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OPOTA FINAL EXAM QUESTIONS & DETAILED ANSWERS (100% CORRECT & VERIFIED) BRAND NEW
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1.1.1 5 reasons for private security training - CORRECT ANSWER >>> - To standardize procedures within the field of private security
1.2.2 What it means to protect assets - CORRECT ANSWER >>> An asset is any real or personal property, tangible or intangible, that a company or individual owns, that can be assigned a monetary value 1.2.3 Describe the roles of private security - CORRECT ANSWER >>> Through which the security officer accomplishes the goals
1.3.2 List the internal and external influences that affect and complicate an officers decision - CORRECT ANSWER >>> pressures come from
2.1.2 The 3 major components of the criminal justice system - CORRECT ANSWER >>> - law enforcement
** Responsible for supervising the offender
2.3.4 the common areas of criminal liability - CORRECT ANSWER >>> - assault
know the facts of the case and the material upon which you be testifying 2.7.2 why verbal badgering and staring is used and what are the counters - CORRECT ANSWER >>> why: - used to anger the officer so that officer loses composure counter:
situations and respond or act more intelligently 3.2.3 how to demonstrate active listening - CORRECT ANSWER >>> - mirroring (repeating the last few words or gist of the person in crisis)
3.2.5 the purpose of Engage in the EAR model - CORRECT ANSWER >>> make a connection with the person so you can calm him/her 3.2.5 additional info about engage - CORRECT ANSWER >>> - the 1st 10 seconds of a crisis or special populations encounter are critical in setting the tone for de-escalation
3.2.7 de-escalation and communication tactics for 'loss of hope' - CORRECT ANSWER >>> - in still some hope within the encounter so that the person can be persuaded to talk to someone or seek help
** - remain professional; don't take what he/she says personally
3.3.1 risk factors that can add to a person's likelihood for drug use - CORRECT ANSWER >>> early aggressive behavior