Nursing Informatics: A Comprehensive Study Guide for NR599 Final Exam, Exams of Nursing

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NURSING NR599 FINAL STUDY GUIDE CHAMBERLAINCOLLEGE.

● Ethical decision making ○ When making choices about ethical issues based on the standards of right vs wrong. ○ It requires a systematic framework for addressing the complex and often controversial moral questions. ● Bioethical standards ○ The study of healthcare ethics ○ Bioethics takes on relevant ethical problems seen by healthcare providers in relation to care ● Telehealth ○ wide range of health services that are delivered by telecommunications ready tools, such as telephone, videophone, and computer ○ is needed to help fill the nursing shortage allowing nursing to see more patients quicker, as well as the aging population ○ Telecommunication technologies used to deliver health-related services or to connect patients and healthcare providers to maximize patients’ health status. ○ A relatively new term in the medical/nursing vocabulary, referring to a wide range of health services that are delivered by telecommunications-ready tools such as the telephone, videophone, and computer. ● Medical Applications ○ Software developed for medical purposes, including home medical monitoring system, medical databases for healthcare professionals, etc. ● Medical Devices ○ is any device intended to be used for medical purposes ● FDA Oversight for Medical Devices ● Privacy ○ An important issue related to personal information ○ Restricted access of patient information or data ● Confidentiality ○ To ensure that all personal information is protected by ensuring that limited access is only given to those who are authorized to view that information. ■ Protecting privacy of personal information or data ● Cybersecurity

○ the state of being protected against the criminal or unauthorized use of electronic data, or the measures taken to achieve this. ○ With the expansion of technology. Facilities are taken more precautions to prevent cyber attacks. With the move towards advancing cybersecurity is important, technology continues to grow. ○ Ensure all systems are adequately protected and patients remain safe from harm ○ NI are frequently called on to evaluate the safety and effectiveness of new devices and software. ● Computer-aided translators ○ is a form of language translation in which a human translator uses computer hardware to support and facilitate the translation process. ● HIPPA ○ was established in the U.S. in 1996 to protect an individual's personal health care information. ○ Signed by Pres. Bill Clinton ○ Healthcare institutions are required to meet all standards and comply withthe appropriate security measures in order to safeguard patient data. ○ Four parts to HIPAA's Administrative Simplification ■ Electronic transactions and code sets standards requirements. ■ Privacy requirements. ■ Security requirements. ■ National identifier requirements. ● ICD-10 Coding ○ An alphanumeric code used by doctors, health insurance companies, and public health agencies across the world to represent diagnoses. ○ The system offers accurate and up-to-date procedure codes to improve health care cost and ensure fair reimbursement policies ○ The current codes specifically help healthcare providers to identify patientsin need of immediate disease management and to tailor effective disease management programs. ■ Similarly ICD and CPT coding go together ● Is a medical code set that is used to report medical, surgical, and diagnostic procedures and services to entities such as physicians, health insurance companies and accreditation organizations. ● Evaluation and Management Coding ○ Is a medical coding process in support of medical billing

○ Reducing clinical variation and duplicative testing ○ Ensuring patient safety

○ Avoiding complications that may result in readmissions ○ Create alerts about drug-drug interactions ○ Drug allergy contraindications ● CDS challenging healthcare ○ Alarm fatigue ○ Clinical burnout ○ Occur with poorly implemented CDS features ○ Financial burden ● Workflow Design ○ Used to describe the action or execution of a series of tasks in a prescribed sequence ○ Progression of steps (tasks, events, interactions) that constitute a work process ○ In a sequential workflow, each step depends on the occurrence of the previous step; in a parallel workflow, two or more steps can occur concurrently. ○ Nursing informatics is uniquely positioned to engage in the analysis and redesign of processes and tasks surrounding the use of technology. ● Changes in workflow, poor system design and usability issues, lack of understanding about these systems and their capabilities, user errors and system errors, and lack of defined protocols can all lead to process breakdowns and errors.

