Organizational Behavior: Enhancing Individual, Group, and Organizational Effectiveness, Study notes of Organization Behaviour

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O RG ANIZATIO NA

L BEHAVIO R

CHALLENGES AND OPPORTUNITIES

INTRODUCTION

THERE ARE MANY CHALLENGES AND

OPPORTUNITIES FOR MANAGERS TO USE

ORGANIZATIONAL BEHAVIOUR CONCEPTS TO

ENHANCE THE OVERALL EFFECTIVENESS OF

INDIVIDUALS, GROUPS AND ORGANIZATION

AIMS AND OBJECTIVES REALIZE THE IMPORTANCE OF UPGRADING VARIOUS TY PES OF TECHNICAL AND MANAGERIAL SK ILLS TO REMAIN COMPETITIVE IN BUSINESS ENVIRONMENT UNDERSTAND THE W AY S IN W HICH ONE CAN MANAGE W ORK FORCE DIVERSITY AND ITS IMPORTANCE IN GLOBALIZATION IMPLEMENT THE W AY S OF IMPROVING ETHICAL BEHAVIOR W ITHIN THE ORGANIZATION AT ALL THE LEVELS

RESPONDING TO GLOBALIZATION W ORK ING W ITH PEOPLE FROM DIFFERENT CULTURES

INCREASED

FOREIGN

ASSIGNME

NTS

OVERSEEIN

G

MOVEMENT

OF JOBS TO

COUNTRIES

W ITH LOW -

COST

LABOR

W ORK ING W ITH PEOPLE FROM DIFFERENT CULTURES

COMMUNICATION IS IMPORTANT. TO W ORK

EFFECTIVELY W ITH PEOPLE FROM DIFFERENT

CULTURES, ONE NEEDS TO UNDERSTAND HOW

THEIR CULTURE, GEOGRAPHY AND RELIGION

SHAPES THEM AND HOW TO ADAPT

MANAGEMENT STY LE TO THEIR DIFFERENCES.

OVERSEEING MOVEMENT OF JOBS TO COUNTRIES W ITH LOW - COST LABOUR

MANAGERS FACE THE DIFFICULT TASK OF

BALANCING THE INTERESTS OF THEIR

ORGANIZATIONS W ITH THEIR RESPONSIBILITIES TO

THE COMMUNITIES IN W HICH THEY OPERATE

( EG: SW EAT SHOP LABOUR IN CHINA)

CONTD UNHAPPY W ORK ERS ARE TY PICALLY LESS EFFICIENT AND CAN DESTROY MORALE BURNOUT DIRECTLY AFFECTS TURNOVER RATES. EMPLOY EES CAN W ORK AT A FRANTIC PACE FOR ONLY SO LONG BEFORE THEY GET FRUSTRATED AND LEAVE THE COMPANY BE FLEXIBLE W ITH W ORK SCHEDULES. GIVE TIME OFF FOR SPECIAL OCCASIONS

W AY S TO PROMOTE HEATHY W ORK LIFE Ask your workers what they want Educate employees Keep an eye out for burnout Embrace flextime Support telecommuting Encourage efficient work Bring home at work Promote health initiatives Foster creativity Lead by examples

COPING W ITH TEMPORARINESS TEMPORARINESS MEANS ADJECTIVE, LASTING, EXISTING, SERVING OR FOR A TIME ONLY AND NOT PERMANENT; IT CONSIDERS TEMPORARY NEED; A TEMPORARY JOB

GLOBALIZATION EXPANDED CAPACITY AND ADVANCES IN TECHNOLOGY HAVE REQUIRED ORGANIZATION TO BE FAST AND FLEXIBLE EMPLOY EE NEED TO UPDATE THEIR K NOW LEDGE AND SK ILLS TO PERFORM NEW JOB REQUIREMENT W ORK GROUPS ARE ALSO IN A STATE OF FLUX. IN THE PAST, EMPLOY EES W ERE GIVEN ASSIGNMENTS THAT W AS RELATIVELY PERMANENT. THERE W AS A CONSIDERABLE AMOUNT OF SECURITY IN W ORK ING W ITH THE SAME PEOPLE, DAY IN AND DAY OUT.

CONTD

THEIR JOB IS TO MAK E SUBSTANTIAL INTERACTION

W ITH THE CUSTOMERS

THEIR SERVICES DONE BY THE EMPLOY EES MUST

ENCOURAGE THE PERSON TO BECOME A LOY AL

CUSTOMER TO THEIR ORGANIZATION

STIMULATING INNOVATION AND CHANGE IN TODAY S COMPETITIVE ENVIRONMENT, ORGANIZATIONS MUST FOSTER INNOVATION AND MANAGE CHANGE SUCCESSFULLY THEY SHOULD MAINTAIN THEIR FLEXIBILITY CONTINUALLY TO IMPROVE THEIR QUALITY AND OUT BEAT THEIR COMPETITORS W ITH INNOVATIVE PRODUCT AND SERVICES

CREATE A POSITIVE W ORK ENVIRONMENT COMMUNICATION CAN EITHER MAK E OR BREAK RELATIONSHIPS. IT IS IMPORTANT TO COMMUNICATE DESPITE THE EMOTIONS THAT W E CARRY. COMMUNICATION HELPS IN CLEARING DOUBTS AND MISUNDERSTANDINGS AND PROVIDES A POSITIVE ENERGY IN RESOLVING CONFLICTS POSITIVE CHANGES CAN BEGIN W ITH YOU. IT ONLY REQUIRES A SINGLE PERSON TO ACTIVATE THE PROCESS W ITHIN THEMSELVES TO CHANGE THE W ORK PLACE INTO A POSITIVE ATMOSPHERE

CONTD FOCUS ON THE SK ILLS OF THE EMPLOY EES AND LET THEM USE THEIR SK ILLS TO BOOST THE PRODUCTIVITY OF THE TEAM AND ORGANIZATION RECOGNISE THE HARD W ORK OF THE EMPLOY EES OR TEAM MEMBERS AND REW ARD THEM FOR THEIR EFFORTS THE TEAM MEMBERS SHOULD BE GIVEN AN ENVIRONMENT W HERE THEY CAN ADMIT TO THEIR W EAK NESSES AND MISTAK ES. THE SUPERIORS AND PEERS SHOULD HELP THE TEAM MEMBERS TO IDENTIFY THEIR MISTAK ES AND THEY SHOULD BE ENCOURAGED TO SUPPORT EACH OTHER