Download OM 300 Final Exam Qualitative Jen Nunnelley questions with precise detailed answers and more Exams Production and Operations Management in PDF only on Docsity!
OM |! 300 |! Final |! Exam |! Qualitative |!
Jen |! Nunnelley |! questions |! with |!
precise |! detailed |! answers
Tangible |! cost |! include |! - |! Correct |! answer |! ✔taxes Which |! of |! the |! following |! would |! not |! be |! an |! operations |! function |! in |! a |! commerical |! bank? A. |! auditing B. |! Teller |! Scheduling |! C. |! Maintence D. |! Collection |! - |! Correct |! answer |! ✔A. |! Auditing What |! are |! the |! primary |! functions |! of |! all |! organizations? |! - |! Correct |! answer |! ✔marketing production/operations finance/accounting
What |! is |! a |! network |! of |! organizations |! and |! activities |! that |! supply |! a |! firm |! with |! goods |! and |! services? |! - |! Correct |! answer |! ✔Supply |! chain Reasons |! to |! study |! operations |! management |! - |! Correct |! answer |! ✔learning |! about:
- |! how |! people |! organize |! themselves |! for |! productive |! enterprise
- |! how |! goods |! and |! services |! are |! produced
- |! a |! costly |! part |! of |! the |! enterprise An |! operations |! manager |! is |! NOT |! likely |! to |! be |! involved |! in |! A. |! the |! design |! of |! goods |! and |! services |! to |! satisfy |! customers' |! wants |! and |! needs |! B. |! the |! quality |! of |! goods |! and |! services |! to |! satisfy |! customers' |! wants |! and |! needs |! C. |! the |! identification |! of |! customers' |! wants |! and |! needs |! D. |! work |! scheduling |! to |! meet |! the |! due |! dates |! promised |! to |! customers |! e. |! maintenance |! schedules |! - |! Correct |! answer |! ✔C. |! the |! identification |! of |! customers |! wants |! and |! needs
The |! service |! sector |! has |! lower |! productivity |! improvements |! than |! the |! manufacturing |! sector |! bc: |! - |! Correct |! answer |! ✔services |! usually |! are |! labor |! intensive Individuals |! with |! vested |! interested |! in |! organization |! - |! Correct |! answer |! ✔Stakeholders Cost |! cutting |! in |! international |! operations |! can |! take |! place |! bc |! - |! Correct |! answer |! ✔1. |! lower |! taxes |! and |! tariffs
- |! lower |! wage |! scales
- |! lower |! indirect |! costs Takes |! place |! mostly |! after |! mission |! has |! been |! developed |! - |! Correct |! answer |! ✔functional |! areas |! develop |! their |! area |! strategies _________ |! are |! shaped |! by |! __________ |! - |! Correct |! answer |! ✔Functional |! Strategies |! are |! shaped |! by |! corporate |! strategy Cost |! Leadership |! advantages |! - |! Correct |! answer |! ✔1. |! Effective |! capacity |! use
- |! Low |! overhead
- |! Inventory |! management
Best |! characterizes |! delivery |! reliability |! - |! Correct |! answer |! ✔A |! company |! that |! always |! delivers |! at |! the |! promised |! time A |! product |! in |! maturity |! stage |! is |! LEAST |! likely |! to |! be |! concerned |! with |! _________ |! at |! the |! present |! time. |! - |! Correct |! answer |! ✔Increasing |! capacity Which |! of |! the |! following |! has |! made |! the |! LEAST |! progress |! along |! the |! product |! life |! cycle? A. |! Video |! physical |! rentals B. |! Boeing |! 787 C. |! 3D |! printing D. |! Xbox |! 360 |! - |! Correct |! answer |! ✔C. |! 3D |! printing Outsourcing |! is |! simply |! an |! extension |! of |! the |! long-standing |! practice |! of: |!
