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NUR 482 NURSING LEADERSHIP & MANAGEMENT EXAM 1 2025|ACTUAL EXAM|GRADED A+
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What is leadership focused on? Human relationships Managers focus on what? Day to day operations - task accomplishment Leadership may be used to Empower nurses Management techniques may be used to Reduce costs on the floor Definition of leadership The process of influencing people to accomplish goals
Key concepts related to leadership (5) Influence , vision communication group process goal attainment motivation Are leaders always formal roles? No leaders can hold formal or informal roles Three characteristics of leadership Motivated by challenge Committed to the organization and people Demonstrated autonomy Leadership consists of what 3 skills? Diagnosis, adapting, and communicating
Four skills needed by good leaders Self-awareness Self-management Social awareness Relationship management Management definition Coordination and integration of resources through planning, organizing, coordinating, directing, and controlling to accomplish specific institutional goals and objectives Do leaders or managers have a legitimate source of power and assigned position? Managers What roles does a manager play (10) Coordination of resources Optimization of resources Meet organizational goals and objectives Follow the rules Plan, organize, control, staff, direct, reward, and punish
What is empowerment? Giving others authority and the responsibility and freedom to act on their expert knowledge and skills What are nurse roles? (4) Care provider Coordinator/integrator Designer of care Manager of care Nurses are direct _____ providers Care Nursing is a service of Profession The mission of nursing is The care and restoration of health and nurturing of human beings
majority would win, but in the book and what you see on nclex is it just means everybody has the opportunity to participate in the decision Laissez-faire leadership Very much hands off approach, you let the people doing the work make the decisions and do the work. Would use this if you have had a very experienced well oiled team that knew exactly what to do and how to do it Servant leadership People who really look at their role as a servant to the people who work for them Situational leadership Also called contingent leadership, just means that you are gonna change your leadership style based on your situation Transactional leadership Reward and consequence and thats it Transformational leadership
Kind of like charismatic but it is the way that you create that magnetic work environment, healthy work place and positive work environment. This is what you see most organizations trying to do Full range theory combines what 3 types of leadership Transformational, transactional, and laissez-faire Full range theory of leadership Transformational leadership style when you are going in an trying to win everyone over, get them onboard, transactional as you are getting further into project, laissez-faire hands off approach as they have a hang of it Behaviors of leadership (2) Relationship behavior Task behavior Task behavior The extent to which leaders organize and define roles; explain activities; determine when, where, and how tasks are to be accomplished
Persuasion Conscious intent to modify thoughts or behaviors of someone else Negotiation Back and forth conversation about something Bargain Offers or counter offers until you reach an agreement Ingratiation To gain favor or favorable acceptance for by deliberate effort Verbal Either written or spoken Nonverbal
Unspoken, this is communication composed of affective or expressive behavior Persuasion, negotiation, and bargaining as a group External variables Temperature in the room, whether it is cloudy or sunny, the lighting in the room Internal variables Mood, trust, how do you feel about someone Interpersonal communication Communication between two or more individuals involving face to face interaction while all parties are aware of the others on an ongoing basis. Each person sends and receives information while continually adapting to other actors. Intrapersonal communication Communicating with yourself.
When do committees meet Periodically with a designated purpose How are committees presented in an organization Typically have official status and sanction Examples of committees Policy and procedure committees, quality and patient safety committees, ethical committees What is a task force Temporary group asked to do a specific function, thrown together for a specific purpose Task forces can Solve problems that may require multidisciplinary approaches
What is collaboration Complex phenomenon that brings together two or more individuals, often from different professional disciplines, who works to achieve shared aims and objectives such as working together toward a common goal for the patient Communication Process by which information is exchanged between individuals through a common system of symbols, signs, or behavior Conflict, decision making, and day to day interactions are examples of Communication Team building Process of deliberately creating and unifying a group into a functioning team Team Made up of persons working on individual tasks that impact the overall objectives of the group Members of a team need to
Examples of work group Unit clerk has a different role than the charge nurse, or direct care nurse, but they all rely on each other as a group to complete their individual tasks Council Advisory group of individuals that may be elected or appointed and that has a defined charter or purpose and meets regularly Promote collegiality and engagement Examples of a council (5) Unit practice council, hospital practice council, leadership council, nursing research, or education Kotter 8 stage process to create major change Establish a sense of urgency Create a guiding coalition Develop a vision and a strategy Communicate the change vision Empower broad-based action Generating short-term wins Consolidating gains and producing more change
Anchoring new approaches in the future Things needed to make a change (5) Communicate vision to employees Make structures compatible with the vision Provide the training employees need Align information and personnel systems Confront supervisors who undercut needed changes All change is made by Communication Effectiveness and sustainability of change is based on Skilled communication of the leadership and those endorsing the change Four barriers to transformational processes Structures Skills Systems
Sources of power (5) Legitimate, reward, coercive, expert, referent Legitimate power Positional power Right to command within the organizational structure based on the hierarchical position held What is the most common source of power Legitimate power What else is legitimate power known as Authority Examples of legitimate power President of the united states bc he holds that position
Reward power Giving something of value Reward power is based on the ability to deliver desired rewards Examples of reward power Pay raise, praise, a promotion, job on the day shift Coercive power Force against the will Power derived from an ability to threaten punishment and deliver penalties Source of power used to apply pressure so that others will meet what is demanded Examples of coercive power Threat of firing, disciplinary action, or other negative consequences Expert power Use of expertise Knowledge, competence, communication, and personal power all combined in a reservoir of knowledge and experience Held by those with special knowledge, skill, or competence in a particular area