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Notes on Enterprise Analysis - Analysis Business Information Systems | BCIS 4610, Study notes of Introduction to Business Management

Material Type: Notes; Professor: Sidorova; Class: Analysis of Business Information Systems; Subject: Business Computers and Information Systems; University: University of North Texas; Term: Spring 2009;

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University of North Texas 1/27/2009
Anna Sidorova, partially based on
BA BOK by the IIBA 1
Enterprise Analysis
BCIS 4610, Lecture 2
Enterprise Analysis
BCIS 4610, Spring 2009
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Discussion of assigned articles.
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BCIS 4610, Spring 2009
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Download Notes on Enterprise Analysis - Analysis Business Information Systems | BCIS 4610 and more Study notes Introduction to Business Management in PDF only on Docsity!

Anna Sidorova, partially based on

Enterprise Analysis

BCIS 4610, Lecture 2

Enterprise Analysis

BCIS 4610, Spring 2009

Agenda

y Announcements, team adjustments, etc.

y Discussion of assigned articles.Discussion of assigned articles.

y Lecture on Enterprise analysis

BCIS 4610, Spring 2009

Anna Sidorova, partially based on

Schedule

Date Subjects covered Reading Deliverables 21-Jan-2009 Introduction Chapter 1 SA&D Environment Oracle Development EnvironmentOracle Development Environment 28-Jan-2009 Enterprise analysis Chapters 3 - 5 (^) Teams finalized Managing an IS Project Project Planning 4-Feb-2009 Collecting User Requirements Chapters 6, Project ID due Managing user requirements 11-Feb-2009 Process Modeling Chapter 7 HW 1 due Using Oracle CASE Tools for Process Modeling 18-Feb-2009 Conceptual Data Modeling Chapter 9 Project Proposal due U iUsing Oracle CASE Tools for Data O l CASE T l f D t Modeling 25-Feb-2009 Modeling business rules,Designing system logic Chapter 8 HW 2 due

4-Mar-2009 MIDTERM EXAM, Team work

BCIS 4610, Spring 2009

Assignments

y HW1 – from HGV book, Ch. 3:

y Pr. 12 – draw a network diagram, calculate ES, EF,g

LS, LF, slack for each activity and identify activities

that are on a critical path (by hand)

y Pr. 14 – using MS Project, create a Gantt chart,

calculate ES, EF, LS, LF, slack for each activity and

identify activities that are on a critical path. Make

sure that you zoom your Gantt chart so that it fits

one page.

BCIS 4610, Spring 2009

Anna Sidorova, partially based on

Discussion questions

y What is globally distributed development? What

are its characteristic challenges?

y What is agile development? What are its

distinctive characteristics?

y Can globally distributed development be agile?

What do the experts say? What do you think?

y Can globally distributed development be agile?

What do the companies do? Comment on the

described practices?

y What are the take-away conclusions of this

discussion?

BCIS 4610, Spring 2009

Enterprise Analysis

BCIS 4610, Spring 2009

Anna Sidorova, partially based on

BABOK

v2 Knowledge Areas

Business Analysis Planning and Monitoring

Enterprise Analysis Elicitation Requirements Analysis

Solution Assessment and Validation Requirements Management and Communication

Source: http://www.theiiba.org Will be on the exam

BCIS 4610, Spring 2009

Enterprise analysis: Key Activities

1. Create and Maintain Business Architecture

2 2. CConduct Feasibility Studies d t F ibilit St di

3. Determine the Project Scope

4. Prepare the Business Case

5. Conduct Risk Assessment

6. Prepare a Decision Package

BCIS 4610, Spring 2009

Anna Sidorova, partially based on

Selected frameworks: Zachman’s EA

framework

y Columns – What (data and entities), How (process or function), Where (location and network), Who (people), When (time), Why (motivation). y Rows – Scope, Business Model, System Model, Technology Model, Detailedp , , y , gy , Representations.