- |! Correct |! answer |! ✔subcontracting Advantages |! of |! outsourcing |! - |! Correct |! answer |! ✔1. |! Cost |! Savings
- |! Gaining |! outside |! expertise
- |! Improving |! operations |! and |! service
- |! Maintaining |! a |! focus |! on |! core |! competencies
- |! Accessing |! outside |! technology
C. |! Only |! critical |! activities |! contribute |! to |! the |! project |! variance D. |! Most |! likely |! time |! is |! equivalent |! to |! the |! expected |! activity |! time |! - |! Correct |! answer |! ✔C. |! Only |! critical |! activities |! contribute |! to |! the |! project |! variance One |! use |! of |! short-range |! forecasts |! is |! to |! determine: A) |! planning |! for |! new |! products. B) |! capital |! expenditures. C) |! research |! and |! development |! plans. D) |! facility |! location. E) |! job |! assignments. |! - |! Correct |! answer |! ✔E. |! Job |! assignments 3 |! major |! types |! of |! forecasts |! - |! Correct |! answer |! ✔1. |! Economic
- |! Technological
- |! Demand Short-range |! forecasts |! tends |! to |! _________ |! longer-range |! forecasts |! - |! Correct |! answer |! ✔be |! more |! accurate |! than Steps |! in |! the |! Forecasting |! Process |! - |! Correct |! answer |! ✔1. |! Determine |! the |! purpose |! of |! the |! forecast
- |! Establish |! a |! time |! horizon
- |! Obtain, |! clean, |! and |! analyze |! appropriate |! data
- |! Select |! a |! forecasting |! technique
- |! Make |! the |! forecast
- |! Monitor |! the |! forecast |! errors Approaches |! to |! Forecasting |! - |! Correct |! answer |! ✔qualitative |! and |! quantitative Forecasting |! technique |! that |! pools |! the |! opinions |! of |! a |! group |! of |! experts |! or |! managers |! - |! Correct |! answer |! ✔jury |! of |! executive |! opinion Time |! series |! data |! may |! exhibit |! which |! of |! the |! following |! behaviors? a. |! trend b. |! random |! variations c. |! seasonality d. |! cycles e. |! They |! may |! exhibit |! all |! of |! the |! above. |! - |! Correct |! answer |! ✔E. |! All |! above What |! cannot |! be |! predicted |! in |! time-series? |! - |! Correct |! answer |! ✔Random |! variations A |! 6-month |! MA |! forecast |! is |! generally |! better |! than |! a |! 3-month |! MA |! forecast |! if |! demand: |! - |! Correct |! answer |! ✔is |! rather |! stable
What |! is |! the |! use |! of |! information |! technology |! to |! control |! machinery? |! - |! Correct |! answer |! ✔CAM An |! engineering |! drawing |! shows |! the: |! - |! Correct |! answer |! ✔dimensions, |! tolerances, |! materials, |! and |! finishes |! of |! a |! part Product |! development |! strategy |! with |! highest |! product |! development |! risk |! - |! Correct |! answer |! ✔new |! internally |! developed |! products Schematic |! form |! how |! a |! product |! is |! assmebled |! - |! Correct |! answer |! ✔An |! assembly |! chart An |! assembly |! Chart |! - |! Correct |! answer |! ✔shoes |! graphically |! how |! the |! product |! is |! assembled Services |! designs |! used |! to |! design |! technique |! used |! to |! increase |! service |! efficiency |! - |! Correct |! answer |! ✔1. |! Daily |! customization
- |! Automation
- |! Limit |! the |! options What |! does |! CSR |! mean? |! - |! Correct |! answer |! ✔corporate |! social |! responsibility
