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OPOTA FINAL EXAM QUESTIONS & DETAILED ANSWERS (100% CORRECT & VERIFIED) BRAND NEW, Exams of Nursing

OPOTA FINAL EXAM QUESTIONS & DETAILED ANSWERS (100% CORRECT & VERIFIED) BRAND NEW

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2024/2025

Available from 07/06/2025

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OPOTA FINAL EXAM QUESTIONS & DETAILED ANSWERS
(100% CORRECT & VERIFIED) BRAND NEW
1.1.1 5 reasons for private security training - CORRECT ANSWER >>>- To standardize procedures
within the field of private security
- Acquire new knowledge and skills
- Build confidence with the new found knowledge and skills
- Prepare for proper job performance
- Improve safety and survival during critical events
1.1.2 Explain the relationship between SPO's and questions on the written state certification
examination - CORRECT ANSWER >>>- Only cognitive SPO's can be the basis of test questions -
Every cognitive SPO may be the basis of a test question
1.2.1 Explain the difference in authority between private security and law enforcement -
CORRECT ANSWER >>>Private security does not have the same authority as law enforcement.
While both groups protect property and quell disorder, security personnel do so on behalf of
their employer and not society at large, as do law enforcement officers
1.2.2 Describe the goals of private security - CORRECT ANSWER >>>- Reduce and deter losses
- Protect assets
1.2.2 What it means to reduce and deter losses - CORRECT ANSWER >>>Loss prevention- any
method used by an individual or organization to increase the likelihood of preventing or
controlling loss
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Download OPOTA FINAL EXAM QUESTIONS & DETAILED ANSWERS (100% CORRECT & VERIFIED) BRAND NEW and more Exams Nursing in PDF only on Docsity!

OPOTA FINAL EXAM QUESTIONS & DETAILED ANSWERS

(100% CORRECT & VERIFIED) BRAND NEW

1.1.1 5 reasons for private security training - CORRECT ANSWER >>> - To standardize procedures within the field of private security

  • Acquire new knowledge and skills
  • Build confidence with the new found knowledge and skills
  • Prepare for proper job performance
  • Improve safety and survival during critical events 1.1.2 Explain the relationship between SPO's and questions on the written state certification examination - CORRECT ANSWER >>> - Only cognitive SPO's can be the basis of test questions - Every cognitive SPO may be the basis of a test question 1.2.1 Explain the difference in authority between private security and law enforcement - CORRECT ANSWER >>> Private security does not have the same authority as law enforcement. While both groups protect property and quell disorder, security personnel do so on behalf of their employer and not society at large, as do law enforcement officers 1.2.2 Describe the goals of private security - CORRECT ANSWER >>> - Reduce and deter losses
  • Protect assets 1.2.2 What it means to reduce and deter losses - CORRECT ANSWER >>> Loss prevention- any method used by an individual or organization to increase the likelihood of preventing or controlling loss

1.2.2 What it means to protect assets - CORRECT ANSWER >>> An asset is any real or personal property, tangible or intangible, that a company or individual owns, that can be assigned a monetary value 1.2.3 Describe the roles of private security - CORRECT ANSWER >>> Through which the security officer accomplishes the goals

  • management representative
  • intelligence agent
  • compliance agent 1.2.3 Compliance agent - CORRECT ANSWER >>> must be throughly familiar with relevant policies and procedures
  • knowledge of the rules leads to officer confidence which is critical in inspiring compliance
  • diplomatically manages human behavior so that management rules are followed 1.2.3 Intelligence agent - CORRECT ANSWER >>> Must understand that large problems start off small
  • collects relevant company specific information
  • limited to security concerns
  • most information is collected during observation centered patrol
  • knowledgeable where the line is between policy violation and criminal behavior - Documents and communicates to appropriate supervisory personnel 1.2.3 Management representative - CORRECT ANSWER >>> Must throughly understand the mission statement of the organization
  • to employees, visitors, and others
  • emphasis on positive relations
  • educational efforts regarding safety practices and policies

1.3.2 List the internal and external influences that affect and complicate an officers decision - CORRECT ANSWER >>> pressures come from