BCIS 4610, Spring 2009

Selected frameworks: POLDAT framework

y This model develops documents, tables, matrices, graphs, models and organizes them in the following categories: y Process – the business processes that flow value from the organizationp g to the customer. y Organization – the organizational entities that operate the business processes, including the management teams, staff positions, roles, competencies, knowledge and skills. y Location – the location of the business units and other organizational entities, e.g., call centers, distribution centers, etc. y Data – the data and information that is the “currency” of the organization, flowing through the processes to accomplish the business functionsflowing through the processes to accomplish the business functions. y Applications – the information technology (IT) applications that enable the business processes to operate efficiently and provide decision- support information to the management team. y Technology – the enabling technology that supports the operation of the processes and applications. BCIS 4610, Spring 2009

Anna Sidorova, partially based on

Enterprise analysis : Creating and

maintaining business architecture

y Building Business Architecture should be planned like a

project:

y Determine appropriate framework and approach. y Determine the architectural documents and drawings to be created or updated. y Select appropriate resources. y Select relevant business architectural viewpoints, e.g., lines of business, or business units y Identify appropriate tools and techniques to be used for captureIdentify appropriate tools and techniques to be used for capture, modeling and analysis. y Determine how the architectural components will be stored.

BCIS 4610, Spring 2009

Enterprise analysis: Conducting Feasibility

studies

  • Business

Conducting

Feasibility Studies

  • Goals and Strategy
  • Business problem/opportunity
  • BA Artifacts
    • Business Feasibility Study
    • Strategic and technical alignment
    • Alt. solution ranking an recommend.

BCIS 4610, Spring 2009

Anna Sidorova, partially based on

Enterprise analysis: Conducting Feasibility

studies y The Feasibility Study Report is typically comprised of the following information: y Executive Summary y Business problem and/or opportunity statement y Feasibility study requirements, including the business drivers of the initiative y For each option that was assessed, the results of the study including: y A complete description of the solution option y A complete description of the assessment process and methods y A complete description of the overall results; document expected vs. actual results, scoring, and other considerations y A list of identified risks associated with the alternative. y A list of identified issues which adversely impact the success of the solution. yy Assumptions made during the study process to close gaps in informationAssumptions made during the study process to close gaps in information. y Alternative Solution Ranking y Ranking criteria y Ranking scores y Results – recommended solution, including rationale for the decision y Appendix containing all supporting information. BCIS 4610, Spring 2009

Enterprise analysis: Determining Project

Scope

  • Defining the proposed project scope includes:

y Describing business objectives

y Determining expected deliverables at a high level in terms of

products, services or other outcomes

y Documenting business assumptions and constraints

y Building a statement of the anticipated work effort.

  • Preliminary scope definition provides a documented basis for building the business case.basis for building the business case.

BCIS 4610, Spring 2009

Anna Sidorova, partially based on

Enterprise analysis: Determining Project

Scope

  • Strategic fit Hi h l l

Determining project

scope

  • Goals and Strategy
  • Business problem/opportunity
  • BA Artifacts
  • Business Feasibility Study - High level requirements - Product description and scope - Initial project approach and resourcing y
  • Alt. solution ranking an recommend.

BCIS 4610, Spring 2009

Enterprise analysis: Determining Project

Scope

  • Techniques:

y Scope definition and decomposition using Work

Breakdown StructureS

y Creating a Context Diagram - provides a visual model of

the scope of the project

BCIS 4610, Spring 2009

Anna Sidorova, partially based on

Justifying IT investments

y “The average C-level executive doesn’t know how to

evaluate if a technology investment is doing what it’s

supposed to do,” says Richard Chang, CEO of the

consultancy Richard Chang Associates. Thus, these

executives focus solely on cost, looking for some

easy metric such as tying IT spending to a percentage

of revenue or benchmarking your IT spend against

your industry.

