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OM 300 Exam 2 Chilcutt Exam questions with correct answers.
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Answers Highlighted In Yellow Managing Quality Helps Build Successful Strategies Of A. Differentiation, Low Cost And Response. B. Differentiation, Time And Response. C. Differentiation, Low Cost And Service. D. Differentiation, Time And Service. A. Differentiation, Low Cost And Response A Successful Quality Strategy Begins With A. Satisfying Customers And Obtaining A Competitive Advantage. B. An Understanding Of The Principles Of Quality. C. An Organizational Culture That Fosters Quality. D. Engaging Employees In The Necessary Activities To Implement Quality.
C. An Organizational Culture That Fosters Quality Which Of The Following Is NOT An External Failure Cost? A. Lost Goodwill B. Scrap C. Returned Goods D. Costs To Society B. Scrap Which Of The Following Is The Japanese Term Used To Describe Continuous Improvement Efforts? A. Poka-Yoke B. Kanban C. Six Sigma D. Kaizen D. Kaizen
A Device Or Technique That Ensures Production Of A Good Unit Every Time Is A A. Poka-Yoke. B. Fail-Safe. C. Control Chart. D. Zero Defect. A. Poka-Yoke Inspections Should NOT Take Place A. During The Step-By-Step Production Process. B. At Your Supplier's Plant While The Supplier Is Producing. C. At Your Facility Upon Receipt Of Goods From Your Supplier. D. After Costly Or Irreversible Processes. D. After Costly Or Irreversible Processes The Objective Of A Statistical Process Control (SPC) System Is To A. Assess Customer Expectations.
B. Eliminate Natural Variations. C. Provide A Statistical Signal When Assignable Causes Of Variation Are Present. D. Provide A Statistical Signal When Natural Causes Of Variation Are Present. C. Provide A Statistical Signal When Assignable Causes Of Variation Are Present The R-Chart A. Generally Uses Control Limits Set At Plus Or Minus 2 Standard Deviations Of The Distribution, Rather Than Plus Or Minus 3 Which Is Commonly Used On The X-Bar Chart. B. Is Used To Measure Changes In The Central Tendency. C. Control Limits Are Computed Using Sample Standard Deviations. D. Is Used To Indicate Gains Or Losses In Uniformity. D. Is Used To Indicate Gains Or Losses In Uniformity Which Type Of Control Chart Should Be Used When It Is Possible To Have More Than One Mistake Per Item? A. R-Chart
A. Once Management Is Committed To A Specific Location, Many Costs Become Relatively Easy To Reduce. B. Location Often Has The Power To Make Or Break A Company's Business Strategy. C. Location Decisions To Support A Low-Cost Strategy Require Particularly Careful Consideration. D. Location Decisions Are Important Because Location Has A Major Impact On The Overall Risk And Profit Of The Company. A. Once Management Is Committed To A Specific Location, Many Costs Become Relatively Easy To Reduce. What Term Refers To The Location Of Competing Companies Near Each Other? A. Centralizing B. Clustering C. Neighboring D. Battling B. Clustering Which Of The Following Is NOT An Example Of Tangible Costs?
A. Labor B. Depreciation C. Public Transportation Facilities D. Utilities C. Public Transportation Facilities Which Of The Following Methods Is A Mathematical Technique Used For Finding The Best Location For A Single Distribution Point That Services Several Stores Or Areas? A. Factor-Rating Method B. Center-Of-Gravity Method C. Locational Cost-Volume Analysis D. Transportation Model B. Center Of Gravity Method Which Of The Following Techniques Might A Service Or Retail Organization Use To Make A Location Decision? A. Traffic Counts
B. Repetitive Focus C. Product Focus D. Process Focus D. Process Focus A Process Focus Is A. A Rapid, Low-Cost Production System That Caters To Constantly Changing Unique Customer Desires. B. Organized Around Products. C. Based On The Classical Assembly Line. D. A Production Facility Organized Around Specific Activities. D. A Production Facility Organized Around Specific Activities What Is The Ability To Respond With Little Penalty In Time, Cost, Or Customer Value?
A. Postponement B. Mass Customization C. Repetitive Process D. Flexibility D. Flexibility What Is A Drawing Of The Movement Of Material, Product Or People? A. RFID B. AIS C. Flowchart D. Process Chart Flow Chart In Many Applications, Human Quality Inspectors Can Be Replaced Effectively By