  • relationshipd from friends and family
  • the media
  • department regulations
  • citizens
  • interdepartmental politics
  • the officers own ethical and moral beliefs 1.3.3 Factors which contribute to unethical behavior - CORRECT ANSWER >>> - anger
  • lust
  • greed
  • peer pressure 1.3.4 What an ethical private security officer will do - CORRECT ANSWER >>> Treat everyone professionally and without bias conduct duties objectively respect the profession be responsible to his or her family and community 1.3.5 What and ethical private security officer will not do - CORRECT ANSWER >>> - use excessive force
  • accept gratuities
  • commit perjury
  • falsify reports 2.1.1 State the purposes of the Bill of Rights - CORRECT ANSWER >>> - Protect an individual's freedoms
  • Prevent the government from interfering in protected rights

2.1.2 The 3 major components of the criminal justice system - CORRECT ANSWER >>> - law enforcement

  • courts
  • corrections 2.1.2 How does law enforcement play a role in the criminal justice system - CORRECT ANSWER >>> they keep the peace
  • apprehend violators
  • combat crimes
  • prevent crimes
  • provide social services 2.1.2 How do courts play a role in the criminal justice system - CORRECT ANSWER >>> hold fair and impartial trials determine guilt of innocents impose sentences on the guilty key personnel includes judges, prosecutors, and defense attorneys 2.1.2 How does corrections play a role in the criminal justice system **- CORRECT ANSWER

** Responsible for supervising the offender

  • prisons or county jails
  • parole
  • probation
  • half way houses
  • work release programs
  • force techniques must end when a person submits or surrenders - care, custody, and control of the subject 2.3.3 what to do when subject is in custody - CORRECT ANSWER >>> - once, in custody must protect the subject from himself or herself and others
  • must provide medical attention, if needed and monitor the subject
  • if handcuffs are used, you must gap and double lock them 2.3.4 2 types of liability that a private security officer can incur - CORRECT ANSWER >>> - civil
  • criminal 2.3.4 define a tort action - CORRECT ANSWER >>> - a civil action for damages resulting from injury, death, or loss to person or property, other than a civil action for damages for breach of a contract or another agreement between persons 2.3.4 describe civil actions and the reasons for them - CORRECT ANSWER >>> - civil actions are brought by the party claiming injury (plaintiff) for the loss or injury resulting from the act of another (defendant)
  • resons for these actions include
  • the compensate the victim for loss
  • To deter future conduct of similar nature
  • to express the disapproval of society of the conduct in question 2.3.4 describe criminal liability - CORRECT ANSWER >>> - a security officer can be charged for his/her unlawful act
  • a crime is an act that the law makes punishable, an offense against the public at large
  • the state, as the representative of the public will bring about proceedings in the form of a criminal prosecution

2.3.4 the common areas of criminal liability - CORRECT ANSWER >>> - assault

  • felonious assault
  • unlawful restraint
  • menacing 2.3.4 define assault - CORRECT ANSWER >>> - excessive force in effecting arrest or using force that is not privileged. may result in criminal charges for assault 2.3.4 define felonious assault - CORRECT ANSWER >>> - unprivileged or wrongful use of a firearm or other weapon an officer may result in criminal charges of felonious assault 2.3.4 define unlawful restraint - CORRECT ANSWER >>> - unlawfully detaining someone 2.3.4 define menacing - CORRECT ANSWER >>> - knowingly causing a person to believe you will cause him/her harm 2.3.5 define the term negligence - CORRECT ANSWER >>> - the failure to exercise that degree of care which an ordinarily careful and prudent person would exercise under the same or similar circumstances 2.3.6 define the term vicarious liability - CORRECT ANSWER >>> - the legal concept which allows for one party to be held liable for injuries or damages sustained by another party, despite having had no active involvement in the incident 2.7.1 General rules for effective testimony - CORRECT ANSWER >>> - be prepared
  • project a positive image

know the facts of the case and the material upon which you be testifying 2.7.2 why verbal badgering and staring is used and what are the counters - CORRECT ANSWER >>> why: - used to anger the officer so that officer loses composure counter:

  • remain calm
  • look at the person who is asking the question, then answer the question to the jury or the judge 2.7.2 why asking 2 questions at the same time is used and what are the counters - CORRECT ANSWER >>> why: - used in an attempt to confuse the officer counter: - remain calm
  • ask the attorney which question should be answered first 2.7.2 why friendly counsel is used and what are the counters - CORRECT ANSWER >>> why: - used in an attempt to place the officer in a false level of comfort counter: - stay alert and listen
  • be aware the purpose of the friendly demeanor maybe to lull the officer into a false sense of security so the officer becomes sloppy with the testimony 2.7.1 why misquoting the officer's testimony is used and what are the counters - CORRECT ANSWER >>> why: - used to confuse the or get different information before the jury counter:
  • listen carefully to the questions asked by the attorney
  • if the attorney paraphrases the officer's testimony differently than how it was presented, correct the error
  • if the attorney uses the officer's testimony in a follow up question incorrectly, make the correction 3.1.1 benefits of the private security officer to establish effective communication with the media - CORRECT ANSWER >>> - for security agency the media coverage influences public perception
  • provides a quick way to reach large audiences
  • agencies need a method of distributing information to the public about developing situations and threats and requesting assistance with investigation
  • by working together, media can fill that role 3.1.1 benefits of the media to establish effective communication with private security - CORRECT ANSWER >>> - for the media, information from security is necessary for them to develop and produce accurate news stories 3.1.1 reason for establishing effective communication with the media - CORRECT ANSWER >>> - you and the media each have a job to do and each can benefit from the cooperative nature of the other. This makes mutual respect for each other's objectives important 3.1.2 guidelines a security officer should follow when interacting with the media - CORRECT ANSWER >>> - be prepared to think on your feet
  • be familiar with your agency's policies and procedures
  • respond within those policies and procedures
  • maintain a professional decrom at all times
  • give consistent information to all media outlets, make certain that all media on the scene receives the same message
  • never speak off the record 3.1.2 what to do when the media arrives - CORRECT ANSWER >>> - make certain that the scene is secured
  • establish a safe staging area for media
  • advise the media of the appropriate time frame that information will be made available if you are going to refer the media to a supervisor or public information officer (PIO), be aware that camera crews may still be recording and you may indirectly make a statement to the media by your actions and demeanor
  • 40 years of age or younger, with untreated psychosis
  • paranoid symptoms
  • delusions
  • narcissism 3.2.2 difference between traditional encounters and special populations encounters - CORRECT ANSWER >>> ...is the need to be non-confrontational such a requirement to, in effect, shift gears is completely opposed to the way officers are routinely expected to, and may instinctively, try to control conflict 3.2.2 the de-escalation paradox - CORRECT ANSWER >>> - when responding, officers ar forced to make split second decisions about their safety and the safety of others
  • those decisions are often based upon command and control tactics
  • the same command techniques employed to control a suspect can escalate an encounter with an individual with a mental illness into violence 3.2.3 definition of active listening - CORRECT ANSWER >>> - attempting to hear and understand what a person is saying 3.2.3 the purpose of active listening - CORRECT ANSWER >>> - most people in crisis have a desire to be heard a be understood
  • active listening attends to this need, demonstrate you are aware and sensitive to emotions
  • active listening is critical in developing a relationship that will assist in crisis resolution 3.2.3 additional benefits of active listening - CORRECT ANSWER >>> - officers who use active listening skills acquire additional facts that allow them to form accurate judgements about incidents or individuals armed with more accurate information, you can identify better alternatives to resolve

situations and respond or act more intelligently 3.2.3 how to demonstrate active listening - CORRECT ANSWER >>> - mirroring (repeating the last few words or gist of the person in crisis)

  • demonstrates attentiveness
  • helps to clearly identify the specific concerns and issues
  • paraphrasing 3.2.3 emotional labeling - CORRECT ANSWER >>> - conveys effort to understand the person's situation, which can defuse the situation of calm the person's emotions 3.2.3 summarizing - CORRECT ANSWER >>> - clarifies what the person is experiencing
  • reflects effort to understand the person's viewpoint of the situation 3.2.3 supplemental active listening skills - CORRECT ANSWER >>> - effective pausing
  • minimal encouragements
  • open-ended questions 3.2.3 effective pausing - CORRECT ANSWER >>> - used before a meaningful statement increases attention and focus
  • used after a meaningful statements prompts reflection 3.2.3 minimal encouragements - CORRECT ANSWER >>> - verbal uses indicating attention to the speaker's words
  • used while listening to the speaker

3.2.5 the purpose of Engage in the EAR model - CORRECT ANSWER >>> make a connection with the person so you can calm him/her 3.2.5 additional info about engage - CORRECT ANSWER >>> - the 1st 10 seconds of a crisis or special populations encounter are critical in setting the tone for de-escalation