GGalen Gruman, “IT Value Metrics: How to G “

Communicate ROI to the Business”

CIO Magazine , Oct 8, 2007

BCIS 4610, Spring 2009

Enterprise analysis: Preparing the Business

case

y Some common metrics for financial valuation :

y Discounted Cash Flow

y Net Present Value

y Average rate of return

y Pay back period

y Internal Rate of Return

y Difficulties with assessment of the benefits beyond

cost reductions

BCIS 4610, Spring 2009

Anna Sidorova, partially based on

BCIS 4610, Spring 2009

Enterprise analysis: Preparing the Business

Case

  • A sample Business Case table of contents would contain the following elements: 1. Executive Summaryy 2. Project Background (Project Rationale For Preferred Option, Current Business Process, Description Of The Problem, Opportunity, Project Objectives, Project Scope, Business Benefits, Project Costs, Assumptions, Potential Business And Staff Impact Analysis, Potential Technology Impact Analysis, Other Issues, Implementation Plan) 3. Approach (Financial Metrics, Privacy Impact Assessment, Alternative Evaluation Criterion) 44. Key Selection CriterionKey Selection Criterion (Weighting Constraints And Limitations)(Weighting, Constraints And Limitations) 5. Preferred Alternative (Business Benefits, Alternative Costs, Assumptions, Potential Business And Staff Impact Analysis, Other Issues) 6. Risk Management Plan (Risk Assessment, Risk Response, Benefit Realization) 7. Conclusion and Recommendations BCIS 4610, Spring 2009.

Anna Sidorova, partially based on

Enterprise analysis: Conducting the initial

risk assessment

  • Project risk is an uncertain event or condition that, if it

occurs, has a positive or negative effect on at least one

project objective, such as time, cost, scope, or quality.

  • The purpose of the initial risk assessment is to determine if

the proposed project carries more risk than the organization

is willing to bear.

BCIS 4610, Spring 2009

Enterprise analysis: Conducting the initial

risk assessment

  • The process steps to conduct the initial risk assessment

include:

  • Identifying project risksIdentifying project risks
  • Assessing risk probability and impact
  • Planning risk responses
  • Assessing organizational readiness and calculating an overall risk rating.
  • The deliverable is the initial Risk Rating for the proposed

initiative and the nature and cost of the risk response plan;initiative and the nature and cost of the risk response plan;

these are added to the business case.

BCIS 4610, Spring 2009

Anna Sidorova, partially based on

Enterprise analysis: Preparing the Decision

Package

  • Collated Package of Enterprise Activity Products

Preparing the

Decision Package

  • BA Artifacts
  • Business Feasibility Study
  • Business Project Scope definition
  • Business Case

y

  • Enhanced Business Case report
  • Recommendations
  • Executive Briefing Materials

report

  • Initial Risk Rating and Proposed Risk Responses

BCIS 4610, Spring 2009

Enterprise analysis: Preparing the Decision

Package

  • The Decision Package provides an actionable set of

information regarding the proposed new project to the

organizational decision makersorganizational decision makers.

  • It is used by the sponsor of the proposed project to present

the proposal to the portfolio management governance group.

  • The portfolio management process enables the organization to select the right investment path from the mix of potential

opportunities including

  • (1) research initiatives,
  • (2) new product development activities,
  • (3) information technology enhancements,
  • (4) internal business improvement projects, and
  • (5) new business endeavorsBCIS 4610, Spring 2009

Anna Sidorova, partially based on

Next - Project Management

BCIS 4610, Spring 2009

According to The Standish Group, which tracks IT

project success rates, only 29 percent of IT projects

conducted in 2004 were completed successfully.

BCIS 4610, Spring 2009

Anna Sidorova, partially based on

Factors Affecting IT Project

Management

• Tight budgets – some experts expect some

loosening of budgets in 2008, yet a possibility of

recession makes it a serious concern

• Global nature of most IT projects (both

development and implementation)

• A backlog of projects

BCIS 4610, Spring 2009

PROJECT Management INSTITUTE

y With more than 265,000 members in over 170 countries,

PMI is the leading membership association for the project

management profession.

y PMI was founded in 1969 by five forward-thinking

individuals who understood the value of networking,

sharing process information and discussing common

project problems.

y Certifications

y PMI Risk Management Professional (PMI-RMP) SM y PMI Scheduling Professional (PMI-SP) SM Program Management Professional (PgMP) SM y Project Management Professional (PMP ®^ ) y Certified Associate in Project Management (CAPM ®^ ) BCIS 4610, Spring 2009