McGonigle Chapter 13

● EHR and information systems provide POC decision support to prevent medical errors to save lives and money ● Workflow must be considered before implementing technology or it can be more dangerous ○ Computerized provider order entry (CPOE) focuses on considering the workflow ● Barriers to implement technology: cost & length of time to incorporate it, frequent upgrades interrupting the workflow ● American Recovery and Reinvestment Act (ARRA)- used financial incentives to implement Meaningful Use (MU) rules and regulations ○ Stage 1: data capturing and sharing ○ Stage 2: advanced clinical processes ○ Stage 3: improve outcomes ● Medicare Access and CHIP Reauthorization Act of 2015 (MACRA) took over and created a quality payment program (QPP) to replace Medicare reporting programs

process for achievement, align with Health IT Certification criteria, emphasize interoperability, information exchange, security measures, and patient access to information, reduce number of measures, and exempt clinicians from reporting if EHR is not applicable to their practice

● Hospitals have small profit margins so they need to work smarter and not harderwith the help of technology to keep the margins from getting smaller ○ Workflow analysis needs to be done as well as working in optimization (moving conditions past their current state into a more effective method of performing. ● More research is needed in the area of financial implications of workflow inefficiencies and their impact on patient care ○ This is hard due to lack of standardized terminology in this area ● Workflow redesign- one of the fundamental skills sets that make up the discipline ofan informatics nurse ● Process owners: those that directly engage in the workflow to be analyzed and redesigned ● Six Sigma or Lean Departments: efficient and effective delivery of care ○ Key underpinning is the removal of waste ● Variation: when workers perform the same function in different ways- should be eliminated when possible ● Involve operational staff when possible to ensure the buy-in of staff ● To move from current state to future state gap analysis is necessary-- zeros in on the major areas most affected by the change ● Chapter 13 Workflow and Beyond Meaningful Use ○ Alternative Payment Models (APM)’s ■ The Reauthorization Act of 2015 (MACRA) reformed Medicare payments by making changes that created a quality payment program(QPP) to replace the hodgepodge system of Medicare reporting programs. ■ The MACRA QPP has two paths—merit-based payment system (MIPS) or alternative payment models (APMs)—that will be in effect through 2021 and beyond. ■ The APMs are not just incentives, but fundamental changes in how we pay for health care in the United States. It is these models, particularly those dealing with total cost of care, that have the potential to fundamentally alter the value we receive from health care. ○ Clinical transformation

■ The complete alteration of the clinical environment; widespread change accompanies transformational activities, and clinical transformation implies that the manner in which work is carried out

■ Measurements or a set of measurements to quantify performance; they provide understanding about the performance of a process or function.

■ Typically, within clinical technology projects, one identifies and collects specific metrics about the performance of the technology or metrics that capture the level of participation or adoption. Equally important is the need for process performance metrics. ■ Process metrics are collected at the initial stage of a project or problem identification.

○ Process analysis ■ Breaking down the work process into a sequential series of steps that can be examined and assessed to improve effectiveness and efficiency; explains how work takes place, gets done, or how it can be done. ○ Process map ■ A visual depiction of the output of workflow analysis process. ○ Process owners ■ Those persons who directly engage in the workflow to be analyzed and redesigned and have the ultimate responsibility for the performance of the process. ■ These individuals can speak about the intricacy of the process, including process variations from the normal. ○ Qualified Clinical Data Registries (QCDRs) ■ Introduced for the Physician Quality Reporting System (PQRS) beginning in 2014, a QCDR will complete the collection and submission of PQRS quality measures data on behalf of individual eligible professionals (EPs) and PQRS group practices. ■ For 2016, a QCDR is a Centers for Medicare and Medicaid Services– approved entity that collects medical and/or clinical data for the purpose of patient and disease tracking to foster improvement in the quality of care provided to patients. ○ Quality ■ A level or grade of excellence; relative merit; a distinct or essential characteristic, attribute, or property. ○ Quality payment program (QPP) ■ To replace the hodgepodge system of Medicare reporting programs ○ Six Sigma ■ Business management tactic that seeks to improve the quality of process outputs by identifying and removing the causes of errors and reducing inconsistency and variability in processes ○ Workflow/Work process