Resources |! held |! by |! the |! public |! are |! also |! said |! to |! be |! held |! in |! what? |! - |! Correct |! answer |! ✔the |! common Three |! P's |! - |! Correct |! answer |! ✔profit, |! people, |! planet How |! companies |! remain |! in |! business |! - |! Correct |! answer |! ✔economic |! sustainability Three |! R's |! - |! Correct |! answer |! ✔reduce, |! reuse, |! recycle Most |! critical |! phase |! in |! product |! life |! cycle |! assessment |! - |! Correct |! answer |! ✔Product |! design What |! does |! ISO |! stand |! for? |! - |! Correct |! answer |! ✔International |! Organization |! for |! Standardization "Quality |! lies |! in |! the |! eyes |! of |! the |! beholder" |! is: |! - |! Correct |! answer |! ✔a |! user-based |! definition |! of |! quality Three |! broad |! categories |! of |! definitions |! of |! quality |! are |! - |! Correct |! answer |! ✔1. |! User |! based
- |! Manufacturing |! based
- |! Product |! based
A |! fishbone |! chart |! is |! also |! known |! as: |! - |! Correct |! answer |! ✔A |! cause-and- effect |! diagram When |! a |! sample |! measurement |! falls |! inside |! the |! control |! limits, |! it |! means |! that |! - |! Correct |! answer |! ✔if |! there |! is |! no |! other |! pattern |! in |! the |! samples, |! the |! process |! is |! in |! control Typical |! Inspection |! Points |! - |! Correct |! answer |! ✔1. |! Raw |! materials |! and |! purchased |! parts
- |! Finished |! products
- |! Before |! a |! costly |! operation
- |! Before |! an |! irreversible |! process
- |! Before |! a |! covering |! process natural |! variation |! - |! Correct |! answer |! ✔1. |! Affect |! almost |! every |! production |! process
- |! are |! tolerated, |! within |! limits, |! when |! a |! process |! is |! in |! control assignable |! variation |! - |! Correct |! answer |! ✔is |! to |! be |! identified |! and |! investigated The |! # |! of |! insurance |! claim |! payouts |! per |! 100 |! should |! be |! measured |! with |! what |! type |! of |! control |! chart? |! - |! Correct |! answer |! ✔p-chart
Control |! charts |! for |! variables |! are |! based |! on |! data |! that |! come |! from: |! - |! Correct |! answer |! ✔Averages |! of |! small |! samples Usual |! purpose |! of |! an |! R-chart |! is |! to |! signal |! whether |! there |! has: |! - |! Correct |! answer |! ✔gain |! or |! loss |! in |! dispersion What |! is |! the |! statistical |! process |! chart |! used |! to |! control |! the |! number |! of |! defects |! per |! unit |! of |! output? |! - |! Correct |! answer |! ✔C-chart The |! C-chart |! signals |! whether |! there |! has |! been |! a: |! - |! Correct |! answer |! ✔change |! in |! the |! number |! of |! defects |! per |! unit According |! tot |! he |! text, |! what |! is |! the |! most |! common |! choice |! of |! limits |! for |! control |! charts? |! - |! Correct |! answer |! ✔+- |! 3 |! standard |! deviation Acceptance |! sampling's |! preliminary |! purpose |! is |! to: |! - |! Correct |! answer |! ✔decide |! if |! a |! lot |! meets |! predetermined |! standards A |! job |! job |! is |! an |! example |! ofq |! - |! Correct |! answer |! ✔intermittent |! process Industry |! most |! likely |! to |! have |! low |! equipment |! utlization? |! - |! Correct |! answer |! ✔restaurants
- |! do |! not |! become |! bored Which |! technology |! could |! enable |! a |! cashier |! to |! scan |! the |! entire |! contents |! of |! a |! shopping |! cart? |! - |! Correct |! answer |! ✔RFID Process |! redesign: |! - |! Correct |! answer |! ✔1. |! fundamental |! rethinking |! of |! business |! processes |! to |! bring |! about |! dramatic |! improvements |! in |! performance
- |! relies |! on |! reevaluating |! the |! purpose |! of |! the |! process |! and |! questioning |! both |! the |! purpose |! and |! the |! underlying |! assumptions
- |! requires |! reexamination |! of |! the |! basic |! process |! and |! its |! objectives
- |! focuses |! on |! activities |! that |! cross |! functional |! lines