  • remove distraction from the scene
  • introduce yourself and asl for the person's name
  • state the reason why you are there. and let him/her know you are there to help
  • if safety is not compromised, remember that special population encounters are medical encounters and you should begin to look for identifiers - ask questions
  • vocalize about the subject's observable characteristics
  • ask the person "what do you need right now"
  • model calmness that you want the person to mirror
  • in order to make correction and calm the situation during the engage phase, you need to be empathetic to the person's situation or state of mind
  • speak softly, simply, briefly and move slowly
  • if more than one officer, have one lead to avoid confusion 3.2.5 the purpose of Assess in the EAR model - CORRECT ANSWER >>> - gather the information you need about the situation and the person's condition so that you can make the needed resolution 3.2.5 additional information about assessing - CORRECT ANSWER >>> - if the encounter changes and there is an imminent risk of harm, follow your agency's policy to determine you response
  • your threat assessment in continuous
  • recognize that the person may be overwhelmed by frightening beliefs, sounds, or other things in the environment
  • be patient during the encounter
  • check to see if a crime has been committed
  • if the person perpetrated the crime, your job is to contact law enforcement and gain control of the situation, including trying to de-escalate the person, until law enforcement arrives
  • ask about medical history
  • ask about and or look for signs of drug or alcohol uses
  • when possible and outside of the presence of the person is crisis, to talk to other people about the person's medical history, current medications, ongoing medical treatments - be non- threatening yet remain vigilant 3.2.5 purpose of resolve in the EAR model - CORRECT ANSWER >>> - bring the encounter to a safe resolution and get the person to obtain. the help the person needs 3.2.5 additional information about resolving - CORRECT ANSWER >>> - refer to the decision tree, which was developed to help officers guide their exercise of discretion
  • once you decide on a course of action forecast your intentions to the person by telling the person what you are about to do or what will happen next, it is important to continually communicate your actions throughout the interaction
  • limit the number of instructions you give at one time
  • contact law enforcement early if a crime has been committed or you cannot bring the situation under control quickly 3.2.6 tactics and behaviors to avoid while engaging in de-escalation - CORRECT ANSWER >>> moving suddenly, giving rapid orders or shouting
  • forcing a discussion
  • maintaining direct and continuous eye contact
  • touching the person without letting the person know you intend to do so, unless essential to safety
  • crowding the person or moving into his or her comfort zone

3.2.7 de-escalation and communication tactics for 'loss of hope' - CORRECT ANSWER >>> - in still some hope within the encounter so that the person can be persuaded to talk to someone or seek help

  • you should be prepared to address thoughts of suicide 3.2.7 profile description of 'loss of control' - CORRECT ANSWER >>> - this person may be angry, irritable or hostile
  • can present himself/herself as a victim ans he/she does not feel listened to - maybe manipulative, impulsive, destructive or argumentative 3.2.7 de-escalation goal and communication tactics of 'loss of control' **- CORRECT ANSWER

** - remain professional; don't take what he/she says personally

  • be aware of signs, such as clenched fists, pacing or flushed cheeks which may indicate potential
  • attempt to calm the person by letting him/her vent; use active listening skills
  • when establishing trust within these encounters, try to identify the source of the person's anger; acknowledge the emotion and give a directive 3.2.7 profile description of 'loss of perspective' - CORRECT ANSWER >>> - this person is anxious, worried, or nervous which can escalate to feeling panicked
  • physical symptoms include trembling, shaking, chest pain and/or discomfort
  • the person could also seem overly energetic or be displaying extreme highs and lows during encounter 3.2.7 de-escalation goal and communication tactics for 'loss of perspective' - CORRECT ANSWER >>> - bring the person's energy down
  • calm the person's anxiety through empathy and patience; oftentimes using soft and calm tone encourages individuals to mirror your tone

3.3.1 risk factors that can add to a person's likelihood for drug use - CORRECT ANSWER >>> early aggressive behavior

  • lack of parental supervision
  • substance abuse
  • drug availability 3.3.2 general indicators of stimulant use - CORRECT ANSWER >>> - restlessness
  • talkative
  • excitation
  • euphoria
  • exaggerated reflexes
  • loss of appetite
  • anxiety
  • grinding teeth
  • redness to nasal area
  • body tremors 3.3.3 paraphernalia associated with cocaine use - CORRECT ANSWER >>> - pipes to smoke crack
  • small mirrors
  • short plastic straws
  • rolled up paper tubes
  • razor blades
  • small spoons - lighters
  • butane torch
  • chore boy
  • push rod