■ In a sequential workflow, each step depends on the occurrence of the previous step; in a parallel workflow, two or more steps can occur concurrently. ■ The term “workflow” is sometimes used interchangeably with “process” or “process flow,” particularly in the context of implementations. ■ A sequence of connected steps in the work of a person or team of people—that is, the process or flow of work within an organization; a virtual illustration of the “real” work or steps (flow) that workers enact to complete their tasks (work). ■ The purpose of examining and redesigning workflow is to streamline the work process by removing any unnecessary steps that do not add value or might even hinder the flow of work. ○ Workflow analysis ■ Not an optional part of clinical implementations, but rather a necessity for safe patient care fostered by technology. ■ The ultimate goal of workflow analysis is not to “pave the cow path,” but rather to create a future-state solution that maximizes the use of technology and eliminates non–value-added activities. ■ Although many tools and methods can be used to accomplish workflow redesign, the best method is the one that complements theorganization and supports the work of clinicians.

McBride, S., & Tietze, M. (2018).

● Chapter 6 Computers in Health Care ○ application software ■ generally has a purpose or function specific to its use (e.g., accounting/financial applications ○ Database ■ are defined as a large collection of data organized for rapid search and retrieval

○ hardware ○ hardware configuration ■ Various system settings that allow for computers or other hardware to work ○ human factors

■ Second generation

● One step higher and constitutes assembly languages that use reserved words and symbols that have special and unique meaning ● It is considered a low-level language similar to machine language ● Uses symbolic operation code to represent the machine operation code ● The assembly code is specific to the machines, including computers ■ Third generation ● Intended to be easier to use, and higher level languages provided a programmer-friendly language. ● Some examples of this type of code include FORTRAN, BASIC, Pascal, and the C-family ■ Fourth generation ● More in line with the “human language” and therefore easier to work with than 3GL ● Domain-specific and high-productivity languages and include aspects such as database queries and report generators, as wellas GUI creators, database programming, and scripts. ● Many of the 4GL are data oriented and use structured query language (SQL) developed by IBM and also adopted by the American National Standards Institute ■ Fifth generation ● Utilize visual tools to support programming ● One such frequently used language is Visual Basic ● 5GL to be a type of constraint logic or problem-solving-based programming ● PROLOG is a programming language that fits into this description ○ Query ■ computer languages used to make queries in databases and information systems ■ programming language that requests and retrieves data from database and information systems by sending queries ○ reports ○ Software types ■ Business software

■ Messaging software ● Used to exchange files and messages between systems remotely ● Healthcare systems require encryption of data to meet HIPAA regulatory requirements when using communications ■ Data-management software ● Source software with the primary function of managing a database in a particular structure, usually relational or object oriented ■ Graphics software ● allows the end user to manipulate graphic images on the computer ■ Simulation software ● allows the end user to model real phenomena with a set of mathematical formulas used in healthcare professional trainingto simulate events rather than have students practice on patients ■ Gaming software ● uses interaction with a user interface to generate visual feedback on a video device ■ Spreadsheet software ● allows data to be analyzed in a tabular format with data organized in rows and columns that can be manipulated by formulas ■ Word processors ● performs processing of text (words) to compose, edit, format,or print written material ■ Workflow software ● reflect a process or steps within a process that provides functionality to create workflows with a diagram-based graphical designer approach ■ Presentation software ● used to create slide presentations that allow typesetting and graphical design to create a professional-looking presentation quickly ○ system software ■ Used to start and run a computer ■ is related to what the software does within the computer system to support the use of the computer

○ Usability