- |! any |! process |! is |! a |! candidate |! for |! redesign Industrial |! location |! analysis |! typically |! attempts |! to: |! - |! Correct |! answer |! ✔minimize |! costs A |! location |! decision |! for |! an |! appliance |! manufacturer |! would |! tend |! to |! have |! what |! type |! of |! focus? |! - |! Correct |! answer |! ✔cost |! focus A |! location |! decision |! for |! a |! department |! store |! would |! tend |! to |! have |! what |! type |! of |! focus? |! - |! Correct |! answer |! ✔revenue |! focus
Why |! is |! Northern |! Mexico |! used |! as |! a |! cluster |! for |! electronics |! firms? |! - |! Correct |! answer |! ✔NAFTA The |! reason |! fast |! food |! restaurants |! often |! are |! found |! in |! close |! proximity |! to |! each |! other |! is: |! - |! Correct |! answer |! ✔location |! clustering |! near |! high |! traffic |! flows Globalization |! of |! the |! location |! decision |! is |! the |! result |! of |! what? |! - |! Correct |! answer |! ✔1. |! market |! economics
- |! ease |! of |! capital |! flow |! between |! countries
- |! high |! differences |! in |! labor |! costs In |! location |! planning, |! environmental |! regulations, |! cost |! and |! availability |! of |! utilities, |! and |! taxes |! are |! - |! Correct |! answer |! ✔Regional/community |! factors Top |! considerations |! in |! choosing |! a |! country |! for |! facility |! location |! - |! Correct |! answer |! ✔1. |! Availability |! of |! labor |! and |! labor |! productivity
- |! exchange |! rates
- |! attitude |! of |! governmental |! units Method |! that |! best |! considers |! intangible |! costs |! related |! to |! a |! location |! decision |! - |! Correct |! answer |! ✔factor-rating |! method
The |! purpose |! of |! the |! transportation |! approach |! is |! to |! minimize |! what? |! - |! Correct |! answer |! ✔total |! shipping |! costs The |! northwest |! corner |! rules |! biggest |! flaw |! is |! - |! Correct |! answer |! ✔it |! ignores |! costs Working |! 4 |! shifts |! of |! 10 |! hours |! each |! instead |! of |! 5 |! shifts |! of |! 8 |! hours |! each |! is |! known |! as |! what? |! - |! Correct |! answer |! ✔flexible |! workweek 4 |! components |! of |! job |! design |! - |! Correct |! answer |! ✔1. |! job |! specialization
- |! job |! expansion
- |! psychological |! components Visual |! Workplace |! - |! Correct |! answer |! ✔1. |! Use |! low-cost |! visual |! devices |! to |! share |! information |! quickly |! and |! accurately
- |! Displays |! and |! graphs |! replace |! printouts |! and |! paperwork
- |! Able |! to |! provide |! timely |! information |! in |! a |! dynamic |! environment
- |! System |! should |! focus |! on |! improvement Labor |! standards |! are |! defined |! as |! - |! Correct |! answer |! ✔the |! amount |! of |! time |! required |! to |! perform |! a |! job |! or |! part |! of |! a |! job
Labor |! standards |! can |! help |! to |! determine |! - |! Correct |! answer |! ✔1. |! labor |! content |! of |! a |! product
- |! staffing |! needs
- |! incentive |! plans Methods |! used |! to |! set |! labor |! standards |! - |! Correct |! answer |! ✔1. |! historical |! experience
- |! time |! studies
- |! predetermined |! time |! standards An |! advantage |! of |! work |! sampling |! is |! that |! - |! Correct |! answer |! ✔the |! time |! spent |! observing |! the |! employee |! is |! relatively |! short Function |! of |! inventory |! - |! Correct |! answer |! ✔1. |! to |! decouple |! various |! parts |! of |! the |! production |! process
- |! to |! take |! advantage |! of |! quantity |! discounts
- |! to |! hedge |! against |! inflation Motives |! for |! a |! firm |! to |! hold |! inventory |! - |! Correct |! answer |! ✔1. |! to |! decouple |! various |! parts |! of |! the |! production |! process
- |! to |! minimize |! holding |! costs
- |! to |! hedge |! against |! inflation
