide notice of deposition to an individual when the attorney wishes to secure from that individual: - ✔✔§ A recorded statement under oath A policy has replacement cost for damaged carpet and counter tops. If replacement will not match up in quality and appearance with the undamaged property, what must the adjuster do? - ✔✔§ Replace the damaged carpet and countertops and some of the undamaged property within reasonable site lines Anyone who threatens, forces or corruptly influences, obstructs or impedes the due and proper administration of the fraud law relating to the insurance business may be fined and/or imprisoned up to:
- ✔✔ 10 years All of the following are claim settlement options for property, EXCEPT: - ✔✔Value as established by the insurer. Unless prevented by intervening circumstances, once the assignment to the appraiser has been made, inspection of the vehicle must be made within: - ✔✔6 working days
§ Hospital bills § Pain & suffering § Rehabilitation An insured auto dealer has purchased garage policy physical damage coverage against specified causes of loss. Which of the following losses will be covered by the policy? - ✔✔§ Vandalism, Explosion, Fire § NOT: Damage resulting from the collision of the truck carrying a covered auto with another vehicle. An accident reconstructionist is an expert used by insurance companies and plaintiff lawyers to: - ✔✔Thoroughly examine the accident scene and conduct the appropriate tests to reach a reasonable conclusion as to causative factors. Standards for prompt investigations and fair and equitable settlements: - ✔✔Unreasonable travel: No person may require a claimant to travel unreasonably either to inspect replacement vehicles, to obtain a repair estimate or to have the motor vehicle repaired at a specific repair shop. An application for an appraiser license may be denied for: - ✔✔§ The applicant has been denied a license or has had an existing license revoked in another state. § The applicant has pleaded guilty, entered a plea of nolo contendere or has been found guilty of a felony in a court of competent jurisdiction, or has pleaded guilty, entered a plea of nolo contendere or been found guilty of criminal conduct which relates to the applicant's suitability to conduct motor vehicle appraisals. § The applicant does not possess the professional competence and trustworthiness required to engage in conducting motor vehicle appraisals. Which of the following terms would be closely associated with estoppel? - ✔✔Waiver. Under estoppel, a principal waives the right to assert a fact that is inconsistent with a fact asserted by its agent. Which of the following statements is NOT correct regarding proof of loss? - ✔✔It is completed at the option of the insured.
If an adjuster takes a statement from a claimant, witness, or insured, and the claimant, witness, or insured requests a copy of the report, the adjuster must: - ✔✔Provide a free copy, along with a transcript. Any applicant who fails to pass the appraiser examination will not be eligible to retake an examination for: - ✔✔30 days. An insured would like to cover hired autos under his commercial automobile policy. How can this be accomplished? - ✔✔By adding symbol 8 to the declarations page Under a commercial auto policy, which provides the broadest coverage? - ✔✔§ Comprehensive § NOT: Named perils, Broad named perils. What qualifies for the Transportation Expense coverage? - ✔✔§ Car rental fees incurred due to damage to the covered auto. § Loss of use expenses for which the insured is liable because of damage to the covered auto. A release becomes settled when: - ✔✔The settlement check is cashed. In PA, a consumer reporting agency may list all of the following information about a consumer: - ✔✔§ Adverse credit information occurring within 5 years before the report. § Bankruptcies predating the report by less than 10 years. § Judgments or arrests occurring within 7 years before the report. § NOT: Medical information. Who is an "insured" under a personal auto policy? - ✔✔§ The owner of the vehicle and spouse § A relative living in the household § A person that has permission to operate the vehicle § NOT: A person who does not have permission to operate the vehicle
